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Holiday Inn London - Wembley

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Holiday Inn London - Wembley
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1,026 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Reviewed 2 days ago NEWvia mobile

We stayed here last year and had a couple of issues. I am so glad to say that this year we had a perfect stay. We asked for a wembley view and we were given one, the staff were all very friendly and helpful. We had early check in so our room was ready for us when we arrived. We...

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Helpful?
Thank Sianlou13
oost-vlaanderen
Reviewed 3 days ago NEW

Would go again. Price is ok . Very nice breakfast . Rooms are good,clean and big . Good bed and clean sheets. bathroom was very clean and had everything we could use.. If you visit Londen and can not stay in the city..this hotel is a very good alternatief. We took a cab from Regent Street with 4 pers. and...

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Thank blomme
Totnes, United Kingdom
Reviewed 4 days ago NEWvia mobile

Chose here for 2 nights to visit London Restaurants and a gig at London SEE arena. Check in - ok and polite. Room - clean and decent size. Bar - ok, again polite and decent service. Value - good. 2 rooms for 2 people and for 2 nights with breakfast. Total of £170.

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Helpful?
Thank TotnesReviewer
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear TotnesReviewer, Thank you for your review. We were happy to accommodate you whilst you visited London and the Wembley area. It sounds as though you had a great value stay with us. We hope you visit us again when you are next in the area.

Reviewed 5 days ago NEWvia mobile

Arrived to find 30 people at reception trying to check in, expected it to take hours, staff were fantastic and just dealt with everyone really quickly. Not what I was expecting, nice to have your expectations exceeded ! Thanks

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Helpful?
Thank Andy M
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear Andy M, Thank you so much for your great review. Glad we were able to exceed expectations, I will share with the front desk team!

Reviewed 6 days ago NEWvia mobile

The most pleasant staff. Very friendly and helpful. The hotel was very modern and clean. The room was so big and fancy. Big flat screen tele also. The toilet was very clean and the shower was very spacious and i was amazing. A pillow menu for what pillow type you want. The bed was so comfortable and had a great...

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Helpful?
Thank Jonathan O
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear Jonathan O, Thank you so much for taking the time to share your feedback. I am delighted that you had such a 'quality' stay with us here at the Holiday Inn London Wembley. I will feedback your comments to the team, in particular, Housekeeping and the Leisure Club. We look forward to welcoming you again this weekend!

Kochi (Cochin), India
Reviewed 1 week ago

The rooms had good ambiance, very neat and clean. The hospitality was good. Staff were courteous and helpful. The check in and check out was very fast. The food was good. They had a very good spread for buffet breakfast.

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Helpful?
Thank vivinabraham
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear vivinabraham, Thank you very much for your review. I am thrilled that you had such an enjoyable stay with us here at the Holiday Inn London Wembley. It sounds as though we impressed on all fronts, I do hope that you are able to come back and visit us again in the near future.

London
Reviewed 1 week ago

My sister booked a spa and afternoon spa package for my birthday which we decided to take on a Saturday afternoon in November. She rang ahead to check that all the facilities were working and was told that everything was fine. I travelled for almost 2 hours to get there from my home and when we arrived we were advised...

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Helpful?
Thank Rabbitface
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear RabbitFace, Thank you for sharing your comments in regards to our Afternoon Tea and Spa package which is available via Groupon. I do apologise for the inconvenience regarding the cold water, obviously pool maintenance problems happened on the day which hindered your experience, however this was an unforeseen problem and we did try our hardest to fix this as...

Klaipeda, Klaipedos Apskritis, Lithuania
Reviewed 1 week ago via mobile

We booked with ibis next door but got free upgrade to holiday inn. Great clean rooms, breakfast included and close location to transport and wembley stadium. There is a kettle and iron with ironing board in the room. Would highly recommend.

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Helpful?
Thank Vik2rija
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear Vik2rija, Thank you for the review and recommendation. We are glad to be able to host you last week. Please do come back and visit us again soon.

Reviewed 1 week ago

Stayed quite a few times and it is a lovely clean, quite hotel. Staff not chatty but very efficient . Did not realise when booking that there was a boxing match on at wembly and when we saw all the youngsters we thought here we go again after the hilton. But how wrong we were, we had a lovely room...

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Thank Grace B
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear Grace B, Thank you for your feedback after your recent stay with us at the Holiday Inn London Wembley. It sounds as though you were able to take advantage of our enviable location, we sit within 10 minutes of numerous underground lines and directly next door to the London Designer Outlet. I appreciate that you found our staff efficient,...

Berkshire
Reviewed 1 week ago via mobile

Speedy check in...rooms okay... Beds very comfortable. Lacks a bit of soul,but maybe that's like most of the hotels in Wembley as most people stay there for concerts and football. Would stay there again as very central to everything

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Helpful?
Thank Angel01Berkshire
Laura G, Guest Relations Manager at Holiday Inn London - Wembley, responded to this review

Dear Angel01Berkshire, Thank you for sharing your feedback. I am glad we were able to be a convenient base during you stay at Wembley. I will work at putting a little soul into the place!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Arch Restaurant and Bar
The Arch Restaurant and Bar
Cuisines: Indian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn London - Wembley

Address: Empire Way, Wembley HA9 8DS, England (Formerly Wembley Plaza)
Region: United Kingdom > England > Greater London > Wembley
Price Range: €76 - €199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Wembley 4*
Number of rooms: 336
Reservation Options:
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Also Known As:
Wembley Plaza Hotel Wembley
Hilton International Wembley
Holiday Inn London - Wembley
Hotel Style:
#4 Luxury Hotel in Wembley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Wembley staff and other travellers.
24 questions
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Broad Brook, Connecticut
worksop notts
6 months ago
Warwickshire, United Kingdom

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Questions? Get answers from Holiday Inn London - Wembley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We where staying on the 3 floor. Had a bit of noise from outside...Thinking it came the stadium. Hotel could not do anything about that.”
 of 5 bubbles blomme, 3 Dec 2016 | Read review
“Ask for a high floor”
 of 5 bubbles graceb204, 28 Nov 2016 | Read review
“Accessibility, Good Location & Availability of Public Transport making easy access to London.”
 of 5 bubbles 219royj, 10 Nov 2016 | Read review
“we stayed on 6th floor and would recommend it”
 of 5 bubbles querty_12, 7 Nov 2016 | Read review
“Take whatever services that they provided, don't expect for anything better.”
 of 5 bubbles H6955SXdanielb, 31 Oct 2016 | Read review
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