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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
    011 44 20 3856 8707
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    24/12/2017 25/12/2017
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    US$202
    US$180
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    Traveller (1621)
    Room & Suite (533)
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    Overview
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “vivre restaurant” (280 reviews)
    “superior room” (125 reviews)
    “an early flight” (508 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
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    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (11,862)
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    2,301 - 2,305 of 11,418 reviews

    Reviewed 1 December 2016

    Stayed here the night before an early flight. Excellent location Rooms were quiet.and comfortable. Great shower. Comfy beds. Check in and check out was easy. Staff were pleasant. Would recommend this hotel.More

    Review collected in partnership with Accorhotels.com
    2  Thank Fouberts
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 2 December 2016

    Dear Fouberts, Thank you for taking the time to share your comments with the Trip Advisor community. It is a pleasure to read that you found the room to be quiet and comfortable with a great shower and comfy bed. I am pleased to read...More

    Reviewed 30 November 2016

    Easy to get to and to get to the airport as well. Clean,comfortable,good food,great staff, all a Sofitel should be. Helpful towards my partner who has mobility needs. Car parking is easy. Very quiet for its proximity to the runways.More

    Review collected in partnership with this hotel
    2  Thank 123totsaround69
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 2 December 2016

    Dear 123totsaround69, Thank you for taking the time to share your comments with the Trip Advisor community. I am delighted to read that your stay at the Sofitel London Heathrow was to your satisfaction and that you particularly enjoyed the quality of the food offered...More

    Reviewed 30 November 2016

    A convenient hotel connected to T5. Rooms are great although a bit dark. Restaurants and Bar are great and staff are very friendly. There are a lot of hotels in the area but for T5 connection this hotel is in pole position plus access to...More

    Review collected in partnership with this hotel
    2  Thank 1959robin820
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 2 December 2016

    Dear 1959robin820, Thank you for taking the time to review your recent stay at Sofitel London Heathrow. I am glad that you enjoyed our location to be very convenient as we are directly connected to Heathrow Terminal 5 via an covered walkway, offering easy access...More

    Reviewed 30 November 2016

    We have stayed here many times and we are quite satisfied with the over all product. The only thing that bugs me is that when you check in the queue is not very well managed at check in. People seem to come in from all...More

    Review collected in partnership with this hotel
    2  Thank CelebrityFan
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 2 December 2016

    Dear, CelebrityFan, Thank you for taking the time to review your recent stay at Sofitel London Heathrow. I am disappointed to read that your check in experience didn’t meet your expectations. We apologise for any inconvenience cause. Our Front of House Manager Ash Hoque will...More

    Reviewed 30 November 2016

    Check-in was immediate. Service and hospitality excellent. Fantastic cocktails in the salon champagne at Perrier Jouët Bar. The gourmet French cuisine in La Belle Epoque was to die for ! Followed by drinks in the Sphere Bar lounge which was very relaxing then, to the...More

    3  Thank Meeshybb
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 2 December 2016

    Dear Meeshybb, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to read that you had a good stay at Sofitel London Heathrow where you found our service to be excellent. I am also glad to...More

    Hilton London Heathrow Airport
    4,076 reviews
    #6 of 22 hotels in Hounslow
    3.8 km
     
    Hyatt Place London Heathrow Airport
    3,080 reviews
    #2 of 12 hotels in West Drayton
    1.9 km
     
    Hilton London Heathrow Airport Terminal 5
    3,550 reviews
    #2 of 3 hotels in Colnbrook
    1.8 km
     
    Leonardo Hotel London Heathrow Airport
    1,820 reviews
    #4 of 12 hotels in West Drayton
    2.5 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$164 - US$318 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Hounslow
    • #1 Business Hotel in Hounslow
    • #1 Romantic Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Priceline, Hotwire, Expedia, Travelocity, Hotels.com, Orbitz, Booking.com, TripOnline SA, Agoda, Ctrip TA, getaroom.com, Cancelon, HotelQuickly and Evoline ltd so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel ,
    • Sofitel London Heathrow Hounslow, Greater London
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    Traveller (1621)
    Room & Suite (533)
    Dining (132)
    Pool & Beach (2)
    Hotel & Grounds (866)
    Bathroom (248)
    Business Centre & Event Rooms (9)
    Nearby
    Nearby HotelsSee all 22 hotels in Hounslow
    Hyatt Place London Heathrow Airport
    3,080 reviews
    1.90 km away
     
    Hilton London Heathrow Airport Terminal 5
    3,550 reviews
    1.78 km away
     
    Hilton London Heathrow Airport
    4,076 reviews
    3.84 km away
     
    Leonardo Hotel London Heathrow Airport
    1,820 reviews
    2.53 km away
     
    Nearby Restaurants
    La Belle Epoque
    643 reviews
    .07 km away
    Vivre
    537 reviews
    .02 km away
    The Gallery at Hilton London Heathrow Airport Terminal 5
    98 reviews
    .28 km away
    Pilots Bar & Kitchen Terminal 5
    417 reviews
    .46 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Alain T
    10 December 2017|
    AnswerShow all 3 answers
    Response from bigglesmom | Reviewed this property |
    There are buses from T5 that go to T2. The hotel should advise the running times but they are plenty. To be safe perhaps order the taxi. Try the internet for the bus timetables. Hope this helps
    1
    Vote
    Louise B
    2 December 2017|
    AnswerShow all 6 answers
    Response from Mike G | Reviewed this property |
    Not sure sorry. I always book direct on the Accor/Sofitel website and as a Platinum member get lounge access anyway and usually I get an upgraded room. Probably best call the hotel to check.
    0
    Votes
    Sally5164
    19 November 2017|
    AnswerShow all 4 answers
    Response from SofitelT5 | Property representative |
    Dear Sally5164 Our hotel is located at Terminal 5 which is easily reachable via the Heathrow Express, the train will stop first at Terminals 2 and 3 before continuing on to Terminal 5. On arrival in the terminal, our hotel... More
    0
    Votes
    Room Tips
    "All must be Good But superior really Perfect for Our 2 nights."
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    "Good room."
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    "The upgraded room was bigger but wasn't worth the price differential over the standard room we booked on..."
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    "Tell guests there is complimentary water in the fridge"
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