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This is a 3 star motel, however, it needs a bit of tlc, in the rooms and around the property. Sonia was very helpful and friendly, very good customer service skills. However, in the deluxe queen room we had, the carpet needs replacing, it had...More
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 2 weeks ago
Thanks for your review and for appreciating the friendly service extended to you by Sonya. We are gradually continuing on the upkeep of the motel to ensure that guests will have a more enjoyable stay. Please feel free to visit our FB page...More
I hate looking at the photos they provide when looking to book on line. most which turns out are anything up to 10 years ago! The room we booked (family room 11) is in desperate need of some repairs and painting. I believe in minor...More
Thank Paul S
Response from SapphirePalms, Manager at Sapphire Palms MotelResponded 3 weeks ago
We are slowly renovating the property and glad you found the pool area nice and shady- perfect to protect you on hot days and especially children! We have a range of pillows available if you don’t like the current ones just ask us- everyone has...More
This hotel has seen better days and while the bed was comfy, they could do with some new pillows. Thx Room was a good size with a double bed and a single bed, a bench with a microwave and fridge, a TV on an extendable...More
I was truly impressed with this motel starting with our friendly greeting by Sonya on our arrival to our wonderful hot breakfast the next morning. This is an older style motel but well maintained, rooms are clean, the pool area looks good (but too cold...More
2 Thank kim j
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 10 November 2017
Hi Kim j,
Sonya is delighted to hear you felt her warm and welcoming and we are so glad you enjoyed the breakfast, location and your stay. We have great deals for seniors and non seniors at our motel- so whenever booking email or call...More
As aways staff are very pleasant, and go out of their way to make sure you have every thing you need, The hot cooked breakfast is always enjoyable, cooked by Yong. Beds very comfortable. Tea, coffee and milk always well stocked. Room has fridge, toaster...More
Thank Gay C
Response from SapphirePalms, Front Office Manager at Sapphire Palms MotelResponded 8 November 2017
Hi Gay C,
Great to have you stay again- we actually advertise it as an access room not disability room as it has partial help for those who may have disabilities....we on request have a ramp for wheelchair access but this room is not accessible...More
Response from SapphirePalms | Property representative |
We now have a raised toilet actual seat that sits over the toilet which can go into any of our rooms we are happy to say. We only have 1 so please talk to us on the phone to reserve as required. Thansk Sapphire
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"Good for overnight stay, deluxe queen room was ok."