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Holiday Inn Express Birmingham, Redditch

664 reviews
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Traveller (36)
Room & Suite (32)
Dining (24)
Overview
  • Excellent46%
  • Very good36%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“train station”(20 reviews)
“town centre”(32 reviews)
“beans”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (664)Write a Review
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All reviewstrain stationtown centrebeansfew minutes walkcar parkfruit juicebreakfast was includedenglish breakfastclean hotelsofa bedfamily roomplenty of parkingcadbury worldshort stayexcellent valuewould stay againquiet location
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1 - 5 of 654 reviews
Reviewed 1 week ago

As a Platinum member Im used to both a pleasant welcome and a good room when I visit IHG hotels. Both were in evidence at the Redditch Holiday Inn Express . I was told the room had been refurbished, and whilst it wasnt the biggest...More

Thank Richard B
Hotel's Favourite
Reviewed 5 November 2017

Never stayed at a Holiday Inn Express before, so not sure what to expect for a bargain £50 for B&B for two adults. In a word, Excellent. A modern building with lifts (makes a change to dragging bags up stairs). A warm welcome at reception...More

1  Thank will6634
Response from Justin W, Manager at Holiday Inn Express Birmingham, RedditchResponded 15 November 2017

Dear will6634, Thank you for the fabulous 5 star review and taking the time to provide us with some kind feedback. I'm thrilled to read you found your first experience comfortable and welcoming. I've shared your kind comments with the team and hope to welcome...More

Reviewed 1 week ago via mobile

For a IHG holiday Inn express, their definitely isn't what you get. Check in was ok, apart from my credit card being charged again, even though I'd already paid in advance. The room my daughter was checked into wasn't even cleaned, despite asking for both...More

Thank mikes225599
Response from Justin W, Manager at Holiday Inn Express Birmingham, RedditchResponded 6 days ago

Dear Mike, Sincerely apologise for the inconvenience caused during you stay. Request you to kindly provide us with the Name and date of stay in order to enable us to look into the same and will revert back to you at the earliest. You can...More

Reviewed 2 weeks ago via mobile

Lovely friendly staff, a clean hotel with recently refurbished rooms. The breakfast was plentiful and overall our stay was pleasant and great value for money. I wouldn’t hesitate to stay here again. A couple of negatives I should mention were the temperature in the hotel...More

Thank Sara H
Response from Justin W, Manager at Holiday Inn Express Birmingham, RedditchResponded 1 week ago

Dear Sara H, Thank you for the kind 4 star review and providing us with some feedback. I'm pleased to hear you enjoyed one of our newly refurbished rooms. Our reception team are available 24 hours should your require any assistance while staying with us....More

Reviewed 3 weeks ago via mobile

First impression was insufficient staff on reception. 2nd was the most awful smell in corridor permeating the room and the beer glasses lined up outside the rooms 3rd was the incompetence of giving someone else the key to the same room while I was in...More

Thank Diane C
Response from Justin W, Manager at Holiday Inn Express Birmingham, RedditchResponded 1 week ago

Dear Diane C, Thank you for taking the time to complete a review and provide us with some feedback. Please accept my sincere apology that we didn't meet all your expectations on this visit. Rest assured this has been addressed for review and retraining. Should...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$60 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Redditch
#6 Business Hotel in Redditch
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$60 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Redditch
#6 Business Hotel in Redditch
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (32)
Dining (24)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
devvbot1
15 September 2017|
AnswerShow all 3 answers
Response from Faye S | Reviewed this property |
taxi around £35-£40
0
Votes
mrl940852
3 November 2015|
AnswerShow all 8 answers
Response from Angela C | Reviewed this property |
Stayed there a lot for work. It's less than 10 mins walk to the centre of redditch and places to eat. Weatherspoon, Indian rest, buffet Chinese and lots of take away. Beef eater slightly out but less than 10 in a taxi. Hotel... More
1
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Room Tips
"Join the IHG Loyalty programme, costs nothing gives you free breakfast & wifi"
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"Avoid rooms overlooking road. Bad beds in room 115."
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"close to redditch, 4 mins walk."
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"The Place To Stay In Redditch."
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