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Sofitel London Heathrow

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Room & Suite (874)
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Overview
Hotel website
Terminal 5, London Heathrow Airport, Hounslow TW6 2GD England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Sofitel London Heathrow
Special Rate: Park, Stay & Fly
Hotel deals
Rooms
1 Oct2 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (13,026)
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12,550 results
Traveller rating
8,309
3,126
714
248
153
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8,309
3,126
714
248
153
Show reviews that mention
All reviewsvivre restaurantsuperior rooman early flightthe club loungeroom serviceexcellent hotelbritish airwaysan upgradenext morningeasy accessbetween flightscomfortable roomslondon heathrowan overnight staynight's sleepcar parkcovered walkway
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2,171 - 2,175 of 12,550 reviews
Reviewed 11 July 2017 via mobile

I love the hotel as a whole. Room comfort and convenient. Accessibility is great, just an elevator from the airport arrival. But for the business guests side, the hotel has the flaw that need an attention to improve. Wake up call is very important for...More

3  Thank Akiruth G
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 13 July 2017

Dear Akiruth G Thank you for taking the time to share your feedback via Trip Advisor following your recent stay at Sofitel London Heathrow. I am glad to learn that you enjoyed your overall stay with us and find our rooms comfortable with great accessibility...More

Reviewed 11 July 2017

Check in was slow and not very friendly Nobody was interested in taking our heavy luggage (international flight) to our room Lift from airport walkway to reception wasn't working Poor value for money. Not good enough for a SofitelMore

Review collected in partnership with this hotel
3  Thank IanWoll415C
Response from SofitelT5, Guest Relations Manager at Sofitel London HeathrowResponded 14 July 2017

Dear IanWoll415C Thank you for taking the time to review Sofitel London Heathrow following your recent stay with us. We are concerned by the contents of your review and have contacted you directly via your Trip Advisor account. Kind regards Jane Perie - Guest Relations...More

Reviewed 11 July 2017

We stayed on a park and stay package June 26-July 6th and without doubt it was the most comfortable and welcoming experience we have had in this category. Andrei on reception was the essence of kind professionalism, upgrading us and ensuring every request for a...More

4  Thank brian f
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 13 July 2017

Dear brian f, Thank you very much for taking the time to leave us a review following your recent stay at Sofitel London Heathrow. I am so pleased to read that you found all our ambassadors friendly and efficient throughout your stay with us, and...More

Reviewed 11 July 2017

Impressive rooms, helpful staff, great facilities, and everything you'd want in a hotel. Only downside is location - it's very practical for Heathrow and the M4/M25, but isn't in the most exciting area. Conference dinner was excellent.More

2  Thank Owen R
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 13 July 2017

Dear Owen R, Thank you for sharing your review following your recent stay here at Sofitel London Heathrow. I am very happy to learn that our location provided the perfect convenience for your conference and travel from Heathrow International Airport. It is also great to...More

Reviewed 11 July 2017

My husband and I recently stayed at the Sofitel Heathrow (on two separate dates) as part of our 50th wedding anniversary trip. The staff at the hotel was simply wonderful. On both occasions, they upgraded us to a luxury room and even sent us complimentary...More

Review collected in partnership with Sofitel.com
3  Thank Shad W
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 13 July 2017

Dear Shad W, Thank you very much for taking the time to leave us a lovely review following your recent stay at Sofitel London Heathrow. We are all delighted that you chose to celebrate this special occasion with us and even more so that your...More

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About
Description
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central ...More London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Onsen
,
Family
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
,
Onsen
,
Family
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
605
Price range
US$158 - US$382 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel London Heathrow Hotel Hounslow
,
Sofitel Hotel London Heathrow
,
Sofitel Hotel Hounslow
,
London Sofitel
,
Sofitel London Heathrow Hounslow, Greater London
Location
United Kingdom > England > Greater London > Hounslow
Photos
Traveller (1,889)
Room & Suite (874)
Dining (143)
Pool & Beach (3)
Business Centre & Event Rooms (15)
Amenities (12)
Nearby
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Premier Inn London Heathrow Airport Terminal 5 Hotel
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Nearby RestaurantsSee all 403 restaurants in Hounslow
Carluccio's - London, Heathrow T5
636 reviews
.28 km away
La Belle Epoque
725 reviews
.07 km away
The Gallery at Hilton London Heathrow Airport Terminal 5
110 reviews
.28 km away
Vivre
602 reviews
.02 km away
Nearby AttractionsSee all 53 attractions in Hounslow
London Heathrow Cars
23 reviews
.84 km away
Jump Giants
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1.46 km away
Aspire Lounge and Spa
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.33 km away
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Questions & Answers
Ask a question
1Gardening2
18 September 2018|
AnswerShow all 2 answers
Response from Sofitel-GM-LHR | Property representative |
Thank you for your enquiry. Our hotel contact email address is H6214-GR1 @ sofitel. com (without spaces) to reach the Guest Relations team. You may use an airport trolley to reach the hotel however, you will not be able to... More
0
Votes
Rachel W
12 September 2018|
Answer
Response from Alex C | Reviewed this property |
You need to allow at least an hour to get through customs etc and then 2 hours if you are going internationally again, so you may not get the benefit. If you do have the time, or you onwards flight is within the Uk, you... More
0
Votes
Wanderer274857
7 September 2018|
AnswerShow all 4 answers
Response from Nicole J | Property representative |
The Full English is £19.95 per person if you buy it on the day. They do promotions at the front desk though for it so you can save some money if you book with them the night before :)
0
Votes
Room Tips
"If you need a hotel by the airport look no further"
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"All was good. Maybe more satellite tv programs. WiFi was great and never once caused a problem."
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"Corner suites are large and comfortably appointed."
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"Closer to reception is a much shorter walk."
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