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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
    011 44 20 3856 8707
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    24/12/2017 25/12/2017
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    US$252
    US$204
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    Traveller (1621)
    Room & Suite (533)
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    Overview
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “vivre restaurant” (280 reviews)
    “superior room” (125 reviews)
    “an early flight” (508 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
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    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (11,850)
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    2,181 - 2,185 of 11,408 reviews

    Reviewed 14 December 2016

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    Review collected in partnership with Accorhotels.com
    1  Thank Devsan1974
    Response from SofitelT5, Manager at Sofitel London HeathrowResponded 16 January 2017

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    Reviewed 14 December 2016

    Great for an early flight as it is a short walk to the terminal 5. Good value as I booked through booking.com and got a special deal. I didn't have time to sample all they had on offer but would recommend simply for convenience.More

    1  Thank Helene Christin... P
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear Christin... P, Thank you for taking the time to share your wonderful feedback on Trip Advisor. I am pleased that you found our location to be convenient being the only hotel directly connected to Terminal 5 via a covered walkway. We thank you for...More

    Reviewed 14 December 2016

    I was pleasantly surprised by the Sofitel at T5. Normally these in-airport hotels are efficiency types with limited services and small rooms to go with their hefty prices. Not the case here. Reception looked and felt the same as any other full service Sofitel. Quick...More

    2  Thank Eglzfn
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear Eglzfn, Thank you for taking the time to review the Sofitel London Heathrow after your recent stay with us. I am delighted to read that you had an excellent stay and that you were pleasantly surprised by the quality of service you received from...More

    Reviewed 13 December 2016

    Easy check in and check out, all the staff were very pleasant and helpful, this is as good as it gets for an airport hotel. Nice amenities in the room, which was large and comfortable, and then an easy walk to terminal 5, thank you...More

    Review collected in partnership with this hotel
    1  Thank debbyamias
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear debbyamias, Thank you for taking the time to review the Sofitel London Heathrow. It is a pleasure to read such a positive comment about our hotel. I am happy to read your room was comfortable and that you found our ambassadors to be pleasant...More

    Reviewed 13 December 2016 via mobile

    One night stay before early flight in Prestige Suite. Quick, friendly and efficient check in, all extra amenities of Prestige suite explained. Suite itself huge, big bathroom with separate bath and shower (great rain shower), tv over the bath. Separate toilet, huge living room with...More

    1  Thank Lehovec
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear lehovec, Thank you for your comments following your recent stay at Sofitel London Heathrow. I am glad that you enjoyed many aspects of your stay and that you found our Ambassadors to be friendly and check in to be efficient. I am also pleased...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$164 - US$319 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Hounslow
    • #1 Business Hotel in Hounslow
    • #1 Luxury Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Hotwire, Orbitz, Priceline, Travelocity, Hotels.com, Booking.com, getaroom.com, Agoda, TripOnline SA, Ctrip TA, HotelsforEveryone, Cancelon, HotelQuickly and Evoline ltd so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel ,
    • Sofitel London Heathrow Hounslow, Greater London
    Add Photo Photos
    Traveller (1621)
    Room & Suite (533)
    Dining (132)
    Pool & Beach (2)
    Hotel & Grounds (866)
    Bathroom (248)
    Business Centre & Event Rooms (9)
    Nearby
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    Ask a question
    Questions & Answers
    Alain T
    10 December 2017|
    AnswerShow all 3 answers
    Response from bigglesmom | Reviewed this property |
    There are buses from T5 that go to T2. The hotel should advise the running times but they are plenty. To be safe perhaps order the taxi. Try the internet for the bus timetables. Hope this helps
    1
    Vote
    Louise B
    2 December 2017|
    AnswerShow all 6 answers
    Response from Mike G | Reviewed this property |
    Not sure sorry. I always book direct on the Accor/Sofitel website and as a Platinum member get lounge access anyway and usually I get an upgraded room. Probably best call the hotel to check.
    0
    Votes
    Sally5164
    19 November 2017|
    AnswerShow all 4 answers
    Response from SofitelT5 | Property representative |
    Dear Sally5164 Our hotel is located at Terminal 5 which is easily reachable via the Heathrow Express, the train will stop first at Terminals 2 and 3 before continuing on to Terminal 5. On arrival in the terminal, our hotel... More
    0
    Votes
    Room Tips
    "The upgraded room was bigger but wasn't worth the price differential over the standard room we booked on..."
    Read review
    "Tell guests there is complimentary water in the fridge"
    Read review
    "All seemed very good."
    Read review
    "Big room Comfortable bath room and comfortable bed Clean"
    Read review
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