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Mercure Kidderminster Hotel

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548 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Reviewed 4 days ago NEW

me and my hubby have just returned from a weekend away for my birthday thanks to my family ..... we had a fab time well worth a return...we use the on site feel good health club (swimming pool/stream room/Jacuzzi/ coffee lounge ) we had treatments with Deborah beauty salon, love sleep and breakfast was the icing on the cake ,a...

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Helpful?
Thank Jeannette m
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Jeannette m Thank you for your kind words following your recent break with us for your special occassion. It is always such a pleasure to hear when our guests have enjoyed their time and in particular the service you received. We hope you have chance to visit again soon and enjoy our facilities once again Sincerely Debbie Jagait General...

Newbury, United Kingdom
Reviewed 4 days ago NEW

So disappointing, decor was dark, tired and dreary, only one set of towels in the room, no extra pillows, took us ages to find tea,coffee etc, when we had to ask we were told they were hidden in a box, when we found the supplies, they were very low, a member of staff was very helpful and apologised and topped...

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Helpful?
Thank Scottie3366
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Scottie3366 Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Neath, United Kingdom
Reviewed 2 weeks ago via mobile

I really want to be positive. Arrival was fine, check in was no problem, lovely lady who was polite and informative. Room was OK  (family room booked for 2 adults & toddler). Bathroom- ok, but shower wall needs a clean. 3 towels (a family room!!???), 1 bath towel, 1 hand towel and a tiny tiny towel. So once I'd showered,...

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Helpful?
Thank Laurageary
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear Laurageary Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please...

Kidderminster, United Kingdom
Reviewed 3 weeks ago

My wife and I booked in for one night. The room was depressing,Old style wardrobe and dressing table. Wall paper coming away from the wall. The bathroom sink was disgusting it had not been cleaned. Water leaked from the shower onto the floor, so you had to use the towels to mop the water up. which left you with only...

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Helpful?
1Thank james p
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear james p Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Rhondda Cynon Taff, United Kingdom
Reviewed 3 weeks ago via mobile

Ok, where to start I have been staying at this hotel several days a week for the last 6 months and I can honestly say I have never stayed at a hotel with staff that are as pleasant and helpful as the mercure team, Emily and Caroline are always on reception waiting with a smile. The Court restaurant always has...

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Helpful?
1Thank TwmBell
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear TwmBell Thank you for taking the time to review us and for your kind and honest words. It is always a pleasure to receive positive feedback and I will share your comments with Emily,Caroline,Tim,Phil and the rest of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive...

Milton Keynes, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank M5025QNrichardb
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Birmingham, United Kingdom
Reviewed 3 weeks ago

My partner and I stayed here for a quiet getaway night for his birthday. Upon arriving at the hotel, it is set back from the road up a long driveway so the noise from the road isn't an issue. The exterior of the hotel is very pretty with a lovely big fountain that you can drive around and plenty of...

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Helpful?
Thank rawwrjem
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear rawwrjem Thank you for taking the time to review us, it is always a pleasure to receive feedback, as we embody all feedback with a view it aids us to constantly move forward. I will pass your comments on to the team. We are in the relatively early stages of planning refurbishment to bedrooms and public areas, to include...

Warrington, United Kingdom
Reviewed 3 weeks ago

My wife and I have just spent two nights here. The two most important things for me in a hotel for me are that you get a good night's sleep and that this is followed up with a good breakfast and we were not disappointed in either respect. Whilst aspects of our room (and the hotel in general) were a...

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Helpful?
Thank jeff1637
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear jeff1637 Thank you for taking the time to review us on Trip advisor. It is always a pleasure to receive feedback . It was great to hear that you were able to use all of our facilities and enjoyed our team's professionalism and your breakfast in the restaurant. We have started with the refresh of our public areas and...

Reviewed 3 weeks ago via mobile

Don't go there! What a tired and old fashioned hotel. The poorest hotel I have ever stayed in! Wallpaper peeling off the walls. Celirape holding bathroom units together. Even the cleaners didn't spot 3 light bulbs not working in the already dark bathroom! Come on it's not rocket science! Staff are lovely but that is the the only positive! Save...

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Helpful?
Thank hillhirst
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear hillhirst Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We...

uk
Reviewed 4 weeks ago via mobile

Was supposed you stay for three nights on business. Was greeted by a very friendly member of staff upon arrival (quite a steep set of steps to get up to reception from main car park, my mum couldn't have done it). Was given a normal room. In The morning I got up at 7am to find no hot water in...

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Helpful?
Thank rahh
Debbie J, Manager at Mercure Kidderminster Hotel, responded to this review

Dear rahh Thank you for taking the time to tell us about your experience at the Mercure Kidderminster Hotel, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Please accept my apologies for the inconvenience experienced by what was evidently initially an unforeseen heating failure which...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Mercure Kidderminster Hotel

Address: Habberley Road, Bewdley DY12 1LA, England
Region: United Kingdom > England > Worcestershire > Bewdley
Price Range: €67 - €130 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Kidderminster Hotel 4*
Number of rooms: 44
Reservation Options:
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Also Known As:
Ramada Hotel Kidderminster
Ramada Bewdley
Bewdley Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Kidderminster Hotel staff and other travellers.
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Questions? Get answers from Mercure Kidderminster Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice view over the carpark”
 of 5 bubbles A6252BAjamesp, 2 Mar 2017 | Read review
“Ground floor to avoid stairs.”
 of 5 bubbles Missy_Aussie, 20 Feb 2017 | Read review
“New part of hotel are the modern rooms and a great stay but for ambience older part is best”
 of 5 bubbles mariahG1736ID, 13 Feb 2017 | Read review
“If you are a smoker, some rooms have a lovely balcony with patio furniture where you can smoke legally.”
 of 5 bubbles turboa, 11 Jan 2017 | Read review
“Avoid the 'Classic' rooms.”
 of 5 bubbles TessaPolis, 7 Jan 2017 | Read review
5 of 5