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Pelican Eyes Resort & Spa

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Pelican Eyes Resort & Spa
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691 Reviews from our TripAdvisor Community

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Showing 608: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

This hotel is hugely overpriced. I wish I had read and believed the negative reviews and I would not be here now. We are elderly and are in the farest highest room in the development. Just to get to the pool took 15 minutes and I was unable to climb back up to my room. They offered us another room...

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Helpful?
Thank janet k
Valparaiso, Indiana
Reviewed 1 week ago

We spent a month in San Juan Del Sur and went to Pelican Eyes one evening for dinner and to watch the sunset . This is the worst meal we had on our entire trip and also the most expensive. The bar couldn't even make a drink they had listed on the drink menu (Manhattan) The service was slow the...

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Thank WRP15
Reviewed 1 week ago via mobile

It is difficult to describe and rate this resort because some of the complaints that others have written about are well founded. I would agree that the Phase II location is difficult if you do not have a vehicle but because we did, we could park right outside our enormous casita and walk across the driveway to the bar and...

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Helpful?
Thank maggie44113
Louisville, Colorado
Reviewed 1 week ago via mobile

Underwhelming...wait staff totally confused, no cushions on chairs, uncomfortable, Rickety, old and sometimes no chairs available as it Open to anyone who wants to hang out...no boat available over a 4 day stay as there needs to be a minimum number of people. Not a 4 star resort at all. Good local pizza in town.

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Helpful?
Thank alexiskhan
Columbus, Ohio
Reviewed 1 week ago via mobile

We had reserved a small villa but got 'bumped' to a large villa at the top of the property that was beautiful. Large living room, dining room, full kitchen with all needed dinnerware and utensils for cooking, a huge bathroom and bedroom with balcony. The pools are infinity while the service for food and drinks were less than attentive. We...

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Helpful?
Thank ThinTommyBoy
Little Elm, Texas
Reviewed 1 week ago

Elegant decor, highly trained professional staff and very attentive to detail. It was surprising to find this gem in this surfer town. Beautiful gardens and surround the property grounds with the luxuriously fragrant gardenias at the welcome desk The infinity pool warm warm and relaxing. My room was clean, spacious, super comfy bed, Rainfall shower in a beautiful tiled bathroom...

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Thank ThomasKH59
Reviewed 2 weeks ago

The perfect word to describe this resort, and also the staffs only known English word. Whenever there is a problem they say "ok" made a awkward half smile and run away. No worker here has any idea of what's going on in their assigned position. I read reviews before coming and one stated that the Spa fills up quick so...

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Helpful?
Thank Alex A
Charleston, South Carolina
Reviewed 2 weeks ago

We did not stay at the hotel, only ate there as we passed through. Half our group got their lunch, finished it and the plates were cleared before the rest of us were served. We weren't on a tourist bus, a small group, and the restaurant was not crowded. When the remainder of us were finally served, the hot food...

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Thank jklaper
Reviewed 2 weeks ago via mobile

Went there for lunch the reception was confused and offered no assistance. Once we did sit down they moved us to a different location that got nailed by the afternoon sun they said our previous spot was taken. No one ever did sit down in those spots. The view was spectacular. Staff treated us like gringos (I'm canadian) and weren't...

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Thank k4m4
nevada60
Reviewed 3 weeks ago via mobile

We stayed in a double room, and it was beautiful just like the pictures. Our view was through the trees to the ocean. Howler monkeys visited some trees close to our room amazing. The pools also beautiful and the temperature was perfect. The stairs were many, and you don't really hear about that until the reviews. 150 steps from our...

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Thank nevada60

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
La Cascada
La Cascada
Cuisines: Latin, International
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Pelican Eyes Resort & Spa offers a stunning hillside location and panoramic views of San Juan del Sur and the ocean beyond. Our infinity pools, spacious accommodations, romantically lush gardens, wonderful restaurants, open air bars, and one-of-a-kind San Juan Del Sur coastline sailing adventure are a unique experience.A visit to our Tranquila Day Spa is an experience of sheer indulgence. We offer a menu of massage and body treatments to ensure that you truly relax on your romantic Nicaraguan getaway. Experience more of Nicaragua with day trips to Granada or the artisan markets in Masaya. Here at the resort, open air yoga classes, water aerobics, and active local excursions (arranged by our concierge) help keep you fit while visiting paradise. Even our brick stairs—winding up the hillside — contribute to the cause!Our San Juan del Sur hotel’s mission is to provide a unique and memorable Nicaragua vacation experience in every aspect of your stay. Our friendly staff endeavors to fulfill every possible need or special request (and to predict those wishes perhaps not yet even realized!)No request is too big or too small. Let us know what we can do to enhance your stay in paradise. ... more   less 

Additional Information about Pelican Eyes Resort & Spa

Address: De la Parroquia 1 1/2 cuadras al este, San Juan del Sur, Nicaragua
Region: Nicaragua > Rivas Department > San Juan del Sur
Price Range: €180 - €278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pelican Eyes Resort & Spa 4*
Number of rooms: 50
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Also Known As:
Pelican Eyes Hotel San Juan Del Sur
Hotel Pelican Eyes
Resort Pelican Eyes
Pelican Eyes Resort & Spa Nicaragua/San Juan Del Sur
Hotel Style:
#1 Spa Hotel in San Juan del Sur
#3 Green Hotel in San Juan del Sur
#6 Romantic Hotel in San Juan del Sur
#6 On the Beach Hotel in San Juan del Sur
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Questions & Answers

Here's what travellers have asked, with answers from Pelican Eyes Resort & Spa staff and other travellers.
10 questions
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Williamstown, New Jersey
over a year ago
Managua, Nicaragua
7 months ago
Punta Gorda, Florida

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Questions? Get answers from Pelican Eyes Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a high room unless you are in great shape to limb the hills”
 of 5 bubbles 577janetk, 20 Feb 2017 | Read review
“Avoid PHASE 2 rooms”
  • Kitchen area
  • View From Lobby Pool
 of 5 bubbles DJBSFO, 9 Jan 2017 | Read review
“beautiful location, convenient to town, great pools”
 of 5 bubbles H4889YTpatriciad, 27 Dec 2016 | Read review
“Casitas are wonderful expecially if you are a family who may enjoy cooking and a big dining area”
 of 5 bubbles 381deborahs, 7 Aug 2016 | Read review
“get a beach view from as high up as possible.”
 of 5 bubbles 654neilw, 29 Jun 2016 | Read review
5 of 5