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The Lensbury Resort

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Broom Road, Teddington, Richmond-upon-Thames TW11 9NU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$206
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Traveller (201)
Dining (36)
Room & Suite (35)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Regularly sanitised high-traffic areas
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Teddington
Location
Cleanliness
Service
Value
Travellers' Choice
The Lensbury is full of surprises, nestled on the banks of the River Thames and within easy reach of London, Heathrow and Richmond. Set in 25 acres of beautiful landscaped grounds on the banks of the River Thames, the four star Lensbury Hotel boasts unrivalled indoor and outdoor leisure facilities, spa and a hi-tech Conference Centre. Conveniently close to major attractions such as Hampton Court Palace, Kew Gardens and Twickenham Rugby Stadium, The Lensbury offers a good standard of accommodation, extensive leisure facilities and quality dining. The Lensbury is just 20 minutes by train from central London and 25 minutes by car from London Heathrow Airport and close to links for the M3 and M4 motorways. The property has its own car parking for 200 cars, complimentary WiFi throughout and 25 acres of grounds and gardens for you to enjoy. It truely is London's hidden gem on the Thames.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Canoeing
Game room
Babysitting
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Snack bar
Vending machine
Squash
Tennis court
Billiards
Fishing
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
787Reviews14Q+A100Room tips
Traveller rating
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Popular mentions
SG wrote a review Today
1 contribution
Lensbury Review This was our third stay at the Lensbury in the past year. We first discovered the hotel last year and loved staying there. The amenities are fantastic and the location is right on the River! This year was a special birthday for me, so we thought let’s invite a few friends to come and stay with us at the Lensbury and have my birthday dinner there. Which is exactly what we did. Us and two other couples stayed there. I had been liasing with the hotel for quite some time about my birthday dinner. In particular with a lovely lady called Annie. We arrived early and had lunch at the hotel, where we were met by the lovely Alayna who was expecting us. When we sat down we were greeted by the charming Phillippe! He was very attentive and entertaining which made it a great start to our stay! Unfortunately there was a problem with one of our friend’s lunch so Phillippe offered us all a dessert each on the house. After lunch we checked into our rooms and found Knoll had kindly upgraded us. When we got to our room we were pleasantly suprised with a complimentary chilled bottle of Prosecco & a lovely card for my birthday. What a wonderful touch! The room was clean, comfortable and the bathroom had heated flooring which was a plus. In the afternoon we hired a Motor boat (which costs extra and needs to be pre-booked). We were happy to see that all the life jackets as well as the boat was wiped clean. We had a wonderful time on the boat- sipping on Champagne and enjoyed great views of Richmond & Kingston on Thames. On our return to the hotel, we took up Phillipe’s offer of dessert and we were so happy we did as all the desserts were delicious! Then we all went to our rooms to get ready for my Birthday Dinner where more friends were going to be joining us. On coming down to the restaurant’s outside terrace- I was taken a back by the thoughtful way the hotel had set-up our dining table. We had arranged to pay a corkage fee for drinks with Sam and brought in our own drinks. The hotel had beautifully set-up a separate table for our drinks adjoining our main dining table and that’s not all- I was greeted by Annie the lady with whom I had been liaising with for weeks and she informed me that she would be our server for the night. Annie was absolutely amazing! She made sure everyone got a welcome drink, kept all our drinks topped up, she was so attentive and stayed with us the whole evening! She literally made my dinner completely care free. I couldn’t have asked for more! One of the many perks of having my birthday dinner at the hotel was that after dinner when it got a bit chilly outside, they moved us into the bar area with our drinks and Annie looked after us there as well! We had a wonderful evening and the hotel went completely out of their way to ensure it was stress-free and special. I couldn’t have asked for anything more! The next morning the hotel kindly let us have a late check out. So after a delicious breakfast we all went Canoeing and it was so much fun! The sound of the water as your paddle gently glides through it is so tranquil and calming. A definite must do when staying at the Lensbury! Before we left we decided to have their Sunday roast and finished it off with of course some of their delectable desserts! We saw Phillippe again and as the day before he was charming and attentive. When it was time to depart I was sad to leave. The hotel had been extremely accommodating and went above and beyond-making my special birthday -Extra special and I am so very grateful for all they did to make it so. All our friends said that they loved it at The Lensbury and would definitely return. We’re going to book in again, this time we’re going to bring our children with us as the Lensbury has excellent facilities for the whole family to enjoy. I would highly recommend the Lensbury for anyone who wants a hotel that has fantastic amenities, and fun activities in London! The Lensbury is one of London’s best kept secrets and we see ourselves returning here time and time again.
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Date of stay: July 2021Trip type: Travelled as a couple
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Sarah H wrote a review Yesterday
Berkshire, United Kingdom3 contributions
We booked for a family lunch on the terrace. And on arrival were told that we were not allowed in due to a high profile guest being on the premises. The booking was made and accepted online and a confirmation received for the booking. Really disappointed as we were looking forward to our lunch together and had planned our day around this. Plus made the journey here and were not notified beforehand. We left feeling like second class citizens. Disgusting!
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Date of stay: August 2021Trip type: Travelled with family
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Sul wrote a review 2 Aug
Wolverhampton, United Kingdom203 contributions153 helpful votes
Firstly. Very nice hotel. It's approximately half a mile away from Teddington High Street. I was placed in the annexe building. The room was fantastic, great WiFi, clean room. Reception wasn't fantastic. The grounds are quite large with ample room for walking and views of the Thames. Aston Villa who I support were training on the day I was there. The restaurant, I was expecting more. I was served by a waiter who looked like he didn't to be there. I ordered the lamb and there was a lot of fat which hadn't been rendered. The fondant potatoes were undercooked. I was provided with new fondant potatoes but wasn't advised that the bowl they were in was extremely hot, so my hand got burned. I was served watered down Coke, which luckily enough was picked up by the waiter. The key to cooking fondant potatoes is to boil them first, then to fry them, whilst basting. Breakfast was okay but I was put off by the way the manager spoke to the waitresses. I would rather they were spoken to with respect especially in the presence of customers.
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Date of stay: August 2021Trip type: Travelled on business
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Edwards wrote a review 1 Aug
Epsom, United Kingdom3 contributions1 helpful vote
My son booked a table for us in July 2021, first time at this lovely hotel after a nightmare long time of Covid19 Restrictions and it definitely won't be the last. The hotel has good Covid procedures; with hand sanitisers available, staff wearing masks all the time and the restaurant very clean. This is without doubt one of the best hotels I've ever had the pleasure of dining in. From the moment we arrived we were treated like royalty, the staff were so attentive and so very friendly an employee gentlemen named Zak, greets us after checking at the front desk (with a wide and honest smile). He directs us to our table in the nice restaurant with a beautiful view on the hotel's Garden after getting the menus he recommends us a bottle of House wine **Rose**, we were so happy of having such particular attention ,I would highly recommend a visit there as it's a great and special venue. Above all the welcome and service is exceptional. I have to add that the food was amazing and very healthy. The hotel is prime and only a short walk from most tourist hot spots. This hotel and all the staff give you the personal service that makes you feel more than welcome. We can't wait to return. Thank you all for making our Lunch very special and memorable.
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Date of stay: July 2021
Location
Service
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Wakeywarrior wrote a review 1 Aug
Leeds, United Kingdom236 contributions300 helpful votes
We stayed for 3 nights as part of a family staycation enforced on us due to the U.K. travel rules against going abroad. However this stay dulled our pain. Lovely place. The gym is top class with the very latest equipment. The only complaint I’d have about that is lack of sweat towels laid out in the gym and lack of disposable cups for water- both normally standard in a gym used by hotel guests. 25m pool also great with good steam room. Grounds are lovely with expansive lawn to the River Thames behind. Lots of parking but as this is also a member’s club it’s very busy until the evening but there’s a second large car park at the back. No electric vehicle charging which in this day and age is inexcusable in a quality hotel so they need to put those in for hotel guests only otherwise they’d be constantly taken by the visiting club members who seem to have a lot of Teslas. Bar was good here and we were pleased to see no price gouging. Good pint of London Pride. We had a family room in a corner on the third floor. Very large room, two queen sized beds, mini fridge and great air con. Standard of decoration in room was very good. Corridor outside could do with sprucing up/ beautifying but that’s nit picking. We only ate the breakfast there but it was top notch. Full serve yourself buffet, with all the usual cooked items which were good quality as well as fresh fruit, cereal etc. General area is very nice. We had never stayed in Teddington before but it’s a very nice town. Teddington Locks is adjacent to the hotel (walks) as is The Anglers pub which has perhaps the largest beer garden I’ve ever seen and pretty decent food. The high street is a 15 min walk or 5 min drive away (can park for free after 6) has many restaurants including local specialities and chains like Pizza Express and Nando’s. All staff were excellent but shout out to Phillipe and Graciano at breakfast and the rest of the team- nothing short of brilliant and so friendly. Would definitely stay again and it’s a great place for a family staycation.
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Date of stay: July 2021Trip type: Travelled with family
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PRICE RANGE
US$111 - US$209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lensbury hotel teddington
LOCATION
United KingdomEnglandGreater LondonRichmond-upon-ThamesTeddington
NUMBER OF ROOMS
155
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Frequently Asked Questions about The Lensbury Resort
Which popular attractions are close to The Lensbury Resort?
Nearby attractions include Teddington Lock (0.5 km), Teddington Lock Footbridge (0.4 km), and Normansfield Theatre (1.0 km).
What are some of the property amenities at The Lensbury Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at The Lensbury Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Lensbury Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Lensbury Resort?
Conveniently located restaurants include One One Four, The Fallow Deer, and The King’s Head.
Are there opportunities to exercise at The Lensbury Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is The Lensbury Resort located near the city centre?
Yes, it is 1.0 km away from the centre of Teddington.
Are any cleaning services offered at The Lensbury Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lensbury Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Lensbury Resort?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Lensbury Resort?
Many travellers enjoy visiting Hampton Court Palace (3.0 km), London Museum of Water & Steam (7.0 km), and York House Gardens (2.2 km).