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Hilton London Heathrow Airport

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3,336 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Heathrow Airport
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Showing 3,144: English reviews
Kentucky
Level Contributor
159 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 6 August 2015

We stayed here one night for a long 22 hour layover. We had a junior suite. It was pretty spacious for European standards and very clean .Breakfast was included and was really nice. Our suitcase was missing so it kind of put a damper on our spirits. The Concierge ,Jelena was very helpful. The hotel is very nice for an... More 

Helpful?
Thank SheilaKentucky
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear SheilaKentucky Thank you for your very kind review and high scores following your recent stay at the Hilton London Heathrow Airport Hotel. I was delighted to read you comments with regards to the hotel, the food and in particular Jelena our Concierge. I shall ensure that your kind comments are passed on to Jelena and that her service is... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2015 via mobile

Was difficult to find from Terminal 4 but follow sign for Hotels. Covered overhead walkway for 5 minute walk. This is a great hotel to meet clients. The concierge upgraded me to Hilton Honors floor and Executive club. Very quiet rooms but refurbished and spotless. BATHROOM top rate and beds soft with bathrobes a nice touch. Stayed at Hilton properties... More 

Helpful?
Thank Andre S
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Andre S Thank you for your very kind review following your recent stay. I was delighted to read your comments particularly with regards to the staff and I will ensure that your feedback is passed on to them. I hope that we have the pleasure of welcoming you back again soon. Kind regards Jurgen Sutherland General Manager More 

London, United Kingdom
1 review
Reviewed 6 August 2015

While our stay was lovely, I was shocked at the cost for one night's stay. When we stayed on July 19 the cost was 64 Pounds, on August 1 the room charge was 202 Pounds. I was invited to upgrade to a king bed for 23 Pounds, but the upcharge from one night to the next was unfounded.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kimann S
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Kimann S Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the high scores given. Thank you so much. I have noted your comments regarding the rate and I am sorry for the disappointment this caused you. Our rates are determined by the hotel's occupancy levels and we do strive to keep in... More 

Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 August 2015

After a short-notice tube strike forced me out of London and closer to Heathrow, I again stayed at the Terminal 4 Hilton. After a thoroughly enjoyable stay, I wondered why I did not make that my plan all along. The location is perfect for anyone traveling through Heathrow, since it is only a 5 minute walk (under a covered walkway),... More 

Helpful?
Thank Alan S
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Alan S Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager More 

Boscastle, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 5 August 2015

We stayed here for an overnight in late May, flying out of Terminal 2 early the next morning. The hotel is connected to terminal 4 by an enclosed walkway. It is always a very busy hotel but, the staff in reception are courteous and friendly, as well as in the breakfast room, the concierge and the Executive Lounge. We were... More 

Helpful?
Thank KP_KK_BKK
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear KP_KK_BKK Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments particularly with regards to the staff. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager More 

1 review
Reviewed 5 August 2015

My plane got 6 hours delayed and I was checked in at 4am. In the morning there are construction work right above my room and the noise is really loud I have no sleep at all. It was just a horrible day for me. Anyway, I've complained and the guy responded fine. I really hope that they should informed me... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 453felixt
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear 453felixt Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport. I have noted your comments with regards to the disturbance caused by the refurbishment which is currently taking place and I would like to sincerely apologise for this. I understand that my Front office Supervisor spoke with... More 

Sydney
Level Contributor
125 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 August 2015 via mobile

Plush and industrial looking. ...This hilton is perfect for a stopover. Very easy to get to from the terminal. Well signposted. The staff were lovely. It was easy to locate and a bit of a lifesaver. Good bar downstairs if a little pricey. Pool good if with kids. Not big but enough to entertain them.

Helpful?
Thank Brannigans
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Brannigans Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager More 

1 review
Reviewed 4 August 2015

Check-in was quick, check out was even quicker. Room was clean and smelled fresh. Necessary toiletries were provided. The bed and pillows were comfortable and well dressed; I say this because most of my hotel stays have me swearing to travel with a pillow of my own everywhere I go, just in case. Complimentary WiFi was available for everyone and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank zoem150
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear zoem150 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. I am sorry that you found the mini bar to be expensive. We do strive to keep our prices in line with other hotels of a similar standard around the... More 

Montrose, United Kingdom
Level Contributor
334 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 3 August 2015

This is very convenient hotel for all of the terminals at Heathrow. It takes about 35 to 40 minutes on the Hoppa Bus from Terminal 5 for example. Even with it being so close to the runway, the room was very quiet. The restaurant and bar are good and reasonably priced as well.

Helpful?
Thank Brian M
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Brian M Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager More 

Brackley, United Kingdom
2 reviews
Reviewed 3 August 2015

We arrived at the hotel to be greated by very helpful and friendly reception staff, We then made our way to our room we had booked in to an executive suite,on opening the room was supberb clean bright and airy the bathroom was also excellent,the little finishing touches of wine and nibbles in the room were an added treat.we ate... More 

Helpful?
Thank Fiona P
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Fiona P I was delighted to read your feedback and see your high scores following your recent stay with us. Thank you so much. It is always a pleasure to read such positive comments and I am so pleased that you would consider staying with us again. We very much look forward to welcoming you back. Kind regards Jurgen... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €105 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Priceline, HotelTravel.com, Cancelon, Orbitz, Booking.com, Hotels.com and Travelocity so you can book your Hilton London Heathrow Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hilton London Heathrow Airport Hounslow, Greater London
Hotel Style:
#1 Green Hotel in Hounslow
#6 Business Hotel in Hounslow
#6 Luxury Hotel in Hounslow
#6 Family Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
47 questions
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Ipswich, United Kingdom

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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Water pressure on top floor (5th) is weak. Lower floors is OK”
 of 5 bubbles njgoodman, 30 Nov 2016 | Read review
“I am not sure if it makes a difference, after all you are in airport hotel not much of a view”
 of 5 bubbles Anat100, 24 Nov 2016 | Read review
“rooms are quiet”
 of 5 bubbles ItaliansinCalifornia, 22 Nov 2016 | Read review
“all the rooms have been renovated and are very similar to each other. the walk from T4 is about 400yds”
 of 5 bubbles simoneltraveler, 20 Nov 2016 | Read review
“if you get a room on the atrium side, there is a barrier so no one will see you.”
 of 5 bubbles steffangel32, 14 Nov 2016 | Read review
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