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Sofitel London Heathrow

getaroom.comUS$188*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$270*
US$188*
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US$207*
US$208*
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Sofitel London Heathrow
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10,358 Reviews from our TripAdvisor Community

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Showing 9,954: English reviews
Ampthill, United Kingdom
Reviewed 13 June 2016

Stopped overnight on way from Ireland to Thailand leaving our car underneath the Hotel. Could not have been more rested after a heavy wedding in Dublin and the use of the spa by my wife as I worked in the morning before our flight

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1Thank Toonarmy1451
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Toonarmy1451, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to hear that you had a relaxing and resting stay at the Sofitel London Heathrow and that you were particularly pleased by your experience in our Spa after your wedding in Dublin. We greatly appreciate your feedback and it...

Scotland
Reviewed 13 June 2016

My wife and I had a brief night stopover between flights, using points and cash to settle the account. If I had to pay using cash only, I would have to thing hard about the cost before booking again. Having said that, I can only praise the Staff we met during our stay. The check in was friendly, efficient and...

Review collected in partnership with this hotel
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1Thank Capercaille
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Capercaille, Thank you for taking the time to review our hotel following your recent stay with us. It is always a pleasure to receive such positive feedback and I am delighted that read your praises for our Ambassadors who you found friendly and efficient. I am glad that they made your experience at the Sofitel London Heathrow memorable after...

Scotland, United Kingdom
Reviewed 13 June 2016

I would highly recommend The Sofitels at both Heathrow T5 and Gatwick. They are both extremely well placed to take the stress out of travel when you are connecting for a long haul flight the next day - although they are at the higher end of price it does save the issue of taxis and/or coaches for an early morning...

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1Thank Maureen M
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Maureen M, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to hear that you find our hospitality and facilities to your satisfaction, allowing you a peaceful experience while travelling. Thank you very much for your recommendation and we look forward to welcoming you back in the not too...

Auckland, New Zealand
Reviewed 13 June 2016 via mobile

I have stayed here twice while in transit during long haul travel. I prefer it to the other airport hotels as you don't have to leave the terminal if you don't want to as it is all connected by a walkway. I have come here from terminals 2 and 3 and it was very straightforward, even with luggage. The hotel...

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Helpful?
1Thank nesbitevans
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear nesbitevans, Thank you for taking the time to review our hotel following your recent stay with us. I am very pleased to read that our luxurious facilities met all your expectations and that you particularly enjoyed the quality of your bedroom which you found most quiet, comfortable and well-equipped. I would also like to thank you for your constructive...

newbury park
Reviewed 13 June 2016

If I have to overnight at Heathrow (especially if flying from Terminal 5) I would stay here again. The rooms are comfortable and quiet. It is very peaceful and the service is excellent. The breakfast was very good as well. Only downside, our room was on the second floor which was across from the car rental desk so I wasn't...

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2Thank G C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear G C, Thank you for taking the time to review our hotel following your recent stay with us. It is a delight to read that you had a comfortable and peaceful stay at the Sofitel London Heathrow and that you enjoyed the quality of your bedroom which you found most quiet. I am also thrilled to know that you...

Bristol, United Kingdom
Reviewed 12 June 2016

If you have an early morning departure from terminal 5 at Heathrow this is the place to stay. It is a modern hotel with excellent facilities & friendly staff. The rooms are very comfortable and there is secure underground car parking. The park & fly rates are very competitive. It is a short easy walk from the terminal

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2Thank Wendy S
SofitelT5, Front Office Manager at Sofitel London Heathrow, responded to this review

Dear Wendy S, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you found our hotel to be very modern with excellent facilities, and that you enjoyed the service delivered by our ambassadors during your stay. Our Park and fly package is indeed very convenient as you...

Raleigh, North Carolina
Reviewed 12 June 2016

Nice hotel, very convenient to Heathrow terminals (connected to Terminal 5 and a.shirt walk and rude to Terminal 3). The French restaurant was fantastic - quite a culinary experience! The cauliflower soup was amazing - u won't believe how deliciously creamy it is!

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1Thank Wpackone
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Wpackone, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to hear how highly you rated your culinary experience at our La Belle Epoque restaurant where you particularly enjoyed the creamy cauliflower soup prepared by our Chef. I am also glad to know the convenience of our location met...

Konstanz, Germany
Reviewed 12 June 2016

After a long-haul flight crossing hours of time-zones into London Heathrow airport with two young children (one of them an infant), I was ready to bundle the kids up into bed, soak in a hot bath, and sink into a (flat!) bed. The Sofitel at Heathrow was quite perfect for that. The only issue I had with the Sofitel is...

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3Thank areisende
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear areisende, Thank you for taking the time for giving us such a positive and detailed review following your stay at Sofitel London Heathrow. I am extremely pleased to read that your room expectations were met and that you particularly enjoyed our prestige suite where you found a very nice welcome of sweets and that you were impressed with our...

King's Lynn, United Kingdom
Reviewed 12 June 2016

Stayed here again, and once again we weren't disappointed. Super efficient service and extremely welcoming. The hotel is clean and modern and the rooms are lovely. We had to rush on checkout as flights were being cancelled due to weather. In the rush I managed to forget my beats headphones. After being away nearly 2 weeks we returned to the...

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Helpful?
2Thank Samandcathy
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear samandcathy, Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to read that you had another fantastic experience at the Sofitel London Heathrow and that you particularly enjoyed the efficient service and the extremely welcoming attitude of our Ambassadors. I am also thrilled to know that you were impressed...

San Clemente, California
Reviewed 12 June 2016 via mobile

I received wonderful and caring service from Gulshan. He was very attentive and one could tell he was a determined young man to give his best no better what his job was. Hats off to him, given what I experienced he will go far in whatever career he chose. Good luck to him...

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Helpful?
2Thank judyw1234
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear judyw1234, Thank you for taking the time to review our hotel following your recent stay with us. I am particularly thrilled to read how much you enjoyed the wonderful and caring service delivered by our Ambassador Gulshan from our Tea Salon and I will ensure to share your comment with our team as I am sure that this feedback...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €153 - €329 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
121 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You will enjoy the ultra modern hotel room at Sofitel Terminal 5...Just slide your door pass into the electric control and you are into a most enjoyable experience...”
richarddP8046RY, 27 Apr 2017 | Read review
“Ask for a room with an outside view also not too far from the elevators.”
Britjonusa, 25 Apr 2017 | Read review
“Milleseme lounge access gives you a "complimentary" evening bar and breakfast. An external room would give you something of a view.”
398kend, 25 Apr 2017 | Read review
“Close to airport but still a bit of a walk”
PermaJetLag, 23 Apr 2017 | Read review
“Prestige Suite with Club Millesime Lounge access are lovely rooms”
winnie1219, 23 Apr 2017 | Read review
5 of 5
getaroom.com
US$188* /night
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SofitelUS$207
Booking.comUS$208
TripAdvisorUS$188
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