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Candlewood Suites Philadelphia / Willow Grove

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Candlewood Suites Philadelphia \/ Willow Grove
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149 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Philadelphia / Willow Grove
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Showing 145: English reviews
Perrysburg, Ohio
Reviewed 20 June 2016 via mobile

Stayed here for 1 night on business before I switched to another hotel. Hotel was run down and not particularly clean. Also seemed like they'd turned their "smoking" rooms into "non smoking" rooms but never got the smoke smell out. Pretty gross experience overall.

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Helpful?
Thank Kari S
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Kari S, Thank you for taking the time to write a review, we will take this information and use it to fine tune our operation. Thanks again!

Cleveland, OH
Reviewed 30 May 2016

We were in the Philly area and wanted to spend one more night to visit the King of Prussia Mall and Longwood Gardens. This property proved to be the most economical of all the hotel choices in the area while having great reviews. I should note it is isn't exactly close to King of Prussia - about 15 miles, but...

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Thank jjk718
Reviewed 21 May 2016

When thinking of 'suite' vs. hotel, most people don't think of Candlewood Suites for some reason. Although the name of this property has the word right in the name, I was still a little taken aback when I entered the suite! It was amazingly well designed. The hotel staff was friendly and courteous. The room was like a studio..full size...

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Thank YaYaYoung
Clermont, Florida
Reviewed 19 May 2016 via mobile

Needed to stay in the area for business for 3 nights. Awesome having a room with a full refrigerator, microwave, 2 burner stove top, dishwasher and plates, utensils, pans etc. it as an efficiency unit not just a suite. Big desk area to work & eat. Fast internet. Large flat screen TV. The bed was very comfortable w/ nice linens...

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Thank Cynmueller
Philadelphia, Pennsylvania
Reviewed 14 May 2016

I reserved 2 rooms for a wedding. The rooms were big, clean, and the staff was fantastic. Unfortunately, due to the naval base closing and businesses suffering the quality was not as before, but still good hotel to stay in.

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Thank AP_2012
Annapolis, Maryland
Reviewed 12 March 2016

When we arrived, shortly after dark, the parking lot was completely dark. We waited for the receptionist and were told that he was fixing the lights. Great! Throughout the night, however, the parking lot lights went on and off several times. We were aware of it because of our restlessness due to the extreme changes in room temperature and /or...

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Helpful?
Thank rosemarym481
IHGService, Guest Relations Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Dear rosemarym481, Thank you for taking the time to review our property. We regret that the overall condition of the hotel especially the thermostat were a let down during your stay. Please know that this is not reflective of our daily high standards. We hope that you give us a chance to change your perception of our hotel. Sincerely, Dianne...

Birmingham, United Kingdom
Reviewed 30 January 2016

I've lived in Candlewood for 10 weeks and I can't really complain much about it. It's quiet, warm and the 1 bedroom apartment where I stayed was well equipped. If you expect a 5 stars place, don't go. Otherwise, it's good to stay on a budget.

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Thank ketoprofene17
Marshall, Arkansas
Reviewed 14 January 2016 via mobile

Nice property with friendly and helpful staff. Clean room and much cheaper than others in the area. Stayed here while in the area on business. Hotel is setup for extended stays. Offers full sized fridge, microwave, 2 burner cook top and dishwasher in each room. In room ice always a plus. Great place to stay.

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Thank Jeff P
Reviewed 1 January 2016

Even though our service dog is exempt, we prefer to stay at pet friendly hotels. We checked in late after a 12 hrs drive and the front desk was helpful and friendly. Booking was quick with my IHG app and check in was even faster. Nicely appointed room and quiet area. Pet walking area near the front entrance with clean...

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1Thank Timothy G
Suffolk, Virginia
Reviewed 24 December 2015 via mobile

This is a great business hotel, they even allow your pets to stay. The rooms are clean and tidy, room service is provided once a week. You can ask for new towels and such though all week long. They have a cantina to meet your needs for anything you have forgotten or for food(although it is quite expensive, some of...

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Thank Jennifer H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Candlewood Suites Philadelphia - Horsham - Willow Grove hotel is nestled in SE Pennsylvania. We are a stone's throw from many areas of interest such as King of Prussia Mall, Valley Forge National Historic Park, Franklin Mills Mall, Philadelphia Zoo, Philadelphia Convention Center, Franklin Institute, Willow Grove NAS JRB, & Fox Chase Cancer Center.The Candlewood Suites Philadelphia/Willow Grove is the perfect choice for business or leisure travelers. Earn Priority Club rewards points for each qualifying stay. Our large guest suites offer the perfect amenities for your business trip, vacation, or relocation needs. Each room boasts a fully equipped kitchen allowing you to cook the meals that you love just the way you like them! Relax in your overstuffed recliner as you enjoy a movie from our free lending library. Work in comfort at your in-room desk while taking advantage of our free high-speed Internet. Can't bear to leave Fido at home? Bring him along! We offer a pet friendly environment. Visit our executive fitness center or do your laundry in our free machines. Visit the Candlewood Cupboard for a frozen dinner, ice cream, or late-night snack. It is open 24-hours! We are also a great alternative to a corporate apartment and offer a flexible pricing structure based on your length of stay. ... more   less 

Additional Information about Candlewood Suites Philadelphia / Willow Grove

Address: 250 Business Center Drive, Horsham, PA 19044
Region: United States > Pennsylvania > Horsham
Price Range: €74 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Philadelphia / Willow Grove 2.5*
Number of rooms: 110
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Also Known As:
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites
Candlewood Suites Horsham
Candlewood Horsham
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Philadelphia / Willow Grove staff and other travellers.
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East Liverpool, Ohio
6 months ago

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Questions? Get answers from Candlewood Suites Philadelphia / Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't take a room by the elevator.”
 of 5 bubbles barbaradetz, 1 Feb 2017 | Read review
“higher floors might help with the AC/heat noise.”
 of 5 bubbles P4048TOjasonl, 21 Jan 2017 | Read review
“WE got the Two room suite with separate bedroom. Wife was able to sleep while I watched late night TV. Also, second TV in bedroom”
 of 5 bubbles 874dalec, 19 Oct 2016 | Read review
“Do NOT stay in room 307 unless you do not want to sleep!”
 of 5 bubbles LILBonsaii, 9 Oct 2016 | Read review
“All the rooms are equally wonderful it seems! Regarding the view, the front facing are better than the back facing!”
  • Bathroom
  • The cozy & comfortable bed
  • The furnished kitchen attached to the room
 of 5 bubbles Arkoz2015, 27 Jun 2016 | Read review
5 of 5