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Mercure Haydock Hotel

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Mercure Haydock Hotel
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701 Reviews from our TripAdvisor Community

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Showing 695: English reviews
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UK
Reviewed 3 days ago NEW

I have stayed here often when it was a Thistle Hotel. It is conveniently situated for main motorway access and, of course, for the Haydock race course! I don't much like the changes made to the rooms...they are even more basic than before and lack "warmth"! The staff, however, are REALLY good! Professional, friendly and helpful. I love room service...

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Thank FRANCES39A
Scotland
Reviewed 4 days ago NEW

We arrived mid afternoon on the Sunday that we were staying over and were met by SImona. I can honestly say that I don't think I have ever received a better welcome than what we received. Simona was excellent. Very friendly and welcoming and felt that we were being specially treated! I am a gold card holder which Simona acknowledged...

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Thank suz31
Rochdale, United Kingdom
Reviewed 6 days ago NEW

I ordered a beef sandwich on brown bread and literally received one slice of plastic beef (wet beef out of a packet) on two slices of sliced brown bread, £6.50, how can a chef in a hotel kitchen think that it is OK to serve such substandard food. Also, when we where booking out we where informed that as from...

Review collected in partnership with Accorhotels.com
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Thank carolee708
West Bromwich, United Kingdom
Reviewed 1 week ago via mobile

We had been invited to a wedding reception at this hotel so booked in advance. Well, we couldn't get through on the phone so the groom went and booked them for us. We arrived to be told we had the special wedding rate including free parking (they never asked for a reg number??) and breakfast, total cost being £75. The...

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Thank ruthlou
Exeter, United Kingdom
Reviewed 1 week ago

We chose a superior room, very comfortable. Had bar meal which was very tasty and good value for money. We used the leisure facilities in the morning which were good. Then had breakfast, the service was exceptional from a very pleasant and helpful waiter, I think his name was George.

Review collected in partnership with Mercure Hotels
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Thank Douglas K
Preston, United Kingdom
Reviewed 1 week ago

This used to be a great Hotel when it was Thistle , standards have dropped since Mercure took over , they are cutting corners more and more , breakfast is now only adequate, you have to make a lukewarm cup of tea from a flask ! They have now started charging £5 parking in their own very large car park...

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Thank duquesa2103
Aberdeenshire, United Kingdom
Reviewed 1 week ago

We were part of a coach tour and stayed Monday to Friday. The rooms were large, warm, clean and had all you needed for a pleasant stay. The breakfast and evening meals were excellent, the staff throughout the hotel, reception, bar, leisure centre and dining room were experienced, diligent and very polite. The choice on the menu could not be...

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Thank Charles B
Reviewed 2 weeks ago via mobile

Stayed here for work with a few colleagues. We've had a right laugh with the staff, especially Vanessa. All the bar the staff where good fun, Diletta looked after us and enjoyed a laugh. All other bar staff were great too! Would definitely come again! Only problem i had was the air con in the room, its extremely warm (27.5c)...

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Thank Aaron C
Reviewed 2 weeks ago via mobile

We stayed on the 8th April for a wedding in the marquee,that was brilliant and the hotel is lovely. Check in was poor,we booked 2 adjoining rooms as we travelled with 2 young teenagers. The 1st room wasn't clean to check in at 3pm and was ready around 3.45pm,the 2nd room adjoining wasn't ready till about 4.45pm. For a 3pm...

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Thank dpaget78
Liverpool, United Kingdom
Reviewed 2 weeks ago

So, after viewing many venues for mine and my fiancé's wedding we decided to go witht eh mercure in haydock which has lovely grounds inside has been revamped and generally a lovely place. We placed our deposit down and agreed the terms on the contract not knowing about the non-refundable deposit, However we had to cancel the venue due to...

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2Thank benjamin2murphy

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Beechers
Cuisines: European
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Hotel, part of Mercure Brand operated by Accor Hotels, is perfectly placed for exploring Merseyside and the north-west - or enjoying a day at the races. Located exactly halfway between Liverpool and Manchester, the hotel is just a mile from the famous Haydock Park racecourse. Local attractions include stately homes, the region's industrial heritage, and Britain's biggest designer outlet. ... more   less 

Additional Information about Mercure Haydock Hotel

Address: Penny Lane, Haydock WA11 9SG, England
Region: United Kingdom > England > Merseyside > Haydock
Price Range: €63 - €121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Haydock Hotel 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Thistle Haydock Hotel Haydock
Thistle Hotel Haydock
Haydock Thistle Hotel
Mercure Haydock Hotel Merseyside
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Haydock Hotel staff and other travellers.
20 questions
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27 days ago
Blackburn, United Kingdom
Cornelius, North Carolina
liverpool ,england

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Questions? Get answers from Mercure Haydock Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Ask for a room away from the disco area if there is a function on”
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5 of 5