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Sofitel London Heathrow

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9,845 Reviews from our TripAdvisor Community

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Showing 9,462: English reviews
canterbury
Reviewed yesterday NEW

We arrived in the early evening and were given a very good room, even though we were only there for a short night, having a an early flight the next morning. We also took advantage of the parking offered in the attached underground parking. We walked into the Terminal Five Concourse and had an excellent supper at Carluccio's. Really a...

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Thank littleacorn101
Great Totham, United Kingdom
Reviewed yesterday NEW

We booked and stayed as part of a hotel with parking package, and selected the Sofitel due to it's easy access directly into Heathrow Terminal 5, in readiness for an early morning flight. Having booked a Family room, we received complimentary access to the lounge, with Drinks and light snacks provided. A very nice touch, which provided a relaxing area...

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Thank Noel T
West Midlands
Reviewed yesterday NEW

A wonderful hotel located within London Heathrow itself. It was just a short walk to the check-in desk, allowing the maximum time to relax before a long flight. The staff were extremely friendly and helpful and I look forward to staying there again later this year.

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Thank 81D_and_Y
Reviewed yesterday NEW

Use it all the time, staff is very attentive. The restaurant gets a bit crowded so i usually upgrade to the business lounge with food, drinks (bfast and dinner) and fast internet included for a small extra charge and skip the restaurant altogether

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Thank Giulio C
Redondo, Portugal
Reviewed yesterday NEW

I enjoyed staying here because of the proximity to the airport. I didn't need to get up too early to go to the airport as the departure was just around the corner. service was excellent and rooms all in excellent condition. I used this gym and was happy that i could go in any time. It was 24 hr thing.

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Thank Marion S
Melbourne, Australia
Reviewed yesterday NEW

Comfortable and quiet. Clean and fresh. Luxurious and convenient. Great club lounge and spa centre. A quick walk to the airport to get something to eat. And you cannot hear any noise from the planes. This hotel is the best idea for catching early morning planes. There's no problem with peak hour traffic from London because you're already there.

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Thank londontrip9
Huntingdon, United Kingdom
Reviewed 2 days ago NEW

We stay here if we have an early morning flight. Its just awalk away from the departures and we are not stressed out by potential hold ups on the M25. It's not cheap but the convenience and the comfort suites us. Hotels further away are cheaper but rely on shuttle buses or taxis and early morning we choose to keep...

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Thank Linandgeorge
Kent, United Kingdom
Reviewed 2 days ago NEW

I loved it I can't tell you how much I love this place the food was good not cheap but good, the room was fantastic and amazing, the staff went out of the way and was fantastic the car parks at the hotel and just a lift away from the room it's just the best and you should have a...

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Thank Paul F
Bellevue
Reviewed 2 days ago NEW

Other than not being allowed to check in early, I was very satisfied with the comfort and convenience of this hotel. A short walk through an attached tunnel after a long overnight flight was pleasant. Maybe better signage would have helped. One sign pointing to an elevator. If you aren't looking for it, you will walk right past. Once on...

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1Thank Theodore S
Wilmslow, United Kingdom
Reviewed 2 days ago NEW

Overnight stay here before a flight to the US. Not cheap (we had a Junior Suite) but good size room and well appointed. Very convenient being able to walk through from terminal 5 rather than start getting shuttle buses. Decent breakfast, although wouldn't have paid £19.95 each for it if it wasn't included in our room rate. All staff friendly...

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2Thank CheshireNick
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear CheshireNick, Thank you for your review of the Sofitel London Heathrow. We are grateful for your observations and feedback as it presents us the chance to act and improve the quality of our service offering. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering easy access to all the...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €153 - €297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
111 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in several rooms over the years and all have been ok.”
 of 5 bubbles Linandgeorge, 20 Jan 2017 | Read review
“bring adapters if you have more than one device, only a single 110/standard outlet, the rest were the European style.”
 of 5 bubbles theodores313, 20 Jan 2017 | Read review
“I don't think this Hotel do bad rooms!”
 of 5 bubbles superskier87, 18 Jan 2017 | Read review
“My favorite hotel for the inevitable stay at Heathrow. Whenever it is required, this is my automatic choice. Great beds! Cozy room. Very clubby. ”
 of 5 bubbles W9311JHstevel, 18 Jan 2017 | Read review
“None to offer at this point. I have stayed here multiple times and this trip was disappointing for the value of the room and dinner. ”
 of 5 bubbles dalandj, 17 Jan 2017 | Read review
5 of 5
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