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Mercure Kidderminster Hotel

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1 room 2 adults 0 children
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Mercure Kidderminster Hotel
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530 Reviews from our TripAdvisor Community

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Showing 527: English reviews
Huddersfield, United Kingdom
Reviewed 3 days ago NEWvia mobile

The hotel itself was a bit tired and dated but all the staff I encountered were amazing and so helpful. This includes the cleaners, reception staff and catering staff. Breakfast was good too, no complaints with the food.

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Helpful?
Thank RubyNR
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear RubyNR We very much appreciate your comments regarding your stay at the Mercure Kidderminster Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Newport, United Kingdom
Reviewed 1 week ago via mobile

I'm in sales and use this hotel to meet with my colleagues. It's a great location as it's only 20 minutes from the M5 but you're in the countryside and it doesn't get too busy. There's free wifi and you can get all the refreshments you need from the bar and restaurant staff.

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Helpful?
Thank stebb2016
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear stebb2016 We very much appreciate your comments regarding your visit at the Mercure Kidderminster Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 1 week ago

The hotel is a little tired in places, but the friendly and efficient staff, excellent food and nice room more than make up for it. The bar prices are a bit high but unfortunately this is common in a number of Hotels. As a guest you have use of the large Gym in a separate building 50 mts away.

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Helpful?
Thank turboa
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear turboa We very much appreciate your comments regarding your stay at the Mercure Kidderminster Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Bangkok, Thailand
Reviewed 1 week ago via mobile

Sadly our stay could have been so much better. The room was dusty and did not look like a deep clean had been completed in ages. Even though we are loyalty members, the receptionist could not have been more rude. Instead of finding ways to help she answered no to almost every request (even though her bosses later agreed to...

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Helpful?
Thank ThaiTeacherBangkok
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear ThaiTeacherBangkok Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel, but I was very disappointed to hear you received a poor level of service, please allow me to express my sincerest apologies. Your experience is not usual for us and I know the team will be disappointed to read this review....

Cheltenham, United Kingdom
Reviewed 1 week ago

We needed to book somewhere to stay after our New Year's Eve Ball at Spring Grove House and this hotel is close by. We stayed last year and things were not perfect, but there is little other choice. Our booking was made in the Autumn and it was not until we got out the confirmation ready for our stay that...

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Helpful?
Thank TessaPolis
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear TessaPolis Thank you for taking the time to review us on Tripadvisor and telling us about your experience at the Mercure Kidderminster Hotel. I was very disappointed to hear you received a poor level of service, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your...

West Midlands
Reviewed 2 weeks ago via mobile

Booked a night away for New Years Eve with friends (party of 8). Used spa and had evening meal and breakfast. Hotel looked nice from outside. Our double room was up in the attic and the stairs were tight (no lift). Room was freezing and window had been left open. Obviously known to be cold as there were two radiators...

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Helpful?
Thank blueanger
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear blueanger Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel, but I was very disappointed to hear you received a poor level of service, please allow me to express my sincerest apologies At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Wolverhampton, United Kingdom
Reviewed 2 weeks ago

Are children and there parents seen as second class citizens at the mercure, why was the gala new year adult party in a luxurious room and the childrens in a disjointed basement, with only glow sticks and cheap maracas for decoration, your web site stated party games, sweet cart, neither had been organised, it was left to the hard working...

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Helpful?
Thank hyndtracy
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear hyndtracy Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

St Albans, United Kingdom
Reviewed 4 weeks ago

We chose this hotel as a base for touring Shropshire, Worcestershire and the Iron Bridge Gorge museums. The day we arrived was our 43rd wedding anniversary and I had arranged for some goodies to greet us as we entered the room. A bottle of Prosecco, a pamper pack and a bouquet of flowers, these were spot on and exceeded my...

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Helpful?
Thank michaelaM8700IX
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear michaelaM8700IX We very much appreciate your comments regarding your stay at the Mercure Kidderminster Hotel It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Shropshire
Reviewed 4 weeks ago

We took advantage of an offer which included dinner -the five course tasting menu - bed and breakfast. On arrival we were told that there was to be a disco in the hotel that night. we had not been given any warning of this event. It would not finish until the early hours and some of the attendees would be...

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Helpful?
Thank Shropshirelad29
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Shropshirelad29 Thank you for taking the time to review us on TripAdvisor, I was very disappointed to hear your experience did not meet your expectations , please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are in the...

Wigan, United Kingdom
Reviewed 26 November 2016

Stayed at the hotel for a couple of days, it was so nice just to chill out and relax, the hotel was very clean from the moment you walk through the doors, the food was very nice we used the restaurant on our first night could not fault the food or staff.Breakfast was excellent too. All staff very friendly, the...

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Helpful?
Thank sharon h
Debbie J, General Manager at Mercure Kidderminster Hotel, responded to this review

Dear sharon h We very much appreciate your comments regarding your stay at the Mercure Kidderminster Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Mercure Kidderminster Hotel

Address: Habberley Road, Bewdley DY12 1LA, England
Region: United Kingdom > England > Worcestershire > Bewdley
Price Range: €66 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Kidderminster Hotel 4*
Number of rooms: 44
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Also Known As:
Ramada Hotel Kidderminster
Ramada Bewdley
Bewdley Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Kidderminster Hotel staff and other travellers.
1 question
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Questions? Get answers from Mercure Kidderminster Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a smoker, some rooms have a lovely balcony with patio furniture where you can smoke legally.”
 of 5 bubbles turboa, 11 Jan 2017 | Read review
“Avoid the 'Classic' rooms.”
 of 5 bubbles TessaPolis, 7 Jan 2017 | Read review
“This hotel has no lift ,rooms in the old side could be difficult to get to if on top floor.”
 of 5 bubbles sharonh793, 26 Nov 2016 | Read review
“They are all good”
 of 5 bubbles dave476, 14 Nov 2016 | Read review
“I wouldn't stay here again”
 of 5 bubbles 705margarett, 29 Oct 2016 | Read review
5 of 5
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