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Sofitel London Heathrow

Hotels.comUS$197*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$398*
US$197*
US$398*
US$198*
US$398*
US$198*
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Sofitel London Heathrow
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10,516 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel London Heathrow
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Showing 10,109: English reviews
Northumberland
Reviewed 3 July 2016

My third stay pre LHR flight next day. A stay at Sofitel is just an all round mavellous and relaxing experience. The beds are amazingly comfortable. We had a lovely meal evening meal in Vivre and then the excellent buffet breakfast the next morning. The staff are great attentive but not too much. Looking forward to my next visit.

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Helpful?
1Thank beekles1
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear beekles1, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you had a marvellous and relaxing 3rd stay at the Sofitel London Heathrow where you were particularly pleased by your dining and breakfast experiences in our Vivre restaurant. I am also glad you found your bed...

Lisbon, Portugal
Reviewed 3 July 2016

I always enjoy staying there, but the attitude of the young man at reception was extremely arrogant , usually there are lovely friendly ladies !But the concierge was very good also about letting me leave a suitcase for a few days . And the barlady makes a mean Mojito Royale

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1Thank Sandra D
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Sandra D, Thank you for taking the time to review our hotel following your recent stay with us. It is a delight to know that you always enjoy your stay at the Sofitel London Heathrow and that you were particularly pleased by the service delivered by our bellman Ambassador on this occasion. I am also glad to read that...

West Vancouver
Reviewed 3 July 2016

Love the location. Easy walk to Terminal 5. Makes taking the morning flight hassle free. We had dinner at the hotel, it was excellent. Rooms are very comfortable and well appointed. They have a nice pool and spa area as well.

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1Thank WVantraveller
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear WVantraveller, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that you enjoyed the quality of your bedroom which you found most comfortable and well-appointed and that you had an excellent dining experience in our food and beverages outlets. It is also good to know that you...

West Midlands, United Kingdom
Reviewed 3 July 2016

Take care when booking. The hotel offers daytime stays of a few hours at a much lower rate than overnight stays, and I failed to notice this, thinking that I was getting a room for £125 when the night rate was around £225.

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Helpful?
Thank julb16
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear julb16, Thank you for taking the time to review our hotel following your recent stay with us. I am sorry to read the challenges you encountered while making your reservation with us, where you unfortunately booked a dayroom instead of an overnight stay. The Sofitel website is designed in way such that it shows the least expensive rate first...

Barnet, United Kingdom
Reviewed 3 July 2016

This hotel is very comfortable with all the amenities you expect of a good class hotel. We enjoyed some time in the VIP lounge and a good meal in the Vivre restaurant. Staff are efficient and friendly. Only reason I have given four and not five stars is because I think it is a little pricey.

Review collected in partnership with Sofitel.com
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1Thank DJKJ123
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear DJKJ123, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read you had a comfortable stay at the Sofitel London Heathrow where you enjoyed your experience in our Club Millesime and in our Vivre restaurant. It is also good to know that you found our Ambassadors to be...

San Jose, Costa Rica
Reviewed 3 July 2016

Confortable, excelent service!!! We has breakfast included and Was deliciuos!!! I hope to visit it The Sofitel Hotel soon!!! Really Love It . Great Price comparing with others. Sure I would recomend this Wonderful Hotel

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1Thank Giovanna M
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Giovanna M, Thank you for taking the time to review our hotel following your recent stay with us. It always a pleasure to read such positive feedback and I am thrilled to read that you had a comfortable stay and received an excellent service from our Ambassadors. It is also good to know that you had a delicious breakfast...

Navi Mumbai, India
Reviewed 2 July 2016

I have a suggestion. The choice of food for Vegetarians could be increased. The Staff n the Restaurant compensated by their hospitality. The Breakfast was very good. Ambience was NCS. But then as a Vegetarian, I felt I would have liked a larger choice

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2Thank geera2016
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear geera2016, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you had a great stay at the Sofitel London Heathrow and that you were pleased by your breakfast experience. I would also like to thank you for your constructive feedback in regards to the lack choice...

Dallas, Texas
Reviewed 2 July 2016

Heathrow Sofitel is a great hotel. Very convenient location. Staff very friendly and helpful. Rooms nicely furnished, with modern touches. Rooms very clean and extremely quiet. Onsite restaurant has good food and wonderful breakfast buffet.

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3Thank jamesbT7515BF
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear jamesbT7515BF, Thank you for taking the time to review our hotel following your recent stay with us. It is good to read that you enjoyed many aspects of your stay at the Sofitel London Heathrow, from the convenience of our location to the modernism and quietness of your bedroom. I am also glad to know that you had a...

Sedona, Arizona
Reviewed 2 July 2016

Yes it's pricey but we expected that for the convenience of being attached to Heathrow airport. It was both a business and family trip for us. We stayed overnight on route to France from the U.S. Superlative staff from the check-in, guest services, restaurant, through check-out. Super convenient- we walked right to our gate in Terminal 5 from the hotel...

Review collected in partnership with this hotel
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Helpful?
1Thank J W
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear J W, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased you found all our Ambassadors from Reception, Guest Relations and Restaurant Team delivering an excellent service. It is also good to know that you enjoyed the convenience of our...

New York City, New York
Reviewed 2 July 2016

We flew into Heathrow Terminal 5 late in the evening and walked from the terminal into the hotel which is attached to the British Airways terminal. It was a long walk, but still very convenient not to have to battle London public transportation after a long flight. We were welcomed warmly at the reception desk. Our rooms, complete with wifi,...

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Helpful?
1Thank skatermom62
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear skatermom62 Thank you for taking the time to review our hotel following your recent stay with us. Our location is in close proximity to terminal 5 and is very convenient for travelling through Heathrow. Our reception and housekeeping team will be happy to read your review about the welcome and the room layout. I greatly appreciate your feedback and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €144 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
123 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book in advance to get a better deal.”
482yulian, 22 May 2017 | Read review
“Room very quiet - car parking view but windows well sound proofed and Hotel has a quiet Zen like feel. .”
keeptrucking, 21 May 2017 | Read review
“Our one, 5210 was great.”
crawfie, 21 May 2017 | Read review
“Book breakfast if you have time”
657teresac, 21 May 2017 | Read review
“Chose a room on the club floor as it includes all the food and drinks you need.”
kgmstives, 20 May 2017 | Read review
5 of 5
Hotels.com
US$197* /night
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SofitelUS$198
AMOMAUS$398
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Prices are for 1 room, 2 adults
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