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Hilton London Heathrow Airport

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Hilton London Heathrow Airport
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3,534 Reviews from our TripAdvisor Community

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Showing 3,332: English reviews
Dallas, Texas
Reviewed 19 October 2015

We stayed at the Hilton for one night and caught a flight the next morning. We arrived at Terminal 4, and waited for the bus which we assumed would be a hotel shuttle. It is in fact a public transit bus which comes every 40 minutes or more and costs 5 pounds. Since we hadn't changed any money ( we...

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Helpful?
1Thank Sandra P
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Sandra P Thank you for your review following your recent stay with us. I was delighted to read that you enjoyed your experience at the hotel and that my team looked after you well however I am sorry that you found the location to be disappointing and did not meet your requirements on this occasion. If you do decide...

Devon UK
Reviewed 18 October 2015

Have stayed here a few times in the past and it has always been great. Stayed for one night before our flight out. Booked an executive room, as we usually do, and room was ready at check-in as confirmed via the Hiltonhonors app. Used the executive lounge for drinks and snacks, (great to see that the alchol is still complimentary...

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3Thank Howie69
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Howie69 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

Nowhere
Reviewed 18 October 2015 via mobile

Nothing wrong with standard issue... It's reliable, efficient, and comfortable. Which is nice when you've been traveling hard. The drag about this place is the tunnel from terminal 4... Which is long... And the trip to terminals 2-3 may take 30 min or longer with all the walking and train travel. It's a great place to crash before or after...

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Thank PhillipABukowski
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear PhillipABukowski Thank you for your review following your recent stay with us and I am delighted to see from your comments and high scores that overall you had a good experience. I am sorry that our location caused some disappointment however I can advise that we do provide a buggy service for our guests from Terminal 4 through the...

Edinburgh, United Kingdom
Reviewed 18 October 2015

I am really giving the hotel an excellent rating because of the service and a young lady named Alexandra. When we first checked in we had booked a junior suite and after checking found out the air-conditioning was inoperative. Alexandra then went to work after finding that the air-conditioning could not be fixed and provided us with a number of...

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1Thank Steve K
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Steve K Thank you for your review following your recent stay with us. I was absolutely delighted to read that Alessandra looked after you so well and resolved the issue that you had with your room. I am very proud of my staff here at Heathrow and it is always a pleasure to read such positive feedback concerning a...

Derby, United Kingdom
Reviewed 18 October 2015

I spent 3 nights in the Hilton and it was wonderful; the rooms, staff, facilities, modernism and distance to Heathrow T4 and the underground are all very short. The food was good, but only good. And considering the price at the restaurants... £17 for a chicken cesar salad? I hope that money is going to the chicken's wife and kids....

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Thank Phil G
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Phil G Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to read that you had a good experience and that you enjoyed your stay with us. Thank you for your kind comments and high scores. I hope that we have the pleasure of welcoming you back soon. Kindest regards, Jurgen Sutherland, General Manager

Birmingham
Reviewed 18 October 2015

We enjoyed our stay at this Hilton near Heathrow. The rooms were quiet and the executive lounge was well stocked. They had perfectly cooked soft boiled eggs. We asked for a brochure for our scrapbook but said they didn't have one. When we arrived back home there was a brochure in the mail. We appreciated the trouble to mail us...

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Thank Somerleyton
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Somerleyton Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. I am sorry that you had a few issues during your stay however I am delighted that these were resolved to your satisfaction and that you would return to stay...

Isle of Man
Reviewed 18 October 2015

This Hilton has a prime selling point of being connected to Terminal Four. As others have said through a long tube corridor, and had I not been leaving early from T4 I would not recommend. On the face this Hilton is a smart hotel - modern looking with efficient reception, and open welcoming atrium - with the usual overpriced airport...

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2Thank ManxQueenies
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear ManxQueenies Thank you for your review following your recent stay with us and I am sorry to read that we did not meet your expectations. I would like to apologise for the disappointment you experienced with the room that was allocated to you. We do have a rolling refurbishment in place however I am sorry that it would appear...

San Francisco, California
Reviewed 17 October 2015

This is my fourth stay at the Hilton Term 4 at LHR (Heathrow). What make s this property especially stand out is the front desk reception staffing. The entire property is well-managed and the talent is evident in having chosen the finest. Rooms have recently been refurbished and show nicely. Expect wonderful comfort but know that the rooms are small...

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Thank IFLYMAUI
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear IFLYMAUI Thank you for your very kind review following your recent stay with us. I am delighted that you had an enjoyable experience and that you found the staff to be stunning. It is always a pleasure to read such glowing comments regarding my team here at Heathrow as I am extremely proud of them and I will ensure...

Shrewsbury, United Kingdom
Reviewed 17 October 2015

Speedy check in - our room was a little on the small side but perfectly adequate. Car parking on site so very handy. We had a pretty basic one course meal with drinks in the evening which added nearly £50 to our bill so we decided to breakfast at Terminal 4 to avoid paying £25 for two breakfasts. About a...

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Thank Gill P
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Gill P Thank you for your very kind review following your recent stay with us. I am delighted that overall you had an enjoyable experience. I have noted your comments regarding the prices of food in the hotel and I would like to apologise for the disappointment this would have caused you. We do strive to keep our prices...

Telford, United Kingdom
Reviewed 17 October 2015

I have been to many hotels over the years including airport hotels and whilst this hotel is very functional its not what I might call luxury hotel. The staff were friendly and helpful given we travelling with a young child, there was a choice of restaurants and the room was very clean and functional. Nothing exceptional and most certainly not...

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Helpful?
Thank Dorisfone
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Dorisfone Thank you so very much for taking a moment to share your experience. It is clear by the scores given and your comments that we did not reach your expectations in all areas and I would like to therefore offer my sincerest of apologies. Your survey has been viewed by the senior management team and we shall certainly...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only Heathrow Airport hotel with direct access to Terminal 4 via a covered walkway. For connections to and from Terminal 5 the hotel recommends guests use the Hotel Hoppa service for a small charge. Guests can also take the Heathrow Connect free tain service to all of the terminals at Heathrow. The Hilton London Heathrow Airport hotel is 20 minutes by train from central London. Dine in style at a choice of 3 restaurants, relax in the swimming pool or work out in the 24hr Gym offering Fitness by Precor. Business Centre services and an Executive Lounge. Free wifi is available in all public areas of the hotel and this makes the Hilton London Heathrow ideal for business guests. Meetings for up to 350 people can be held. Hotel Rooms: 398. Hotel Chain: Hilton Hotels. ... more   less 

Additional Information about Hilton London Heathrow Airport

Address: Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: €114 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Heathrow Airport 4*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com and Travelocity so you can book your Hilton London Heathrow Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Heathrow Airport Hotel Hounslow
Hilton Hotel Hounslow
Hilton Hounslow
Hounslow Hilton
Hilton London Heathrow Airport Hounslow, Greater London
Hotel Style:
#1 Green Hotel in Hounslow
#5 Luxury Hotel in Hounslow
#6 Family Hotel in Hounslow
#6 Business Hotel in Hounslow
#7 Romantic Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join the Hilton Honors scheme to get free wifi”
 of 5 bubbles RAKman44, 22 Mar 2017 | Read review
“I chose an end of corridor room but it seems were sound insulated in general.”
 of 5 bubbles , 21 Mar 2017 | Read review
“Ask for a room with a view of the planes taking off - super cool!”
 of 5 bubbles maurarosem, 17 Mar 2017 | Read review
“Use Hilton online check in and choose your own room. Currently Hilton seem to be pushing this new innovation and we got upgraded on arrival”
 of 5 bubbles indefatigable, 8 Mar 2017 | Read review
“check-in online”
 of 5 bubbles 791kimv, 5 Mar 2017 | Read review
5 of 5