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Hilton Garden Inn Hershey

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Hilton Garden Inn Hershey
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702 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Cincinnati, United States
Reviewed 27 July 2016

We booked this hotel on Honors points for an overnight stay to visit Hersheypark, then added a VERY expensive consecutive night to attend the Paul McCartney concert at Hershey Stadium. For the money, this hotel was just OK. The bathroom door was on a weird hinge that would not allow it to stay open. The room itself was nothing special....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Susan M
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Susan: Thank you for taking the time to review the Hilton Garden Inn Hershey and thank you for choosing to be a Hilton Hhonors member and to stay with us. I apologize that your stay was not all that you expected. Your comments have helped us to improve our service for future guests. We try to be very competitive...

Norwalk, United States
Reviewed 27 July 2016

Hilton Garden Inn- Hershey gets a four star rating from us! Excellent location, close to attractions and family restaurants Their breakfast was amazing( not free but can be added to your stay) clean rooms, comfortable beds.Beautiful decor and accommodated 16 of us. They even offer discounted tickets to Hershey Park Will visit again

Review collected in partnership with Hilton Garden Inn
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Thank Frances O
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Frances: Thank you so much for your kind words about the Hilton Garden Inn Hershey. It is our pleasure to serve our guests and nothing is more gratifying than having families enjoy their time in Hershey, PA. Please do come see us again. Sincerely, Barbara Lock, AGM 717-566-9292

Palmyra, United States
Reviewed 27 July 2016

It really does smell like Chocolate! If you like a sleep number bed, this place is for you. Great location, nice, clean friendly hotel. Close to Hersheypark. For day trips, close to Baltimore, Gettysburg, Lancaster, Philly and if you are REALLY feeling dangerous, its just a quick train ride to NYC!

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Thank Michele M
Derry, NH, United States
Reviewed 26 July 2016

Awesome place. Layout, beds - etc are pretty standard Hilton Garden Inn quality which is pretty good. Pillows are too fluffy for me but that's picking. A pinch under 3 miles from Hershey Park and walking distance to a couple food options. What this particular HGI does better than the rest is the "little things" that many hotels miss. Very...

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Thank Mark B
Washington DC, District of Columbia
Reviewed 26 July 2016

Housekeeping service was a little slow I was out 7 hours and room still was not serviced. Hot tub is extremely hot, pool needs to be warmer for a indoor one the water was really cold especially for my kids. I hated the beds they are not comfortable at all. But overall great location close to Hersheypark

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Thank 815prestonb
Fairfield, Connecticut
Reviewed 25 July 2016

Hotel was generally clean and staff was great, but there were two issues with the room: first, the adjustable mattress didnt adjust, it was too soft, in fact my wife and I both had sore backs and woke to A mattress with a divot, where we were sleeping. Second, the room is noisy, there is a ventin the bathroom that...

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Helpful?
Thank _yellowrock416
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Traveler: Thank you for taking the time to review the Hilton Garden Inn Hershey. We strive, everyday, to provide great customer service and a clean comfortable guest stay experience. I know that we fell short of your expectations this time. We read each review that comes in and use that information to improve our hotel. At Hilton Garden Inn,...

New York City, New York
Reviewed 20 July 2016

Chose this hotel because of location to Hershey Park, where we were seeing a concert. Front desk staff was very welcoming. The lobby is nice and was surprised to see a bar there. When we arrived there was juice and complimentary cookies. Complimentary coffee offered in the morning. They offer dinner but we did not eat there. Breakfast is also...

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Helpful?
Thank edelweiss40
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Traveler: Thank you for your review of our hotel, the Hilton Garden Inn Hershey. I appreciate you taking the time to give us the feedback that will help us improve our customer services for future guests. We have recently completed a full renovation of the property which has no doubt corrected the areas you described. The duvet covers are...

Harrington, United States
Reviewed 20 July 2016

The hotel itself was excellent. The pool and hot tub were very clean and comfortable. The breakfast located by the check in counter was my only complaint. Ordered french toast with the cook (she was very friendly), but I never received it. The waitress asked what my honors status was and then she became rude and took my food to...

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Thank Amy W
Columbus, United States
Reviewed 20 July 2016

For those that are looking for a Hershey Park resort alternative, this is a great option. The location is convenient, the accommodations are comfortable, and the staff is amazing. Make sure you check out the breakfast it was delicious. The staff was awesome and the chef really knows how to cook an egg!

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Thank Mark D
Orangeburg, New York
Reviewed 19 July 2016

We went with our 3 children to Hershey Park for two night and this hotel was perfect. Front desk employees were so kind our whole stay. Rooms were lovely and CLEAN. (Either this is new hotel or has just been renovated). We stayed on 3rd floor directly across from elevators and NEVER heard a noise. Kids enjoyed pool first afternoon....

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Thank Eileen3kids

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hilton Garden Inn Hershey

Address: 550 East Main Street, Hummelstown, PA 17036
Region: United States > Pennsylvania > Hummelstown
Price Range: €120 - €288 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Hershey 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Hershey staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Hershey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors away from elevators are most quiet.”
 of 5 bubbles KariC17, 9 Feb 2017 | Read review
“ask Bill.suits are nice,good aera,near indoor pool.”
 of 5 bubbles 564kimberlyl, 4 Feb 2017 | Read review
“Suggestion asking for a room already re-done or a hallway not under construciton”
 of 5 bubbles fivemom, 29 Jan 2017 | Read review
“See if you an get an upgrade in off season if you are a Hilton Honors member.”
 of 5 bubbles JackX729, 8 Jan 2017 | Read review
“Choose 3rd floor end of hall for quieter stay”
 of 5 bubbles ROSESMOM, 4 Jan 2017 | Read review
5 of 5