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Hilton Garden Inn Kennett Square

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Traveller (33)
Room & Suite (44)
Dining (4)
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Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“longwood gardens”(197 reviews)
“front desk”(71 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Kennett Square
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Kennett Square
Special Offer: Double Points, Every Stay
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (652)
There are newer reviews for Hilton Garden Inn Kennett Square
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Traveller rating
314
201
79
29
25
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LanguageEnglish
314
201
79
29
25
Show reviews that mention
All reviewslongwood gardensfront deskbrandywine valleynice hotelcookiesbreakfast buffetstay there againhotel lobbystaff was very friendly and helpfulnext morningnice stayconvenient locationclean roomsgreat place to staystayed one nightbusiness tripthe breakfast area
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21 - 25 of 648 reviews
Reviewed 10 December 2017

I have stayed here several times in the past year and on more than one occasion have had to complain about no hot water. The site staff has failed to be able to repair anything. The elevator has also broken while I was inside.More

Review collected in partnership with Hilton Garden Inn
Thank mathewr364
Response from Tyler M, General Manager at Hilton Garden Inn Kennett SquareResponded 8 January 2018

mathewr364, I am so sorry that you have had problems here at the Garden while staying with us. You are right about the hot water issues. We have had problems in the past. Rest assured we are working on repairing these issues as well we...More

Reviewed 4 December 2017 via mobile

Facility is in good shape. Clean and modern. Water pressure is horrible and the water is very hard. Need to treat it. Road noise was bad. Staff was great. Would get for stars but for the aforementioned.

Thank Monty R
Reviewed 2 December 2017

There were some issues that had to be addressed and both management and staff were very diligent about doing all that they could to make our stay comfortable. The hotel is very convenient to Longwood Gardens and we have really enjoyed the location and the...More

Review collected in partnership with Hilton Garden Inn
Thank R1562LBcatherinem
Reviewed 2 December 2017

Staying at this hotel was nice and also fun! We loved the people there. So friendly and helpful! Also having stores close by was a plus. We got to do a little shopping as well as seeing Longwood Gardens Christmas.. I look forward to going...More

Review collected in partnership with Hilton Garden Inn
Thank Pamela W
Reviewed 1 December 2017

I was visiting Longwood Gardens with a a group and we stayed at this hotel.. Conveniently located to Walmart and many other shops and restaurants it was perfectly located. Hotel staff extremely nice upon checkin and they even gave out bags of candy for the...More

Thank Joanie C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$127 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$127 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (33)
Room & Suite (44)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Paul T
11 August 2015|
AnswerShow all 2 answers
Response from Ken L | Reviewed this property |
As the individual from Virginia Beach stated, you are making a statement, not asking a question. My last stay was in July 2015. I absolutely had no problem with the hotel or staff.
0
Votes
Paul T
11 July 2015|
AnswerShow all 4 answers
Response from David A A | Property representative |
I am terribly sorry that you did not receive notification of our compensation. Can you please provide your HHonors # to me again. Perhaps the wrong account was credited. Please feel free to call me with your correct... More
0
Votes
Room Tips
"If not an early riser, ask for a room away from the main road."
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"Nice, pleasant hotel to stay in. Great value."
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"Choosing a room furthest from Route 1 side of the building. I believe these would be 102, 202 or 302 lower..."
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"we did hear trucks going by- were on even number side of 2nd floor. Maybe odd number side faces back?"
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