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Balneario de Lierganes

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Traveller (52)
Room & Suite (11)
Dining (6)
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Overview
  • Excellent8%
  • Very good30%
  • Average35%
  • Poor18%
  • Terrible9%
16 Sep 2016
“Poor customer service”
AMENITIES
Free Internet
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Bar/Lounge
Laundry Service
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (92)
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Reviewed 16 September 2016 via mobile

We are tourists from US. I did not stay here but tried to use Spa. I used my simple Spanish to ask receptionist if /how I could use facilities. She said "no, no and no" with little explanation. I asked front desk if I needed...More

1  Thank Spike99
Response from Dpto_Clientes, Atención al Cliente at Balneario de LierganesResponded 9 December 2016

Dear Costumer, thank you very much for sharing your opinion this is helping us to improve our service and we have to say sorry about the receptionist´s answer. we really apologize about that and we´ll do better for the next time,

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About
Amenities
Top amenities
Free Internet
Free Parking
Restaurant
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Laundry Service
Things to do
Restaurant
Bar/Lounge
Pool
Details
Price range
US$122 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$122 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (52)
Room & Suite (11)
Dining (6)
Family and Play Areas (5)
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