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Sofitel London Heathrow

Agoda.comUS$181*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$371*
US$181*
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US$210*
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Sofitel London Heathrow
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10,549 Reviews from our TripAdvisor Community

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Showing 10,137: English reviews
Berkshire, United Kingdom
Reviewed 3 July 2016

Superb hotel 5 star all the way, I've stayed in the Sofitel in Dubai on a few occasions with the Heathrow Sofitel extremely impressive and highly recommended. I would certainly recommend this hotel. 5 star

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Helpful?
1Thank terjindergill
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear terjindergill, Thank you for taking the time to share your comments with the Trip Advisor community. It is always a pleasure to receive such positive feedback and I am delighted that you found your stay to the Sofitel London Heathrow to your satisfaction and 5 star services all the way. Thank you for your recommendation, we look forward to...

London, United Kingdom
Reviewed 3 July 2016 via mobile

I didn't stay at the hotel but I did use the gym and spa facilities and had a business meeting over breakfast after arriving from Singapore. The hotel was accommodating to allow to use the shower and gym in the early morning (for a £25 fee). The breakfast buffet was extensive and good quality. The breakfast room was slightly noisy...

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Helpful?
1Thank Annemarie D
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Annemarie D, Thank you for taking the time to share your comments with the Trip Advisor community. I am happy to read that you enjoyed our Gym and Spa facilities, the quality of the food in our Vivre restaurant and particularly the service delivered by our Ambassadors whom you found most helpful. It is also good to know that...

Folkestone, United Kingdom
Reviewed 3 July 2016

This is a luxury hotel and so convenient for the airport, especially T5. My wife and I were totally able to relax before our trip to San Francisco. The bars and restaurants were excellent, and the room brilliant.

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Helpful?
1Thank MalcolmArnold
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear MalcolmArnold, Thank you for taking the time to share your comments with the Trip Advisor community. It is always a pleasure to receive such positive feedback and I am delighted that you found our location to be very convenient as we are directly connected to Heathrow Terminal 5. I am also thrilled to read that you found the service...

Bristol, United Kingdom
Reviewed 3 July 2016

we hadn't planned to stay overnight at Heathrow before our departure but circumstances were forced into us because of an accident on the M4 and we had to rearrange flights for early the following morning. The Sofitel was the closet hotel to terminal 5. we had never stayed there before. The location was excellent within walking distance and the quality...

Review collected in partnership with this hotel
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Helpful?
1Thank davisonp2014
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear davisonp2014, Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to read that you found Sofitel London Heathrow to be handy when in Heathrow as we are directly connected to Terminal 5 via covered walkway. I am also happy to know that you had a good night sleep on...

Dubai, United Arab Emirates
Reviewed 3 July 2016

Excellent location, service, food quality and conferencing facilities. More options for restaurants would be a plus in the future. Should encourage guests to enrol in your loyalty program and explain it's benefits.

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Helpful?
1Thank bashar_bashaireh
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear bashar_bashaireh, Thank you for taking the time to review our hotel following your recent stay with us. I am very pleased to read that you were pleased by many aspects of your visit at the Sofitel London Heathrow, from the convenience of our location which you found excellent to the great quality of the food offered in our Food...

Miami Beach, Florida
Reviewed 3 July 2016

Every year when we come to London to stay in a short term rental apartment, we spend a night at the Sofitel, so we can move into our apartment in the morning, when it is light, it is easier to meet the rental agent, and we have more energy. People at the hotel are very nice. Good breakfast.

Review collected in partnership with this hotel
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Helpful?
1Thank Sue K
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Sue K, Thank you for taking the time to review our hotel following your recent stay with us. It was a pleasure to welcome you back and I am thrilled to read that your experience every year with us is always satisfactory. I am also delighted to know that the service delivered by our Ambassadors meets your expectations and...

Leicester, United Kingdom
Reviewed 3 July 2016

This is my second stay at the Sofitel, London Heathrow, which is really convenient if you flying in or out of Terminal 5. The hotel is very modern, and offers many dining options. I chose the afternoon tea in the Tea 5 restaurant. The rooms are large, clean and comfortable and have a free wifi connection. The staff are very...

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Helpful?
1Thank andyh67186334
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear andyh67186334, Thank you for taking the time to review our hotel following your recent stay with us. It is good to know that your second stay at the Sofitel London Heathrow was to your satisfaction where you enjoyed the modernism of our facilities and the comfort of your bedroom. I am also glad to know that our found our...

Skipton, United Kingdom
Reviewed 3 July 2016

I first stayed at the Sofitel Heathrow by chance, but since then I always arrange my trips knowing that the Sofitel is there and can help with my itinerary. It allows you to relax knowing that either for departure or a late night landing the Sofitel will provide the greatest comfort.

Review collected in partnership with this hotel
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Helpful?
1Thank Frederick A
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Frederick A, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that your first experience at the Sofitel London Heathrow was satisfactory so you decided to stay again with us. I am also glad to know that you were pleased by the convenience of our location as...

Northumberland
Reviewed 3 July 2016

My third stay pre LHR flight next day. A stay at Sofitel is just an all round mavellous and relaxing experience. The beds are amazingly comfortable. We had a lovely meal evening meal in Vivre and then the excellent buffet breakfast the next morning. The staff are great attentive but not too much. Looking forward to my next visit.

Review collected in partnership with this hotel
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Helpful?
1Thank beekles1
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear beekles1, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you had a marvellous and relaxing 3rd stay at the Sofitel London Heathrow where you were particularly pleased by your dining and breakfast experiences in our Vivre restaurant. I am also glad you found your bed...

Lisbon, Portugal
Reviewed 3 July 2016

I always enjoy staying there, but the attitude of the young man at reception was extremely arrogant , usually there are lovely friendly ladies !But the concierge was very good also about letting me leave a suitcase for a few days . And the barlady makes a mean Mojito Royale

Review collected in partnership with this hotel
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1Thank Sandra D
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Sandra D, Thank you for taking the time to review our hotel following your recent stay with us. It is a delight to know that you always enjoy your stay at the Sofitel London Heathrow and that you were particularly pleased by the service delivered by our bellman Ambassador on this occasion. I am also glad to read that...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €135 - €296 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
123 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel transport desk can arrange a car to other terminals”
  • Room
SusanneIndonesia, 24 May 2017 | Read review
“While it is extremely quite, most rooms have internal Atrium View ...nothing wrong For longer stays ask for exterior window rooms -- they are usually a premium”
cpatel50, 24 May 2017 | Read review
“We have stayed in several different rooms and they have all been lovely and clean and well presented. Comfy beds too”
stephenrO5663VI, 23 May 2017 | Read review
“Book in advance to get a better deal.”
482yulian, 22 May 2017 | Read review
“Room very quiet - car parking view but windows well sound proofed and Hotel has a quiet Zen like feel. .”
keeptrucking, 21 May 2017 | Read review
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