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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
    011 44 20 3856 8707
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    28/1/2018 29/1/2018
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    US$248
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    US$248
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    Traveller (1650)
    Room & Suite (543)
    Storyboard
    Overview
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “vivre restaurant” (283 reviews)
    “superior room” (126 reviews)
    “an early flight” (515 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    5.0 Star Hotel
    All hotel details
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (12,030)
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    2,131 - 2,135 of 11,582 reviews

    Reviewed 21 January 2017

    Other than not being allowed to check in early, I was very satisfied with the comfort and convenience of this hotel. A short walk through an attached tunnel after a long overnight flight was pleasant. Maybe better signage would have helped. One sign pointing to...More

    Review collected in partnership with this hotel
    1  Thank Theodore S
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 22 January 2017

    Dear Theodore S, Thank you for providing us with your valued feedback following your recent stay at the Sofitel London Heathrow. I am glad to read that you were satisfied with your bedroom and dinner in our Vivre restaurant and it is wonderful to note...More

    Reviewed 20 January 2017

    Overnight stay here before a flight to the US. Not cheap (we had a Junior Suite) but good size room and well appointed. Very convenient being able to walk through from terminal 5 rather than start getting shuttle buses. Decent breakfast, although wouldn't have paid...More

    2  Thank CheshireNick
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 21 January 2017

    Dear CheshireNick, Thank you for your review of the Sofitel London Heathrow. We are grateful for your observations and feedback as it presents us the chance to act and improve the quality of our service offering. Our location is indeed convenient as we are directly...More

    Reviewed 19 January 2017

    Spent a night here before we flew out to Rio. Check in was quick and we got to our room which was on the first floor and looked into the courtyard. The rooms are spacious and the bed very comfortable with plenty of pillows. There...More

    4  Thank Southendwesthamfan
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 21 January 2017

    Dear Southendwesthamfan, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that you have commended our staff so highly for their excellent service and were particularly pleased with our bedrooms and various...More

    Reviewed 19 January 2017

    Everything about this hotel was just lovely, checkin was fast and friendly, location perfect, the room was exceptionaly clean with lots of extras such as tea & coffee, free wifi, slippers, Espa toiletries, wake up call, iron & ironing board. The bed was so comfortable...More

    Thank Kitty L
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 24 January 2017

    Dear Kitty K, Thank you for taking the time to review our hotel following your recent stay with us. It is such a delight to know that you enjoyed so many aspects of our hotel from the fast and friendly check-in to the Sofitel 'MyBed'...More

    Reviewed 19 January 2017

    Flying from terminal 5 and want a great and peaceful nights sleep? Then look at booking Sofitel! From check in to check out this Hotel is World Class! Javier on reception was wonderful and very professional at my check in. I stayed in Wing 4....More

    2  Thank superskier87
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 21 January 2017

    Dear superskier87, Thank you for such a wonderful review following your recent stay with us. I am delighted to read that you were welcomed by a wonderfully professional check in experience with Javier on the front desk – he will be equally delighted to know...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    Details
    • Price range
    • US$173 - US$337 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Hounslow
    • #1 Romantic Hotel in Hounslow
    • #1 Business Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Orbitz, Priceline, Agoda, Hotwire, getaroom.com, HotelsforEveryone, TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel ,
    • Sofitel London Heathrow Hounslow, Greater London
    Add Photo Photos
    Traveller (1650)
    Room & Suite (543)
    Dining (132)
    Pool & Beach (2)
    Hotel & Grounds (882)
    Bathroom (251)
    Business Centre & Event Rooms (9)
    Nearby
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    Nearby Restaurants
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    Ask a question
    Questions & Answers
    Gill_Iain
    27 December 2017|
    AnswerShow all 6 answers
    Response from SofitelT5 | Property representative |
    Dear Gill_Iain Thank you for choosing to stay at Sofitel London Heathrow for your upcoming stay. Please note that we do not have a swimming pool and the spa is restricted for persons over the age of 18 only. Our Vivre... More
    1
    Vote
    Alain T
    10 December 2017|
    AnswerShow all 3 answers
    Response from bigglesmom | Reviewed this property |
    There are buses from T5 that go to T2. The hotel should advise the running times but they are plenty. To be safe perhaps order the taxi. Try the internet for the bus timetables. Hope this helps
    1
    Vote
    Louise B
    2 December 2017|
    AnswerShow all 6 answers
    Response from Mike G | Reviewed this property |
    Not sure sorry. I always book direct on the Accor/Sofitel website and as a Platinum member get lounge access anyway and usually I get an upgraded room. Probably best call the hotel to check.
    0
    Votes
    Room Tips
    "There is a courtyard- I had a courtyard room and it was lovely and quiet."
    Read review
    "Everything as you would want it."
    Read review
    "I don't think there is a bad room!"
    Read review
    "Ask for external facing room if you want to see the sky"
    Read review
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