We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsfull kitchenbedroom suitesesame placebusiness parkapartment feelbusiness tripplatinum memberyogurtrooms are largethe room was nicebed was very comfortablepropertydishwashercouchaccommodationsproscons
This is the second time I book at this hotel for business purpose and I really like it! The room/studio is great, cleaned and tidy. I love Marriot staff as they are always polite and friendly, they are always there to help and give advice...More
Thank Marco L
Response from Michelle T, Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 23 January 2016
Thank you for sharing your experience at the Residence Inn Philadelphia Willow Grove through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only...More
On the two separate occasions I spoke with Mark (who works in the kitchen area), he was always cordial and very helpful Eventhough he was wrapping up after the happy hour each night, he provided me with the items I needed (condiments, ice, etc). His...More
Thank Steven D
Response from Michelle T, Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 5 November 2015
Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. Thank you for your kind words. I'm glad you enjoyed your stay and the hotel. I will pass along your feedback to my...More
Nice spacious rooms with a kitchen and all utensils. Breakfast was good spread and timely. Some major improvements would be to have kettles in each room, and a Multiport USB charger on updated in room alarm clocks since its 2015 and even basic cars have...More
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 28 October 2015
Thank you so much for the kind words about our property and our staff !!
I appreciate the suggestions on how to make our property better for all of our guests and look forward to any future visits.
I was on a trip that really all I was in the room for was to sleep. The beds are really comfortable. The hotel it's a 20 minute drive from Sion Jiu Jitsu where I spent most of my time. It was nice to have...More
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 16 October 2015
I am happy that you were pleased with our bedding and our hotels location. As you mentioned, all of our rooms have kitchens with full refrigerators for our guests convenience.
Thank you for taking the time to write this review and we look...More
After enjoying a great day on the field with our travel team, our group descended on the lobby to watch a MLB playoff game only to have the manager swoop in at 10:00 on a Saturday night and close the room and turn off the...More
Thank Dennis G
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 12 October 2015
Dear Dennis G,
Thank you for the feedback concerning your recent visit to our hotel and I appreciate the opportunity to address your comments.
First, I understand your concern that we needed to ask your group to vacate our gatehouse area at 10:00 PM. However,...More