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Oaks Pacific Blue Resort Salamander Bay

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Oaks Pacific Blue Resort Salamander Bay
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842 Reviews from our TripAdvisor Community

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Showing 834: English reviews
Reviewed 1 week ago via mobile

Walked in to the restaurant for "buffet breakfast" and was appalled by what I saw. The food is disgusting, poached eggs floating in murky water with bits of other food scraps that have fallen in among other things. The dishes were dirty and the line up for the food felt like I was in a high school cafeteria (or prison?)....

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Helpful?
2Thank Marie E
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Dear Marie E, Thanks for taking the time to review Oaks Pacific Blue. I am most concerned to read your comments about your stay with us. This is certainly not the standard we strive for. Trust me we put best foot forward to ensure good quality food served to our esteemed guest. The concern you expressed has been seriously discussed...

Nelson Bay, Australia
Reviewed 1 week ago via mobile

I recently attended a conference at this place. Lunch was provided and unfortunately it was terrible. The buffet was so unappetising that we crossed the road and went to Woolies to purchase our own sandwiches.

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Helpful?
2Thank MaryBodo
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Dear MaryBoda, Thanks for taking the time to review Oaks Pacific Blue. I am sorry that you experienced a quality issue at the restaurant. It is our continuous endeavour to serve the best quality food always. Please take this instance as one odd incident and not reflection of our services & standards. I have briefly discussed your review with our...

Sydney, Australia
Reviewed 1 week ago via mobile

When you are paying $750 per night for a hotel, you would assume that you are getting a quality valuable stay! Not the case here. Unfortunately pool towels weren't even included in your room. If you wanted a pool towel, you had to pay $2 for the towel - unfair when you pay so much per night! Very stingy. We...

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Helpful?
2Thank Travelprincess7
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Thanks for taking the time to review Oaks Pacific Blue. I am most concerned to read your comments about your stay with us. This is certainly not the standard we strive for. We were disappointed to read of the elements you feel impacted your stay. Ensure you feedback will be expressed with the rest of the team to ensure the...

Reviewed 2 weeks ago via mobile

Do not try and book by email or phone. I think I will need to drive there directly to book it if I would like to stay here! Sent an email on 27th December, they responded on 29th December with available dates, I responded book this please and supplied all of my details. I didn't hear anything back, so I...

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Helpful?
Thank Amy N David T
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Thanks for taking the time to review Oaks Pacific Blue. I am most concerned to read your comments . This is certainly not the standard we strive for. Trust me this is one off the Odd incident where we fail to deliver & this issue is not our reflection of services. I have discussed a copy of your review to...

Sydney, Australia
Reviewed 2 weeks ago

One day trip away and we stayed here after a friend recomended it. We had a ground floor room so we could jump straight into the pool. Room had all the standard amenities and a small kitchen for some basic cooking (we didn't cook). Th pool is shallow at 0.9m but is well maintained. I would have liked the room...

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Helpful?
1Thank Gareth V
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Dear Gareth, Thank you for your 5 star review during you recent stay at Oaks Pacific Blue Resort. We are pleased that you found our Resort to your satisfaction and enjoyed all our facilities. We look forward to welcoming you back to Oaks Pacific Blue in the near future. Wishing you & Family A Great Year Ahead from Oaks Pacific...

Reviewed 4 weeks ago via mobile

I and my family occupied on two bedroom swimout pool for 2 nights. The hotel had very bad service, everything that we need, we have to go reception desk to get the things such as tissue, bathmat. And the bath tub was also dirty. Besides that, when the next day, we ask for making up the room, but when we...

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Helpful?
5Thank Sherly E
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Thank you for taking the time to review your recent stay at Oaks Pacific Blue Resort. We are sorry that we did not meet your expectations on this visit. I am concerned that you encountered some many small issues during you stay with us.I have noted all the issues you encountered during your stay and I have passed on to...

Reviewed 4 weeks ago

All rooms surround the standout feature of the resort which is the huge lagoon pool. We stayed in a 3 bedroom townhouse style apartment which even had its own private plunge pool! The apartment was very spacious and modern. Free parking on-site was also included for our hire car which came in handy to visit all the great beaches around...

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1Thank Anthony N
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Hello Anthony N Thank you for taking the time to provide us with your fantastic 5 star review. The lagoon pool is a huge feature at this resort and is extremely popular with all guests. The 3 bedroom Town house with their private plunge pool are also another fantastic feature of our Resort. We look forward to welcoming you back...

Singapore
Reviewed 5 weeks ago

Stayed with this hotel for 1 night. Room size is decent. They got nice swimming pool but didn't get to swim cos it's raining. Their structure do make like I can't go to the swimming pool cos the small door is locked. Breakfast so so.

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Helpful?
Thank Pauline P
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Hello Pauline B Thank you for your feedback during your recent stay at Oaks Pacific Blue Resort. We are please you found our rooms comfortable. The swimming pool can be accessed from your ground floor room by a pool security gate at all times. It is not locked but has a safety latch as per the regulations under the local...

Reviewed 12 December 2016

When we booked we were told an early check in is likely so arrived early to be told it could not be arranged. No problem, went to the empty restaurant, I had to interrupt some staff gossiping with each other to ask for a table, they stuffed our order and incorrect food came out. Normal check in time comes and...

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Helpful?
3Thank Mala P
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Hello Mala P Thank you for taking the time to review your recent stay at Oaks Pacific Blue Resort. We are sorry that we did not meet your expectations on this visit. I am concerned that you encountered some many small issues during you stay with us. We aim to ensure all rooms are ready by 1400 but on occasion...

Sydney, Australia
Reviewed 10 December 2016

Beautifully maintained rooms with all the mod cons and creature comforts. Even the smallest details taken care of down to laundry powder provided to use in washing machine. Comfy bed plenty of space only slight disappointment was our room wasn't serviced on the first day. Breakfast was delicious and dinner in the restaurant was very reasonably priced and tasty.

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Helpful?
Thank gabrielef527
OaksPacificBlue, Manager at Oaks Pacific Blue Resort Salamander Bay, responded to this review

Hello gabrielef527 Thank you for taking the time to review Oaks Pacific Blue Resort and rating us a fantastic 5 star review. We are pleased that you found our Resort to your liking. We are sorry that your room was not serviced on the first day but some rooms are sold with an unserviced rate. Thank you for the positive...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located approximately two and a half hours north of Sydney and ideally situated to enjoy everything that beautiful Port Stephens has to offer, is the stunning Oaks Pacific Blue Resort. Oaks Pacific Blue Resort offers a choice of contemporary accommodation which includes studio, one and two bedroom apartments - some with swim-outs, along with spacious two and three bedroom townhouses with private plunge pools. For couples or singles you may prefer a premium hotel room. Please Note: from June 10th to Late August 2014 the Lagoon Pool and Spas will be unavailable to guests due to vital maintenance works. ... more   less 

Additional Information about Oaks Pacific Blue Resort Salamander Bay

Address: 265 Sandy Point Rd | Salamander Bay, Port Stephens, New South Wales 2317, Australia
Region: Australia > New South Wales > Greater Newcastle > Port Stephens
Price Range: €108 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Pacific Blue Resort Salamander Bay 4.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Oaks Pacific Blue Resort Salamander Bay Hotel Port Stephens
Oaks Pacific Blue Port Stephens
Oaks Pacific Blue Resort Salamander Bay Port Stephens, Australia, South Pacific
Hotel Style:
#2 Top resorts Hotel in Port Stephens
#3 Spa Hotel in Port Stephens
#6 Luxury Hotel in Port Stephens
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Pacific Blue Resort Salamander Bay staff and other travellers.
17 questions
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Questions? Get answers from Oaks Pacific Blue Resort Salamander Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be specific.This is the type of place that if you don't detail everything in easy to understand english, they'll stuff it up.”
 of 5 bubbles 451malap, 12 Dec 2016 | Read review
“Definitely try for a ground floor room as carrying bags up two fights of stairs is not fun.”
 of 5 bubbles gabrielef527, 10 Dec 2016 | Read review
“Avoid the access road, facing the restaurant and two spas (noisy jets and they attract groups). Outside of high summer take north facing.”
 of 5 bubbles Blondie2256, 3 Dec 2016 | Read review
“Our apartment was up one floor ....no problem except if stairs are not for you.”
 of 5 bubbles fouraussies, 20 Nov 2016 | Read review
“downstairs rooms walk straight into the water .”
 of 5 bubbles Jodaz2002, 2 Nov 2016 | Read review
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