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Hilton Garden Inn Hershey

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666 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Hershey
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Showing 661: English reviews
Columbus, United Kingdom
Reviewed 3 July 2016

Location to Hershey Park is excellent. But the price for the rooms is just too much to justify a return visit. For the per night amount, rooms should be larger and nicer. Asking Suite $$$ for an average room with small bathrooms. Will try a different location next time.

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Helpful?
Thank Robert G
Gaithersbury, United States
Reviewed 1 July 2016

The front desk staff were cheerful and I received my room key no time. The fitness room is too small for my taste but I didn't have to share the one weight lifting machine. Overall, we had a great time the breakfast was yummy.

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Thank William G
Wilmington, Delaware
Reviewed 27 June 2016 via mobile

The hotel is ok. Great location, close to the park and lots of restaurants. Small pool and decent work out facilities. Service stinks! At 5:30 when we were showering for dinner they finally wanted to clean our room. The cable tv doesn't work real well so the tv is staticky. I can hook up to the complimentary wifi on my...

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Helpful?
1Thank blakecleary
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Blake: Thank you for taking the time to review the Hilton Garden Inn Hershey. We take all of our reviews seriously and appreciate our guests helping us to improve. I can understand your frustration with technology that was not working as you expected. I apologize that you experienced a number of problems. I am following up with our maintenance...

Sea Isle City
Reviewed 27 June 2016

Great place to stay if you're visiting Hersey. Very convenient to everything and very close to the park and all activities even though the address is not Hersey. The hotel is very nice! I would certainly stay here again.

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Thank Philip B
Teaneck, New Jersey
Reviewed 26 June 2016

This hotel is just 7 minutes from the Hershey Park parking lot. There are loads of restaurants and a super market very close to it which is great if you are traveling with children. The people at the front desk were so friendly and helpful. The room is very well equipped with a coffee maker, mini fridge and microwave and...

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Thank ruandednj
Springfield, United States
Reviewed 25 June 2016

This is a great hotel was in a convenient location. We had a family emergency with one of our travelers and the staff was very accommodating and helpful. They had a room to store our bicycles so we wouldn't have to take up to the 4th floor.

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Thank Robin V
Nyc
Reviewed 25 June 2016

Check in was a disaster had to switch room due to a weird musty odor. Never was told of breakfast for gold member had to ask and even then it was all messed up. We were embarrassed in dining hall staff made us feel like we were trying to rip them off. Only to leave dining hall and get a...

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Helpful?
1Thank Ann H
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Ann: Thank you for taking the time to review our hotel. We strive give the very best service to each of guests every day. I am sorry that we feel short of meeting that goal for you. Your comments help us as we try to improve our service for all of our customers. Please do contact me if I...

Oxford, Connecticut, United States
Reviewed 22 June 2016 via mobile

My family spent 2 nights here and have no complaints. Staff were super friendly and location is great. Room was clean and comfortable. Close enough to park to go back to the room for a mid day break. I would stay here again, we really enjoyed our stay.

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Thank Christy1225
Old Bridge, New Jersey
Reviewed 21 June 2016

Great hotel great prices indoor pool for kids stay open late. My only problem was we paid 95 dollars for breakfat for two day other than that great place to stay if you dont mind paying that kind of money for 4 people for w days

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Thank sarasamsmom
Philadelphia, Pennsylvania
Reviewed 20 June 2016

Check in starts at 3:00 (and is even on a sign in the lobby), arrived around 4:30pm but they weren't ready for us (or people in front of us, several were waiting in the lobby). Sleeping accommodations stated on the website were unavailable, they told us they'd put some extra blankets in the room so someone could sleep on the...

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Helpful?
1Thank davidiap
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear David: Thank you for taking the time to write a review of the Hilton Garden Inn Hershey on TripAdvisor. We appreciate all feedback from our guests, whether positive or negative. I am sorry that we disappointed you during your stay with us. Our housekeeping department works very hard every day to clean and make ready every guest room. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Hershey

Address: 550 E Main St, Hummelstown, PA 17036-1812
Region: United States > Pennsylvania > Hummelstown
Price Range: €115 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hershey 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hershey staff and other travellers.
3 questions
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Questions? Get answers from Hilton Garden Inn Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the 3rd floor and our room faced the back of the hotel. Very quiet!”
 of 5 bubbles 359kathyh, 3 Oct 2016 | Read review
“Provided us with a shower chair and a roll-away bed in the handicap accessible room at our simple request. So helpful!”
 of 5 bubbles marzafran77, 13 Sep 2016 | Read review
“Rooms away from the elevator.”
 of 5 bubbles ButziL, 30 Aug 2016 | Read review
“Our room was 1 king with pull out sofa....I think it was really pretty big...we had plenty of room.”
 of 5 bubbles Eileen3kids, 19 Jul 2016 | Read review
“Would not stay here with kids”
 of 5 bubbles cthousand, 4 Jul 2016 | Read review
5 of 5
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