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The Lensbury

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395 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Cardiff, United Kingdom
Reviewed 2 days ago NEW

We stayed in one of the refurbished rooms and it was really lovely. We had stayed in a truly awful hotel the week before so this was a very pleasant change. Room had everything you could want - big fluffy towels - fantastic shower - coffee machine as well as kettle - bottled water and fresh milk in the fridge...

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Helpful?
Thank Sallythewelshgirl
Welwyn, United Kingdom
Reviewed 1 week ago

Stayed here for one night whilst attending a meeting at nearby LGC. Lovely entrance with courteous staff. Very slow lift, so took stairs to second floor room. Free wifi, room good size with double bed, desk, coffee/tea making facilities including biscuits. Bed a little hard; shower only with rickety door, good selection of lemony toiletries. Very poor selection of bread...

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Helpful?
Thank Stephen B
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your comments following your recent stay at The Lensbury. I am glad you enjoyed your visit on the whole although I accept that you were a little disappointed with a few details such as the breakfast and hard bed. I do hope it didn't spoil your stay and that you will be back to stay with us...

Cambridge, United Kingdom
Reviewed 2 weeks ago

My husband, our six-month old baby and I stayed in The Lensbury in mid-November. The hotel is in a great location and has a very pleasant breakfast room overlooking the river. But this is where positive aspects of our stay there end. The room itself was the biggest disappointment - it was tiny. Too small for one person, let alone...

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Helpful?
Thank awb216
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am glad you enjoyed your stay especially the location and breakfast in particular. I am sorry to hear you were disappointed with the size of the bedroom. Our standard rooms are a little smaller than in some hotels as The Lensbury was not originally built as a...

Harpenden, United Kingdom
Reviewed 2 weeks ago via mobile

I have stayed at The Lensbury 30 or 40 times in the last 10 years, which speaks for itself. As a meeting venue I can't think of a better place. The bedrooms are good, the conference centre is very well run, there is a 25m pool and an excellent gym, the breakfast is good, the bar is cosy., the grounds...

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Helpful?
Thank AndyChubb
kathyslambert, Sales Coordinator at The Lensbury, responded to this review

Thank you for your lovely review of The Lensbury following your recent stay. Please tell your friends and colleagues about us and we look forward to welcoming you back again next time.

Reviewed 2 weeks ago via mobile

Stayed here for work. Everyone very friendly and helpful. Food was good. The staff were exceptionally helpful as I left something behind, which they sent onto me. The room was nice and a great shower!

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Helpful?
Thank Jane C
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your comments following your recent stay at The Lensbury. I am glad to hear you enjoyed your visit and found the staff to be friendly and helpful. Please tell your friends and colleagues about us and we look forward to welcoming you back again soon.

somerset
Reviewed 2 weeks ago via mobile

Stayed here for the second time in 6 months. Very nice location with great facilities and customer service is what you should expect for a hotel of this cost. Rooms however are quite small and need a revamp but all in all a good place to stay. Good breakfast selection. Pool and Gym are good and location on the Thames...

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Helpful?
Thank Windy06
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury. I am glad to hear you enjoyed your stay and made use of of our extensive leisure facilities. I do hope you will be back to stay with us again and please tell your friends and colleagues about us too.

Townsville
Reviewed 3 weeks ago

Although the Lensbury is approximately 30mins on a train outside central London, it was lovely to stay in an area like this. The hotel had clean rooms, nice staff, great breakfast and the fitness facilities were amazing. Our room was a touch small for a family of three but we were out and about all day anyway. I loved the...

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Helpful?
Thank Tamara R
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your kind comments. Please tell your friends and colleagues about us and we look forward to welcoming you back again soon.

Reviewed 3 weeks ago via mobile

The resort is stunning and was a very good location for what we had planned. However our bed was horrendous it dipped in the middle was a small double which was not good for my 6foot 3 husband. This was the main purpose of our visit was somewhere to sleep we didnt get much I had spoken to reception however...

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Helpful?
Thank Danielle H
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am glad to hear you enjoyed the facilities including the spa and pool and that the location was good for your requirements. I was a little disappointed however to hear about the bed and that you had a bad night's sleep. I will mention it again to...

Bristol, England, United Kingdom
Reviewed 3 weeks ago

I liked this place although maybe it didn't quite live up to the expectations raised by its website. The staff were friendly, the food was outstanding for me and my whole party. We saw The Springboks and the Aussie Rugby team staying there, and I think I saw Laurence Dalaglio in the bar too, so if you're into rugby this...

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Helpful?
Thank busyquizzer
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am glad you enjoyed your visit especially the food and the rugby teams who were staying here at the time! There has been considerable investment in The Lensbury over the past few years and the next area to be upgraded will be the Spa. This will be...

Uckfield, United Kingdom
Reviewed 4 weeks ago

We attended a wedding celebration at The Lensbury. It was a wonderful location on the Thames and the reception room was extremely pleasant with a terrace overlooking the gardens and across to the river. The wedding breakfast was a sit down meal and surprisingly good - well cooked food and very tasty. The staff were courteous and attentive. We stayed...

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Helpful?
Thank Hilary311250
kathyslambert, Sales Co-ordinator at The Lensbury, responded to this review

Thank you for your review of The Lensbury following your recent stay. I am glad you enjoyed your visit particularly the food at both the wedding and at breakfast. Our staff try hard to deliver a good experience for all our guests so I am pleased to hear they looked after you well. Our standard bedrooms are a little smaller...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
Official Description (provided by the hotel)
The Lensbury is a 4 star hotel and conference centre located on the banks of the River Thames at Teddington in South West London. Conveniently close to major attractions such as Hampton Court Palace, Kew Gardens and Twickenham Rugby Stadium, The Lensbury offers a good standard of accommodation, extensive leisure facilities and quality dining. The Lensbury is just 20 minutes by train from central London and 25 minutes by car from London Heathrow Airport and close to links for the M3 and M4 motorways.The property has its own car parking for 200 cars, complimentary WiFi throughout and 25 acres of grounds and gardens for you to enjoy.It truely is London's hidden gem on the Thames. ... more   less 

Additional Information about The Lensbury

Address: Broom Road, Teddington TW11 9NU, England
Region: United Kingdom > England > Greater London > Teddington
Price Range: €116 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lensbury 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Lensbury Hotel Teddington
The Lensbury Teddington, Greater London
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Questions & Answers

Here's what travellers have asked, with answers from The Lensbury staff and other travellers.
8 questions
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Billericay, United Kingdom
london, United Kingdom
4 months ago
Houston, Texas
Greater London, United Kingdom
10 months ago

See all questions (8)

Questions? Get answers from The Lensbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for one of the refurbished rooms”
 of 5 bubbles Sallythewelshgirl, 3 Dec 2016 | Read review
“I found the 3rd floor quiet even at the front of the building.”
 of 5 bubbles busyquizzer, 8 Nov 2016 | Read review
“We were on the side facing the gardens and river - woke up to see the sunrise”
 of 5 bubbles Hilary311250, 7 Nov 2016 | Read review
“Make sure you get a room with air conditioning!”
 of 5 bubbles TurnerFamilyOz, 23 Oct 2016 | Read review
“Executive room”
 of 5 bubbles S2285PXsteveh, 22 Aug 2016 | Read review
5 of 5
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