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Renaissance London Heathrow Hotel

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1,449 Reviews from our TripAdvisor Community

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Showing 1,382: English reviews
Cardiff, United Kingdom
Reviewed 23 July 2016

After British Airways tried really hard to screw up our holiday, the pain and suffering was relieved by getting back to our hotel and being treated like honoured guests by the Exec Lounge staff... Praian is a charming fellow who looked after us and provided great service, a beacon of customer service hope amongst a desolate British Airways pit of...

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Helpful?
Thank FCSimmo
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear FCSimmo, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay with us and we really appreciate your feedback about the team and the hotel. I do hope you managed to enjoy your holiday following the delay! We look forward to welcoming you back to the hotel...

Lakeland, Florida
Reviewed 23 July 2016 via mobile

This a good hotel for an overnight hotel. It is close to the airport. Taxis are very expensive. So this location is far away from down town. It cost about £15 from the hotel to the airport. Clean place, nice associates ok breakfast. If you are planing to pay your taxi w credit card you pay at the counter in...

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Thank Gooki
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Gooki, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay with us and we really appreciate your feedback about the team and the hotel. Please note for future stays that there are free local public bus services which operate and offer a more cost effective option....

Devonport, Australia
Reviewed 23 July 2016

In the past week we made the long trek from our home in Tasmania to visit our family in the UK. We were traveling all up, for over 30 hours, so it was a delight, on arrival in London, to be able to spend a night in such a nice hotel, before moving on. Our rooms were clean & comfortable...

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Helpful?
1Thank Bronwyn D
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Bronwyn D, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us and we really appreciate your kind feedback about the team and the hotel. We look forward to welcoming you back to the hotel in the near future. Yours sincerely, Stephen & The Team...

Auckland Central, New Zealand
Reviewed 23 July 2016 via mobile

We had an early flight so chose this hotel with the added (supposed) bonus of upgrading to a runway view room - I know - we are spotter nerds. The view as shown below despite the extra price paid was not of the runway - there was a flash of aircraft tail through a gap but hardly runway view as...

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Helpful?
Thank nzflyboy
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear nzflyboy, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. Please accept my apologies for the disappointment you experienced with the runway view room. As I can see from your picture you do have a view of the runway, however, it is a side view. As TripAdvisor is anonymous may I please...

Eastbourne, United Kingdom
Reviewed 23 July 2016

Stayed in this hotel prior to an early morning flight and had a really comfortable stay. The room and bed were ideal and I have to make special mention of the outstanding staff that were working in the concierge lounge in the afternoon and evening. They made our stay memorable and were ideal for working in this environment. If there...

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Helpful?
Thank D0dge51
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear D0dge51, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m delighted you enjoyed your stay with us and we really appreciate your kind feedback about the team and the hotel. We look forward to welcoming you back to the hotel in the near future. Yours sincerely, Stephen & The Team Stephen...

Sydney, Australia
Reviewed 22 July 2016

if all you need is a onvenient, clean modern hotel close to Heathrow then this will fit the bill very well, but dont expect good service in anything. Check in took half r an hour at 9.00pm and was told by the porter that this was not bad, compared with other times of the day when the queue was out...

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Helpful?
2Thank Maria S
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Maria S, Thank you for taking the time to review our hotel following your recent stay. Please accept my apologies for the problems you encountered on arrival and in our restaurant and bar. The service you experienced was totally unacceptable and not the usual high standard that the team deliver. Please may I request that you contact me at...

Boston, Massachusetts, United States
Reviewed 22 July 2016

My friend stayed at this hotel. The rooms were typical of a european hotel. nice, clean - not very spacious but again typical. The room was very quiet to the outside, but the interior walls were a bit thin - I could hear someone texting next door to me. The best part for us was that we are airplane spotters....

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Helpful?
Thank mam361
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear mam361, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay with us and we really appreciate your feedback about the team and the hotel. Please accept my apologies for the sound proofing issue. May I ask that you contact me at stephen.clayton@renaissanceheathrow.co.uk (as TripAdvisor is anonymous)...

Anchorage, Alaska
Reviewed 22 July 2016

The hotel re-opened in February 2016 after an extensive refurbishment and it shows. The entrance is flanked by a gift shop on the left and a Starbucks on the right. The reception is straight ahead and the restaurant and bar are to the right. The elevators (lifts) are near the gift shop and are operated with the room key card....

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1Thank Maurice R
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Maurice R, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay with us and we really appreciate your feedback about the team and the hotel. May I suggest that if you stay with us again in the future then the Market Garden Restaurant may offer a...

DuBois
Reviewed 21 July 2016

I spent the week traveling the uk for work and stayed at the Renaissance the night before my flight home in the morning. The service was so bad...had to wait in long line for check in, the printer wasn't working for my recept, there were kids everywhere, the rate they charged me was higher than my reserved amount, I tried...

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2Thank memert
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear memert, Thank you for taking the time to review our hotel following your recent stay. Please accept my apologies for the problems you encountered on arrival and in our bar. The service you experienced was not the usual high standard that the team deliver. Please may I request that you contact me at stephen.clayton@renaissanceheathrow.co.uk (as TripAdvisor is anonymous) with...

Hyde
Reviewed 21 July 2016

We originally paid to stay in the Executive Runway rooms for 2 nights, we booked through a third party and had 2 rooms. When we arrived we were given 2 rooms on the second floor and not the third floor which we thought we had booked. There was no availability on the Saturday night on the third floor so had...

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1Thank countyfanHyde
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear countyfanHyde, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. I’m pleased you enjoyed your stay with us and we really appreciate your feedback about the team and the hotel. Please accept my apologies for the location of the rooms on the first night of your stay, I’m pleased we were able...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €85 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Marriott and Travelocity so you can book your Renaissance London Heathrow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Renaissance London Heathrow Hotel Hounslow, Greater London
Hotel Style:
#2 Spa Hotel in Hounslow
#2 Luxury Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
81 questions
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Questions? Get answers from Renaissance London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Runway facing rooms should be nice”
 of 5 bubbles gpndc, 21 Mar 2017 | Read review
“If you like looking at aircraft ask for runway facing room. The rooms are well sound proofed, but if you're a light sleeper not good.”
 of 5 bubbles stushirls, 20 Mar 2017 | Read review
“The room was booked by a travel agent and was quiet and comfortable”
 of 5 bubbles rssokhi, 19 Mar 2017 | Read review
“Rooms are to Marriott standards”
 of 5 bubbles PajaritoLondon, 18 Mar 2017 | Read review
“Standard room as compared to the top hotels in area, much better than the cheaper ones ( I have stayed in all over the years)”
 of 5 bubbles 118andyp, 17 Mar 2017 | Read review
5 of 5