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Renaissance London Heathrow Hotel

Expedia.comUS$109*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance London Heathrow Hotel
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1,661 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance London Heathrow Hotel
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Showing 1,587: English reviews
Reviewed 11 August 2016

We had to stay at the Renaissance because of a flight delay issue yesterday. We had the chance to eat at the Renaissance restaurant and it was very very kind, Teo at the restaurant was genious and very professional for the clients, a solid pro as we say in France ! Bravo ! kind regards, Frederic

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Helpful?
2Thank Frederic M
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Fredric M, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us I really appreciate your feedback about the team and the hotel. We look forward to seeing you again soon! Yours sincerely, Stephen & The Team Stephen Clayton |...

Northamtonshire
Reviewed 11 August 2016

We were flying from Heathrow for a holiday in Europe and feared the motorway traffic if travelling on the morning of departure and the costs of parking in Heathrow's carparks. The Renaissance solved both problems for us as we travelled down the day before, had a good nights sleep and left the car with them while we were away (yes,...

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Helpful?
1Thank EnglishMohican
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear EnglishMohican, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us I really appreciate your feedback about the team and the hotel. Please accept my apologies for the speed of service at the front desk. You will be pleased to...

Gainesville, Florida
Reviewed 11 August 2016

We were "assigned" to this hotel by an airline after a flight delay. The room was large, very clean, and in excellent condition, which isn't always the case for high-volume airport hotels like this. The hotel staff was friendly and attentive. We ate at the buffet for dinner and breakfast, and both were very good. We rode the public shuttle...

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Helpful?
1Thank Skylark73
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Skylark73, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us I really appreciate your feedback about the team and the hotel. We look forward to seeing you again soon! Yours sincerely, Stephen & The Team Stephen Clayton | General...

Philadelphia, Pennsylvania
Reviewed 11 August 2016

I was so impressed with this property. Unlike its Marriott relative at Gatwick, this hotel is very clean, comfortable, and prepared for travelers. From the well stocked store to the pleasant cafe with outdoor seating (that sells beer!), the hotel exceeded expectations. Comfortable beds, deep bathtub, fluffy huge towels, plenty of plugs, a safe, etc: all details were thought out...

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Helpful?
1Thank amystorn
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear amystorn, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us I really appreciate your feedback about the team and the hotel. Please note for future reference that there are local free public bus services which go to the airport...

London, United Kingdom
Reviewed 11 August 2016

I stay at the renaissance on a weekly basis and I have to say that I always find the front of house staff friendly, warm and welcoming - even going the extra mile to celebrate my birthday the other day. Service is always consistently good and the rooms are clean and nicely furnished.

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Helpful?
1Thank mathewgarner
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear mathwgarner, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us I really appreciate your feedback about the team and the hotel. We look forward to seeing you again soon! Yours sincerely, Stephen & The Team Stephen Clayton | General...

Reviewed 11 August 2016 via mobile

Had an amazing stay and the staff were very helpful. Great room. Great view of the runway and great food. Special mention to a little old lady named Florie!! She made our last breakfast before flying out amazing! Top notch service and extremely happy. Won't be forgetting her.

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Helpful?
Thank Tipene T
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Tipene T, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay with us I really appreciate your feedback about the team and the hotel. We look forward to seeing you again soon! Yours sincerely, Stephen & The Team Stephen Clayton |...

Durham, North Carolina
Reviewed 10 August 2016

I am a big fan of the Renaissance brand. However, this one falls short of the quality and excellence in service we are accustomed to. We stayed in this hotel one night as we had a 12 hour layover in London. Arrival: I was met at the counter by a gentleman with silver hair and appeared very disgruntled. I politely...

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Helpful?
2Thank VP1978
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear VP1978, First and foremost please accept my sincere apologies for the poor service that you experienced during your short stay with us. This is certainly not the service we aim to deliver and you indeed expect to receive and I would like to thank you for bringing this to our attention so that we can ensure that we can...

Leicester, United Kingdom
Reviewed 10 August 2016

I stay here most weeks and know it's easy to get complacent about wash becomes a midweek home and workplace. I don't know all the staff names but the guys in the exec lounge (Ionea and Edna in the evening (amongst others) and the early morning team make all welcome; Mohamed and his concierge colleagues go out of the way...

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Helpful?
1Thank Keith C
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Keith C, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay and I really appreciate your feedback about the team. I know they will be over the moon when they read your review! The team and I look forward to seeing...

Reviewed 10 August 2016

Immaculately clean hotel, cafe small but adequate. The most comfortable bed and pillows I have ever slept on. Gym could be bigger as lots of people using it at 7:30am. Reception staff could be a little more enthusiastic but full marks for the concierge 'Kenny'. He was so friendly and could not do enough to help and is a credit...

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Helpful?
Thank Dianne M
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Dianne M, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay and I really appreciate your constructive feedback about the team and the Wi-Fi. Please accept my apologies for any inconvenience caused to you. Please note for future reference that we...

Stockholm, Sweden
Reviewed 10 August 2016 via mobile

Let's get the bad stuff out of the way first. Messed up on bill: charged for a room that was prepaid; double charged service at restaurant; itemisation not transparent; had dirty plates in clean pile at breakfast. But. Staff really want to do well. Are very courteous and friendly. And quite efficient. Rooms are spacious and beds/linen are comfortable. Noise...

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Helpful?
Thank M1adison
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear M1adison, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. Please accept my apologies for the problems you experienced with your bill. I do hope these were rectified for you and if I can be of any assistance please do not hesitate to contact me at stephen.clayton@renaissanceheathrow.co.uk...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. We look forward to welcoming you to the Renaissance London Heathrow Hotel. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €87 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Renaissance London Heathrow Hotel Hounslow, Greater London
Hotel Style:
#2 Luxury Hotel in Hounslow
#2 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
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Questions? Get answers from Renaissance London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view is the runway and watching all the planes from all over the world.”
aaabbmf, 24 May 2017 | Read review
“all rooms are great and quiet considering that the property is next to the airport.”
380gregp, 24 May 2017 | Read review
“Facing runway - great views”
1blokeCA, 23 May 2017 | Read review
“I stayed on the runway side and never heard a take off nor landing! Triple pane glasses, I am told.”
ChrisYHZ, 23 May 2017 | Read review
“All rooms are good value, but It is worth paying a few dollars more to have a runway view.”
651eileenr, 20 May 2017 | Read review
5 of 5
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US$109* /night
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Prices are for 1 room, 2 adults
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