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Hilton Garden Inn Kennett Square

645 reviews
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Traveller (33)
Room & Suite (44)
Dining (4)
Overview
  • Excellent50%
  • Very good31%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“longwood gardens”(196 reviews)
“front desk”(71 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Kennett Square
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (645)Write a Review
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25
Show reviews that mention
All reviewslongwood gardensfront deskbrandywine valleynice hotelcookiesbreakfast buffetstay there againstaff was very friendly and helpfulhotel lobbynext morningnice stayconvenient locationcoffee makerstayed one nightgreat place to staybusiness tripthe breakfast area
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11 - 15 of 641 reviews
Reviewed 23 December 2017

The minute we walked in after a long 8 hrs on the road from CT (to do Longwood Gardens), we were greeted w/a pretty lobby, roaring fire in the fireplace, & a wonderful smell. Not sure what it was- super friendly Maxwell at the front...More

Thank 738kathiep
Reviewed 23 December 2017

Excellent stay but NO use of the HOT TUB....I was welcomed. The room & bathroom were very clean & breakfast was very good. We were there to go to Longwood Gardens and location excellent because it 2 minutes away :)

Review collected in partnership with Hilton Garden Inn
Thank 840elenem
Reviewed 18 December 2017

The Hilton Garden Inn near to Kennett Square PA and our visit to Longwood Gardens was ideal for location and convenience. We were greeted professionally and treated likewise. Since we exercise 4-6 days a week, we were eager to use the pool and Jacuzzi. Unfortunately...More

Review collected in partnership with Hilton Garden Inn
Thank johnbP1498CR
Reviewed 10 December 2017

I have stayed here several times in the past year and on more than one occasion have had to complain about no hot water. The site staff has failed to be able to repair anything. The elevator has also broken while I was inside.More

Review collected in partnership with Hilton Garden Inn
Thank mathewr364
Response from Tyler M, General Manager at Hilton Garden Inn Kennett SquareResponded 8 January 2018

mathewr364, I am so sorry that you have had problems here at the Garden while staying with us. You are right about the hot water issues. We have had problems in the past. Rest assured we are working on repairing these issues as well we...More

Reviewed 4 December 2017 via mobile

Facility is in good shape. Clean and modern. Water pressure is horrible and the water is very hard. Need to treat it. Road noise was bad. Staff was great. Would get for stars but for the aforementioned.

Thank Monty R
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$131 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$131 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveller (33)
Room & Suite (44)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Paul T
11 August 2015|
AnswerShow all 2 answers
Response from Ken L | Reviewed this property |
As the individual from Virginia Beach stated, you are making a statement, not asking a question. My last stay was in July 2015. I absolutely had no problem with the hotel or staff.
0
Votes
Paul T
11 July 2015|
AnswerShow all 4 answers
Response from David A A | Property representative |
I am terribly sorry that you did not receive notification of our compensation. Can you please provide your HHonors # to me again. Perhaps the wrong account was credited. Please feel free to call me with your correct... More
0
Votes
Room Tips
"Choosing a room furthest from Route 1 side of the building. I believe these would be 102, 202 or 302 lower..."
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"we did hear trucks going by- were on even number side of 2nd floor. Maybe odd number side faces back?"
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"We could hear some traffic on Route 1 so you may want to get a room on the opposite side."
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"If on the first floor, take a room on the back, which confronts nothing but grass. The front is right on the..."
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