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The Continental Hotel

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The Continental Hotel
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36 Reviews from our TripAdvisor Community

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Showing 33: English reviews
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Reviewed 5 days ago NEW

My boyfriend and I stayed for a weekend just after Christmas as we were down to see the family and it was a really nice place to stay. Very clean and comfortable and I'd definitely stay again next time. Mariola in the restaurant was an absolute star!

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Thank Gregory A
Nottingham, United Kingdom
Reviewed 1 week ago via mobile

Had booked a deluxe twin room but upon arrival was given a tiny room on the 3rd floor with mould all around the wondow and stains everywhere.. After complaining was given the actual room we was suppose to have in the first place which was excellent and what we paid good money for, not to be put in a mouldy...

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Thank dan o
Bangor, United Kingdom
Reviewed 1 week ago

Stayed at this hotel for the Six Nations match at Twickenham, close to the stadium and to the underground so getting around was easy. It was by far the cheapest at the time of booking but it didn't disappoint. Very welcoming staff, ideal rooms for a weekend break and even a pool to chill out in. Lovely breakfast to start...

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Thank Richard J
Reviewed 1 week ago via mobile

I booked this hotel as it looked quite nice on the website, seemed a decent price for what we were getting and also because it had a "spa". Our executive double room was an ever age hotel room size and the toilet seat was broken. Our king size bed was made from two singles pushed together. The spa is certainly...

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Thank Kat E
Barnsley, United Kingdom
Reviewed 2 weeks ago

Booked this hotel based on the location in Hounslow as we were going to the six nations game, on match days you can get a free shuttle bus if you walk 10 mins down the road to the bus depot same for the return journey. The hotel at £125 was a little overpriced for what it was but its par...

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Thank duchessdovecote
Brussels, Belgium
Reviewed 3 weeks ago

We were on a business trip. We booked three rooms. When we arrived, we noticed that two rooms had no heating functionning. One could get a small electric heater but it could not make the room warm enough. No hot water neither. The thirrd room had no closet where you can hang a suit or a coat. No sound insulation...

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Thank Dominique H
Birmingham, United Kingdom
Reviewed 19 January 2017

Had booked for birthday weekend with partner. Had a warm welcome by receptionist. Was disappointed with the room as it had mould on the window,there was hair in the shower,light fitting was not working. Ceiling was leaking and the pool was out of order. It spoilt our weekend would not stay here again. Did leave a complaint but management never...

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Thank F B
Cornwall, United Kingdom
Reviewed 18 January 2017 via mobile

Can't complain only paid £55 for room. Nice comfy room and bed . Bathroom ok , Water could have been warmer. But on certain websites it says parking is included ( it's not ) they ask for £15 which is a bit steep ! Staff nice and pleasant If you arrive after 6.30 in the evening and you don't mind...

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Thank Harveymoon70
Cork, Ireland
Reviewed 17 January 2017 via mobile

I booked a room at this hotel Last October for a weekend away at the end of April. I was recently told that my confirmed booking had been cancelled by the hotel with no reason given. Due to the popularity of the weekend concerned, I can only believe that they cancelled my booking as they were able to get a...

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1Thank JPB1967
London, United Kingdom
Reviewed 13 January 2017

I received a warm welcome at reception on check-in and throughout my stay whilst passing. I had read some reviews about the lack of hot water but this must have been fixed as I had several hot showers throughout my stay. I stayed in a superior room which was more than adequate for the two of us. A great base!

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Thank LukaDean

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about The Continental Hotel

Address: 29-31 Lampton Road, Hounslow TW3 1JA, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €79 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Continental Hotel 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
The Continental Hotel Hounslow, Greater London
Hotel Style:
#4 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from The Continental Hotel staff and other travellers.
6 questions
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London, United Kingdom

When we checked in we entered our first room which smelt horrific due to the toilet blocked and smelling of sewer ..The water inside the toilet was brown.. We spoke to the daytime receptionist which kindly moved us to another room available and apologised saying that rooms toilet cluggs up.

I was told the facilities will still be available later after I checked in, I called later from my room then they said tomorrow then when I asked the next day they said it's only available for men literally annoyed I travelled 2hrs for the facilities and couldn't do nothing but gym.. I loved the steak before when I visited here then my chips this time wasn't cooked properly. On the last night in the hotel we still wanted to try something other than that dish then they told me I have to eat elsewhere because they were having a Xmas party. You pay to stay and have continental experience then they treated us like the Xmas guests were the only thing that mattered which was appalling... Then I spilt Cola on my sheets and asked a woman named Lee at reception before I headed out to send housekeeping to change the sheets ( this was discussed at 2pm).. I came back ( at 5pm and they left the sheets on my bed as if I was to do it myself because the house keepers shift was finished I had to ask the next receptionists at around 7 to send someone up in which she did, now this male housekeeper cleaned our room and insisted to move our dishes just to leave it infront our room door till the next morning.. I asked to speak to a manager and everyone's telling me the manager is away till after New Years . It's just one head receptionist called Janet in charge.. That's probably why they offered horrible customer service .. What manager travels on the busiest time of the year... Absolute joke and this was my best hotel..

over a year ago
Plymouth, United Kingdom
over a year ago

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Questions? Get answers from The Continental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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