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Trivelles Mayfair

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48 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Norfolk, United Kingdom
Reviewed 14 December 2016

stayed here for two nights, and for what i paid i didnt really expect much. Got to the hotel and was impressed by everything! the car park was clean and big with a nice fountain. The reception area was bright and welcoming, the staff seemed to be really friendly. I stayed in a top floor room which was a bit...

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Helpful?
Thank popbandmad
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear popbandmad Thank you for taking the time to leave us feedback. I am glad to read we were able to exceed your expectations. We try to keep our pricing competitive whilst providing top class services, and I believe it is for this reason we are able to impress many of our customers. Please note our doors will always remain...

London
Reviewed 13 December 2016 via mobile

My room was small (double) & no bath. I booked for 4 nights. Pros: Not bad area if you have a car Fridge in room Microwave in room Clean Tea & coffee in room Manager helpful Staff very friendly Free Car park (but limited spaces) Cons: They don't clean the room unless you ask Don't replenish tea & coffee unless...

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Helpful?
Thank Squaredog
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Squaredog Thank you for taking the time to leave us a review. Without feedback like yours, it is difficult for us to identify key areas to focus on, so we always take these opportunities to further enhance our customer experience. Much of your concerns have been noted, and we invite to give us another chance to see just how...

Haverhill, England, United Kingdom
Reviewed 9 December 2016

Stayed here for 2 nights with my fiancee and found it to be very comfortable the bed and pillows were excellent we even had our own small lounge only downside to that was that the door wouldn't stay shut and found it to get a bit chilly at night so had to put chair by door to keep it closed...

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Helpful?
Thank Rob H
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Rob H Thank you for taking the time to leave us kind feedback. Your words were very encouraging as we work hard to ensure complete customer satisfaction. The few concerns you have mentioned have been noted, and we will use them to further enhance our customer experience. Again thank you for choosing Trivelles Mayfair as your choice of accommodation,...

Ambleside, United Kingdom
Reviewed 6 December 2016 via mobile

Stopped here as I was working in Stockport , bedroom was a decent size & the bed was very comfy, shower was a really good one The fella on reception was top class any questions I had he really tried to help I would use this place again

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1Thank Reggy647
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Reggy647 Thank you for choosing Trivelles Mayfair as your choice of accommodation in Stockport. I'm pleased to read you found our bedding and shower facilities impressive, they were specifically chosen with customer comfort in mind. I will pass on your kind words to our receptionist, and I know he will be very much looking forward to welcoming you again....

Newark-on-Trent, United Kingdom
Reviewed 5 December 2016

Terrible hotel, our room was at the top floor so the sloping roof took most of the room up, there was no decor, cheap furniture, not even placed neatley in the room. We had a mini fridge and a microwave, but no hairdryer? How does that make sense? No mirror apart from a small bathroom mirror, so couldnt use straighteners...

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Helpful?
Thank Lauren P
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Lauren P Thank you for taking the time to leave us feedback. I was most disappointed to read that on this occasion we could not satisfy you. Guest satisfaction is why we are in this business, and when we fail to achieve it, I like to analyse why and implement improvements where possible. Much of your feedback leaves us...

Nottingham, United Kingdom
Reviewed 3 December 2016 via mobile

Whilst this is still a new hotel, and there is limited facilities, it's really fantastic value for money. The rooms were incredible for what you pay and certainly worth more. You get a fridge and microwave as well as a big smart tv. The staff were friendly and have lots of food places to recommend(no eating facilities just yet). A...

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Helpful?
Thank sarz121
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear sarz121 Thank you for choosing Trivelles Mayfair as your choice of accommodation. I was most pleased to read your kind words about our accommodation. We work extremely hard to give our guests the best experience. Your comments about our staff will be passed on and I am sure they very much look forward to welcoming you back again in...

London, United Kingdom
Reviewed 1 December 2016

For the money I paid I am deeply disappointed. Branded as a serviced apartment but I do not class a fridge and microwave as a serviced apartment. The rooms are very small and this is not helped by the slopping ceiling. The decor is much to be desired, cheap furnishings and looks as though the works have been rushed to...

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Helpful?
1Thank complaintoday1
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear complaintoday1, Thank you for taking the time to leave us a review. Reading you comments I was most disappointed to see we could not satisfy you in the normal way we do with all of our customers. Customer satisfaction is most important to us, and we try very hard to make sure all of our customers have a most...

Reviewed 29 November 2016

Stopped to break down a driving journey from London to north Scotland, through Manchester. Room clean and spacious, bed super super comfy, good shower. Generous car park ( or at least it was Sunday night, nearly empty). Very quiet location. Just what we needed and at such a good price. Couldn't find a remote control so was force to watch...

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Helpful?
1Thank traveleralice
MKhandoker, Manager at Trivelles Mayfair, responded to this review

Dear traveleralice Thank you for choosing Trivelles Mayfair as your place of accommodation and taking the time to leave us a review. I'm pleased to read that you enjoyed our bedding as they were specifically selected with comfort in mind. We work hard on ensuring all our guests have a pleasant stay, to read your kind words only reinforces the...

Reviewed 28 November 2016 via mobile

Stayed here this weekend 26/11. Arrived and checked in without an issue, polite and cheerful reception staff who helped with recommendations for the best taxi service. Room 101 was light and airy, perfect temperature. Very quiet and peaceful even though the room faces on to the main road thanks to triple glazed windows. Bed and bedding were clean and very...

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Helpful?
1Thank Kelly R
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Kelly R Thank you for taking the time to leave us feedback about your stay. I was most disappointed to read that after what should have been a wonderful stay you were let down by such an unusual occurrence from our cleaners. We work extremely hard to ensure all of our guests leave feeling completely satisfied, and whilst we...

Reviewed 26 November 2016 via mobile

we stayed there last night just me and my girlfriend. the hotel litterally is rooms and a reception there is nothing else no bar or even drinks machines it is. ery much room only which is what they advertise to be fair. the room was clean and tidy but the bed was not a double it was 3/4 size. we...

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Helpful?
1Thank Marc D
MKhandoker, Guest Relations Manager at Trivelles Mayfair, responded to this review

Dear Marc D Thank you for choosing our hotel as your place of accommodation. Whilst your comments make for slightly disappointing reading, it gives us much valued and appreciated information on where to focus on better. We work extremely hard to ensure all of our guests have the best possible, stay, and while I'm pleased to read you had so...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service

Additional Information about Trivelles Mayfair

Address: 230 Wellington Road North, Stockport SK4 2QN, England (Formerly Family Lodge Hotel)
Region: United Kingdom > England > Greater Manchester > Stockport
Price Range: €41 - €103 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Trivelles Mayfair 3*
Number of rooms: 33
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Also Known As:
Trivelles Mayfair Stockport, Greater Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Trivelles Mayfair staff and other travellers.
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Questions? Get answers from Trivelles Mayfair staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best to stay midweek when its quiet”
popbandmad, 14 Dec 2016 | Read review
“a room with a fridge as we didn't have one in our room and some rooms do have them in.”
RobH248, 9 Dec 2016 | Read review
“1st rloor is quiet”
A6872BSlindah, 30 Oct 2016 | Read review
“stay on first floor, its much quieter”
Q2943XYjasonk, 26 Oct 2016 | Read review
“Attic rooms are very spacious and have fridges”
202sandyt, 22 Oct 2016 | Read review
5 of 5