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Mercure Kidderminster Hotel

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Mercure Kidderminster Hotel
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539 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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uk
Reviewed yesterday NEWvia mobile

Was supposed you stay for three nights on business. Was greeted by a very friendly member of staff upon arrival (quite a steep set of steps to get up to reception from main car park, my mum couldn't have done it). Was given a normal room. In The morning I got up at 7am to find no hot water in...

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Thank rahh
London, United Kingdom
Reviewed 4 days ago NEW

We stayed for one night. Check in staff were lovely and efficient. Our room was large, clean and ready for our late evening check in. Parking is outside in front of the hotel, it's free. You have full use of the Health spa facilities although we didn't use them as we arrived too late in the evening. The Bad: At...

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Thank Missy_Aussie
Reviewed 5 days ago NEW

I went to the Mercure Kidderminster hotel for a coffee recently. The service was terrible I had to ask at reception if someone was serving in the bar. Even the coke was expensive at £2.80. The reception area and the lounge bar both looked very tired unwelcoming and in need of a total makeover/refurbishment and it also needs a lot...

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Thank Richard L
Kingswinford
Reviewed 6 days ago NEWvia mobile

Stopped here for a night away with the partner, bedroom area was clean and comfortable but had wallpaper peeling away on one of the walls and the bathroom is not the best at all. Improvements are needed!! The breakfast was really nice and staff were always friendly. And helpful. Don't think id stop here again tho until its improved as...

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Thank JakeOrangeST
Hebden Bridge, United Kingdom
Reviewed 1 week ago

Arrived for a work sleep over to find a large, warm and friendly hotel. The staff were great and made me feel like a valued customer. The room was large if a little dated in the decor - lots of browns and a bit of peeling paper along with dirty windows. I scoffed on the restaurant where the lamb was...

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Helpful?
Thank BZC1
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear BZC1 Thank you for taking the time to review us on Trip Advisor, following your recent stay. Plans are in place for the refurbishment on some of our rooms, with the rest of the public areas to be completed this year. It was a pleasure to hear that you enjoyed our team's professionalism and your dinner in the restaurant,...

Chester, United Kingdom
Reviewed 1 week ago

This hotel is impressive but was very uncomfortable because of the cold , it is a large hotel with very friendly staff but when you went to the large bar and dining rooms you had to keep your coat on no curtains on windows to block out cold such a shame heating was wasted , our room was cosy warm...

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Helpful?
Thank Maria H
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Maria H Thank you for taking the time to review us, it is always a pleasure to receive feedback, as we embody all feedback with a view it aids us to constantly move forward. We are in the relatively early stages of planning refurbishment to bedrooms and public areas, to include re decoration and soft furnishings, and I am...

Greater London, United Kingdom
Reviewed 1 week ago

A perfect location for visiting Worcestershire. Lived up to our expectations. The service and the restaurants were second to none, nothing was too much trouble. All the staff were most pleasant and helpful.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Harry K
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Harry K Thank you for taking the time to submit a review on Trip Advisor for our hotel. We were delighted to read that everything was to your satisfaction during your recent visit with us and that you had a comfortable stay. Our team pride themselves on providing service of a high standard and we are immensely proud of...

Wolverley, United Kingdom
Reviewed 1 week ago

We are currently in the throes of trying to book our Wedding and so are viewing many properties to get a feel for the places. Making an enquiry through the website is really easy and done effectively so we were able to obtain all of the information we wanted straight away (costing, menus, options,..) The hotel itself does lack the...

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1Thank sammytinkle
Derby, United Kingdom
Reviewed 2 weeks ago

Had a lovely weekend stay here in January. Staff were very friendly and polite. Food was nice and adequate and breakfast was plentiful. Enjoyed the use of the pool and facilities. Would definitely stay here again.

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Helpful?
Thank helenc64
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear helenc64 Thank you for taking the time to review us, we very much appreciate your comments regarding your stay at the Mercure Kidderminster Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we...

Huddersfield, United Kingdom
Reviewed 17 January 2017 via mobile

The hotel itself was a bit tired and dated but all the staff I encountered were amazing and so helpful. This includes the cleaners, reception staff and catering staff. Breakfast was good too, no complaints with the food.

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Helpful?
Thank RubyNR
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear RubyNR We very much appreciate your comments regarding your stay at the Mercure Kidderminster Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Mercure Kidderminster Hotel

Address: Habberley Road, Bewdley DY12 1LA, England
Region: United Kingdom > England > Worcestershire > Bewdley
Price Range: €66 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Kidderminster Hotel 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ramada Hotel Kidderminster
Ramada Bewdley
Bewdley Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Kidderminster Hotel staff and other travellers.
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Questions? Get answers from Mercure Kidderminster Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor to avoid stairs.”
 of 5 bubbles Missy_Aussie, 20 Feb 2017 | Read review
“New part of hotel are the modern rooms and a great stay but for ambience older part is best”
 of 5 bubbles mariahG1736ID, 13 Feb 2017 | Read review
“If you are a smoker, some rooms have a lovely balcony with patio furniture where you can smoke legally.”
 of 5 bubbles turboa, 11 Jan 2017 | Read review
“Avoid the 'Classic' rooms.”
 of 5 bubbles TessaPolis, 7 Jan 2017 | Read review
“This hotel has no lift ,rooms in the old side could be difficult to get to if on top floor.”
 of 5 bubbles sharonh793, 26 Nov 2016 | Read review
5 of 5