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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
    011 44 20 3856 8707
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    24/12/2017 25/12/2017
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    Traveller (1621)
    Room & Suite (533)
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    Overview
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “vivre restaurant” (280 reviews)
    “superior room” (125 reviews)
    “an early flight” (508 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
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    5.0 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (11,842)
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    2,161 - 2,165 of 11,400 reviews

    Reviewed 18 December 2016 via mobile

    The hotel was very nice. Everything felt premium. Once I checked in, they even called me to ensure everything was perfect. The lounge had great snacks and drinks. The hotel even offered complimentary luggage storage service. The hotel is very convenient if you plan to...More

    2  Thank Crystal P
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear Crystal P, Thank you for taking the time to review the Sofitel London Heathrow following your recent stay with us. I am pleased to read that the service you received from our ambassadors exceeded your expectation. I am glad you enjoyed the time you...More

    Reviewed 17 December 2016

    Stayed for 1 night. Great access from Terminal 5 - just a 5 minute walk. Front desk staff were friendly and professional. Food at the bar - a pasta - was a score, despite my order being late and picky. Room was spacious, crisp and...More

    Review collected in partnership with this hotel
    2  Thank Vikram S
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear Vikram S, Thank you for taking the time to review the Sofitel London Heathrow. It is a pleasure reading such positive comments about our hotel. I am glad you liked the location of the hotel as we are directly connected to Terminal 5 via...More

    Reviewed 17 December 2016

    went their for a big business meeting. everything well organized, huge hotel. very friendly staff, excellent quality of food and drinks in both restaurant and bar. nice coffee shop with decent coffee. recommended.More

    2  Thank stefantrondl
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear Stefantrondl, Thank you for taking the time to review the Sofitel London Heathrow following your recent stay with us. I am pleased to read that you found our ambassadors friendly and enjoyed the food served in our restaurants and bar. I greatly appreciate your...More

    Reviewed 16 December 2016

    Wonderful accommodations right across from Terminal 5. So convenient for overnight flights. I wish all of the services were available to late night travelers! The check in staff was friendly and helpful. Everything you can want is included in the room. However, if you come...More

    Review collected in partnership with Accorhotels.com
    2  Thank Susan K
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear Susan K, Thank you for taking the time to review the Sofitel London Heathrow. I am pleased to read you found our ambassadors friendly and helpful and that you enjoyed the location of the hotel. Indeed we are in an ideal location for over...More

    Reviewed 16 December 2016 via mobile

    Always a peaceful experience whenever I m there,love the hotel,their teams are professional and helpful,seems their leaders are down to watch which is reflected on every aspect of the services given in the hotel I love the room,the bed is amazing,Sofitel signature as usual. I...More

    2  Thank hakimika m
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 19 December 2016

    Dear Hakimika m, Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to read the hotel has lived up to your expectations each time you have stayed with us and you have found your experience...More

    Hilton London Heathrow Airport
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    3.8 km
     
    Hyatt Place London Heathrow Airport
    3,076 reviews
    #2 of 12 hotels in West Drayton
    1.9 km
     
    Hilton London Heathrow Airport Terminal 5
    3,543 reviews
    #2 of 3 hotels in Colnbrook
    1.8 km
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,988 reviews
    #1 of 12 hotels in West Drayton
    1.2 km
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$164 - US$320 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Hounslow
    • #1 Romantic Hotel in Hounslow
    • #1 Luxury Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Travelocity, Booking.com, Expedia, Orbitz, Hotwire, Priceline, Hotels.com, Ctrip TA, getaroom.com, Agoda, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel ,
    • Sofitel London Heathrow Hounslow, Greater London
    Add Photo Photos
    Traveller (1621)
    Room & Suite (533)
    Dining (132)
    Pool & Beach (2)
    Hotel & Grounds (866)
    Bathroom (248)
    Business Centre & Event Rooms (9)
    Nearby
    Hyatt Place London Heathrow Airport
    3,076 reviews
    1.90 km away
     
    Premier Inn London Heathrow Airport Terminal 5 Hotel
    1,988 reviews
    1.15 km away
     
    Hilton London Heathrow Airport Terminal 5
    3,543 reviews
    1.78 km away
     
    Hilton London Heathrow Airport
    4,072 reviews
    3.84 km away
     
    Nearby Restaurants
    La Belle Epoque
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    Vivre
    537 reviews
    .02 km away
    The Gallery at Hilton London Heathrow Airport Terminal 5
    98 reviews
    .28 km away
    Pilots Bar & Kitchen Terminal 5
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    .46 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Alain T
    10 December 2017|
    AnswerShow all 3 answers
    Response from bigglesmom | Reviewed this property |
    There are buses from T5 that go to T2. The hotel should advise the running times but they are plenty. To be safe perhaps order the taxi. Try the internet for the bus timetables. Hope this helps
    1
    Vote
    Louise B
    2 December 2017|
    AnswerShow all 6 answers
    Response from Mike G | Reviewed this property |
    Not sure sorry. I always book direct on the Accor/Sofitel website and as a Platinum member get lounge access anyway and usually I get an upgraded room. Probably best call the hotel to check.
    0
    Votes
    Sally5164
    19 November 2017|
    AnswerShow all 4 answers
    Response from SofitelT5 | Property representative |
    Dear Sally5164 Our hotel is located at Terminal 5 which is easily reachable via the Heathrow Express, the train will stop first at Terminals 2 and 3 before continuing on to Terminal 5. On arrival in the terminal, our hotel... More
    0
    Votes
    Room Tips
    "Tell guests there is complimentary water in the fridge"
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    "All seemed very good."
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    "Big room Comfortable bath room and comfortable bed Clean"
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    "There was no socket by the bed - would have been nice if I could have plugged in my phone next to the bed..."
    Read review
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