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Sofitel London Heathrow

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9,510 Reviews from our TripAdvisor Community

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Showing 9,132: English reviews
England, United Kingdom
2 reviews
Reviewed yesterday NEW

Visited the Hotel spa for a Half Day Spa Treat for myself and my other half. Had a fantastic 25 minute massage and the relaxation and all of the spa facilities were of the high quality you'd expect from a Sofitel Hotel. Our near perfect trip to the spa was unfortunately ruined by 2 things that happened at the very... More 

Helpful?
Thank KG2087
Chester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Accessible, comfortable place to stay within walking distance of Terminal 5. Affordable when avios points are used. Quiet with no noise from the airport, and an excellent breakfast. Friendly, efficient staff.

Review collected in partnership with this hotel

Helpful?
Thank DavisXyz
Driftwood, Texas
2 reviews
Reviewed yesterday NEW

The hotel was convenient to Heathrow Airport and the staff very helpful. They made a suggestion on a local Indian restaurant nearby which was spectacular. Also their gym facility was perfect for a quick work-out. Plenty free weights and machines.

Helpful?
Thank Aber028
Miami, Florida
1 review
Reviewed yesterday NEW

Perfect hotel to avoid traffic and delays getting to airport. You can use this hotel the night before you are flight, if connecting to other cities on next day flights or even if you want to stay at a modern hotel away from the city. Very conveniently located, have access to the airport, underground, and so on.

Review collected in partnership with this hotel

Helpful?
Thank 271luis
Blackpool, United Kingdom
Level Contributor
199 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed yesterday NEW via mobile

Gave this hotel a fabulous write up in March 2015 and I'm sure it's still very good, but I cancelled my reservation due to the inflexible attitude of the management. We had booked a club room for £305 for one night. Prior to arrival, I emailed the hotel to ask if they served sparkling wine in the club lounge. This... More 

Helpful?
Thank Tim G
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 days ago NEW

Needed a nice place before heading out of the country. Good for weary traveler. Nicely Convenient. Nice restaurant. Nice gift shop. Nice people. Nice location. Nice wake up call Nice clean room. Nice shower. Nice bed. Nice tv.

Review collected in partnership with this hotel

Helpful?
2 Thank 34garyv
San Diego
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 days ago NEW via mobile

The hotel was wonderfully convenient and comfortable - and even though we were happy with our discounted rate, it was still a bit of a splurge for us. The afternoon tea was delicious and affordable. Lots of cozy spaces and no rush at all. The sandwiches were delicious and the whole tea overall was a wonderful treat. Great first night... More 

Helpful?
1 Thank Mobile_Mirandas
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mobile_Mirandas, Thank you for taking the time to review our hotel following your recent stay with us. Such wonderful comments are a pleasure to read, I am delighted that you found all our facilities to be wonderfully convenient and comfortable. I am glad that you found your afternoon tea to be delicious and your experience was wonderful. I’m also... More 

Huntingdon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 days ago NEW

Was probably one of the best stays ever, friendly and professional staff, clean and safe environment. would recommend this hotel to everyone that need to travel earlier from T5, will stay here again...

Review collected in partnership with this hotel

Helpful?
1 Thank 922joela
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear 922joela, Thank you for sharing your comments on Trip Advisor following your stay. I am thrilled to learn that you found your stay to be one of the best stays ever. It is also good to know that our ambassadors provided you an efficient service. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5... More 

Grand Cayman
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

Excellent one night stay at the Sofitel. Lovely big clean rooms. Second to none. Great before a long haul flight. Breakfast is excellent too. Check in staff very pleasant. Best for T5 flights. Connects well with Avis car hire at T5 too.

Helpful?
1 Thank Jonathan C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear by Jonathan C, Thank you for taking the time to share your comments with the Trip Advisor community. I am very pleased to read that your stay at the Sofitel London Heathrow exceeded your expectations and you found your room to be lovely and our breakfast to be excellent. I am thrilled to learn that our ambassadors provided excellent... More 

London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 days ago NEW

Use this big modern hotel particularly for overnight stay before flying and parking the car while away. Excellent interior ambiance, comfortable and attractive rooms and very good restaurant service. Immediately adjacent to Terminal 5. Last time flew from Terminal 3 but stayed here. Be aware though that having the hotel organise a car to go from 5 to 3 is... More 

Helpful?
1 Thank Jon_Whycer
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Jon_Whycer, Thank you for taking the time to review our hotel following your recent stay stay with us. It is wonderful to read that you found our facilities to be excellent, comfortable and our rooms to be attractive. It is also good to know that you experienced a good restaurant service. Our location is indeed convenient as we are... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €148 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, Greater London
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
105 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High is our choice with runway view.”
 of 5 bubbles 123totsaround69, 30 Nov 2016 | Read review
“As for one near the lifts as it can be a long walk along the corridors.”
 of 5 bubbles CelebrityFan, 30 Nov 2016 | Read review
“Contact the hotel directly you could get a better rate.”
 of 5 bubbles Meeshybb, 30 Nov 2016 | Read review
“I went for a mid-standard room and it was large and well laid out. A suite isn't necessary.”
 of 5 bubbles veryhardtoplease, 29 Nov 2016 | Read review
“None excellent room ”
 of 5 bubbles s_r_cook, 29 Nov 2016 | Read review
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