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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Very nice reception staff but everything went downhill from there. Lift was out of order, the food appeared to be catered by the NHS, toilet didn't flush properly, the tatty and apparently homemade curtains weren't wide enough to close so there was about a one-foot-wide...More
The hotel is in a convenient location for the wonderful town of Ilkley and the fantastic Ilkley Moors. The room was spotless and bed very comfortable. Very helpful and friendly staff agaand a good quality breakfast. We would go again.
Review collected in partnership with Best Western GB
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Stayed for 1 night on business didn't eat in the restaurant so cant comment the staff were friendly the hotel was clean and tidy the room large and warm. Overall the hotel looked a little tired but it did what it said on the sign...More
For as long as I can remember – which is now quite a long time – Craiglands has been Ilkley’s premier hotel. Well, since the Ilkley Moor burned down in 1968 anyway (what a night THAT was). I remember being an usher at a wedding...More
US$66 - US$156 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Number of rooms
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Response from TheCraiglandsHotel | Property representative |
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a... More
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a negative experience are more likely to leave a review, than a guests who have a good experience leaving a review. I can assure you my team are working hard to give all guests and positive stay and will try to assist with any issues raised during a guests stay.
I would love to have you and your family back to the Craiglands, should you wish to book please contact Claire on through the hotel number and she will ensure you are looked after.
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"Room 206 had the bathroom refurbed but the room was shabby and required updating"