Very clean, excellent staff. We just had a room by the elevator and with a couple youth groups in the hotel you just couldn't get a good night sleep. At $350.00 a night, I was hoping for a better sleep. As a senior I like to get my 8 hours. I got 5 hours sleep. Not a great value to me. Just hoping for some good Hilton Honors points.
I am a firm believer in that your employees make the difference. A+ employees here doing the small things that make our stay great. From Kathy going the extra mile to get me a small ziplock bag of ice to Irene's beautiful caring smile and personality. These are the type people I would hire myself that would make a successful business. Not all Hilton brand hotels are living up to the highest quality right now thru Covid but I will say this hotel is the right choice to stay at. It has everything you need and it's being maintained, unlike many others. The overall look, feel and cleanliness is among the top hotels. I would highly recommend this place to all my friends, family and followers. Everyone ease say hi to Irene and remind her how much people like her make the difference. Tell Kathy how her hard work is recognized and seen by so many customers. THANK YOU to this Hampton for making our stay and visit a great one - wish all Hilron brand hotels could be this wonderful.…
As it title states, this Hampton Inn is 2 minutes from Hershey Park. Very modern and clean and a wonderful breakfast. The hotel clerk greeted me and thanked me for being a "Hampton Inn Gold Member". The hotel clerk was very helpful and customer service oriented. Great service and amenities.
We thoroughly enjoyed our family stay in this hotel, i strongly recommend for others as well, their complimentary breakfast was really good . Equipments in the workout center were in real good conditions
If visiting Hershey park and traveling with kids, this is a great hotel option. Only a couple minutes away from all the Hershey attractions and there is also an amazing toy store in downtown Hummelstown. There is a mom and pop ice cream place within walking distance across the street. My toddler son enjoyed swimming in the pool and the free breakfast has a good array of the staple breakfast items and coffee. The staff were all very kind and helpful and the price point is very reasonable given all of the above. The main downsides are there are lots of families and traveling sports teams etc so expect a lot of noise and door slamming late into the night (not really a fault of the hotel but go expecting this to be a possibility). Also, the rooms are comfy and have all the basics but could be a little cleaner. I would definitely stay here again when returning to Hershey park.…
I tried to purchase snacks from the shop and did not have cash. I gave them 3 cards that were all declined on the credit card machine. The front desk took my first card and ran it on their side of the desk and it worked. The next day I noticed 2 unauthorized Uber charges from one of the cards I tried to use but kept declining. There was a card reader in the machine and my cc number was stolen. Manager has not called me back as of yet.
This hotel is in a great location very close to Hershey Park and easy to get from place to place. The staff was not very attentive or welcoming. However our biggest complaint was the fact that the pull out couch was filled with crumbs, including dirty bed linens inside the couch. When we told the staff we were given sheets to change the bed. The bathroom could use some repair due to obvious water damage to the walls and ceiling. Breakfast was good and had many options.
This hotel is definitely a treat in the middle of the "sweetest place on earth". The lobby was kept very neat and tidy. Coffee was always fresh and available whether it was 10am, 7pm, or 3am...could use to be a little stronger though. Staff was FANTASTIC. Kendra, John, and Sean were outstanding, very professional, and seemed to actually enjoy their job...not sure if their manager will see this or not, but those three should be highly commended for their work. If you are looking for a clean hotel where the staff understands hospitality, this is your place. Will definitely return when back in Hershey area!
Very happy with our stay! The staff was very accommodating, the ease of check-in on the app was great. The rooms were clean and loved that coffee was ready in the Lobby @ 5:00am :) Highly recommend for group visits
I really wanted to love this room, it’s big, spacious and very efficient with the counter and extra sink, and living area, but it was dirty. Location is key to Hershey Chocolate World/Park. Just a quick 4 minute drive, but then again, it’s dirty. Elevators are dirty, floors are dirty through out, and our room was not cleaned well, especially the bathroom. Luckily, I am one of those guests who clean the room at the beginning of our stay, so I had my cleaning tools to make it livable for 3 nights. The next guest who gets our room, will be very lucky to have our room after we cleaned it!! This room definitely does not stand up to Hilton standards, and is the dirtiest Hilton/Hampton I ever stayed in. Beds are very uncomfortable as well, like sleeping on cement. Hopefully management reads this review and makes some changes in regards to housekeeping and cleanliness, the hotel itself is nice!…