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Inn at Chocolate Ave, SureStay Collection by Best Western

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84 Sipe Ave, Hershey, PA 17036-9135
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Traveller (2)
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Panoramas (5)
Room & Suite (85)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#22 of 27 hotels in Hershey
Service
Value
Ideally located just minutes from Hersheypark, one of the country's most famous family theme parks, Inn at Chocolate Ave, SureStay Collection by Best Western is one of the most convenient hotels in Hershey, PA. Family vacationers, business guests, and more will enjoy our hotel in Hershey, complete with free high-speed Wi-Fi, complimentary daily breakfast, and plush bedding so you can rest up in preparation for another day of exploration.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Parking
Wifi
Fence around pool
Breakfast available
Vending machine
Outdoor furniture
Sun loungers / beach chairs
First aid kit
Umbrella
24-hour front desk
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Telephone
Wake-up service / alarm clock
Refrigerator
Cable / satellite TV
Bath / shower
Flatscreen TV
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish

Location

Full view
41Car recommended
Grade: 41 out of 100
34Restaurantswithin 1 km
1Attractionwithin 1 km
6Reviews0Q+A1Room tip

Reviews
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CM Davis wrote a review Jul 2022
2 contributions
Stay here for a family day hosted by our company and after a long day at Hershey, it was a welcome sight. Go to building is a little bit on the older side, our room was clean, and the beds were comfortable. Was especially impressed by the young gentleman who checked us in. Very friendly, professional, and personable. Though it seemed to be a sold out late for them, everyone that I was in contact with handled the crowd with what appeared to be with ease. Great coffee as well. We will stay again.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Harry Stevens, General Manager at Inn at Chocolate Ave, SureStay Collection by Best Western
Responded 1 week ago
Dear DavisDiaz0726, On behalf of our hotel team thank you for taking the time to submit your wonderful review. We are pleased you enjoyed your stay with us and the complimentary coffee too! Look forward to your return, until then safe travels,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miol l wrote a review Jul 2022
2 contributions1 helpful vote
Horrible dirty pool with ducks unbearable smell. No table in the rooms. I was giving a dirty room. The lady at breakfast was extremely rude and nasty overall this place ruined our Hersheypark vacation would not recommend.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Harry Stevens, General Manager at Inn at Chocolate Ave, SureStay Collection by Best Western
Responded 1 week ago
Dear Passenger798856, Thank you for taking the time to submit your review. Please accept my apology the hotel did not meet your expectations. We wish you safe travels,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nyla l wrote a review Jul 2022
1 contribution
horrible duck swimming in the pool and first they give us a room that's not clean so they give us a clean room bathroom door can't close at breakfast the rude old lady yelled at my mom I don't know why and my mom hope that rude ol lady didn't make the eggs we all got sick from it the other day there was two duck swimming in the pool I mean come on! then when we came back from Hershey they give us no clean towel my mom said where never going to that ugly Place again oh and my brother can't even solve the tv !
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Harry Stevens, General Manager at Inn at Chocolate Ave, SureStay Collection by Best Western
Responded 1 week ago
Dear 534nylal, Thank you for your review. Hotel is not permitted to remove the ducks in a definitive way as it is against the law. I have addressed the Breakfast person's behavior, please accept my apology the hotel did not meet your expectations. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
smaiman wrote a review Jul 2022
Roslyn, New York1 contribution2 helpful votes
Don't be scared away by some of the older reviews for this hotel. We are not easily impressed, but found this hotel to be totally fine and a great value. Front desk was always pleasant, lobby was clean, and room was sufficient with comfortable, quiet beds and clean linens. It wasn't totally spotless, carpet could use replacing and windows could use better cleaning, but the shower and toilet was clean, and the linens seemed new. Furniture also seemed new. At 1/4 of the price of some of the fancier hotels in the area, this is a great option if you are just looking for somewhere to sleep after a long day at the park. It's close to all attractions, supermarket, shopping, food, etc. The breakfast was totally acceptable with yogurt, oatmeal packets, cereal, muffins, bagels and breads, and scrambled eggs and sausage. Outdoor pool and hot tub could use a little TLC, but many families were enjoying regardless. (Please note that there is NO elevator. Upper floors were two short flights of 6 steps up.) Hotel was recently changed over to a Best Western Sure Stay location so make note of policy changes.
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: 100 level=downstairs but w/ outdoor access to parking lot. 200 =lobby-level, no stairs. 300...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Harry Stevens, General Manager at Inn at Chocolate Ave, SureStay Collection by Best Western
Responded 1 week ago
Dear Smaiman, Thank you for taking the time to submit your wonderful review. We appreciate your feedback concerning the windows and the carpet, will address these items immediately and thank you for bringing same to our attention. On behalf of the hotel staff, we thank you for your patronage and wish you safe travels. Respectfully yours,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FRANCO P wrote a review Jun 2022
1 contribution2 helpful votes
Shocked that Best Western claims this as one of their properties. Walked into the lobby and was being stared down by someone who looked like a serial killer. My wife and kids were horrified. We checked into the room and it immediately smelled like an ashtray. We turned around and walked out. Not that we’re all fancy, but this is not somewhere I would ever recommend to anyone ever. The two guys at the front desk were really nice and totally understood. As we were there I overheard them refunding people nights on the phone. I think that we were not the first people this happened to. Best Western should rethink having their name on this property.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Nileshkumar Patel, General Manager at Inn at Chocolate Ave, SureStay Collection by Best Western
Responded 5 Jul 2022
Dear Franco P., Thank you for sharing your review score and comments; please accept my sincere apology the hotel did not meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mgvalentine wrote a review Jun 2022
Pennsylvania2 contributions1 helpful vote
To start the hotel was in good location, just minutes from major attractions. It was clean which is another plus. However there are a few not so good things. When we checked in the desk person wasn't sure why our room reservation didn't match our room type she was looking at. After 10 min they figured out that they were looking at wrong person. Then she told us that between 9pm and 7am is quiet time, no noise between these hours she said. We were told that breakfast was from 6-10 but the person who sets it out likes to put it away early so if you want to eat you need to be there by 9:15 or it could be put away. Lastly in our room on the door was a bandaid on the peep hole so we couldn't look out. That was totally disgusting!!
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Harry Stevens, General Manager at Inn at Chocolate Ave, SureStay Collection by Best Western
Responded 1 week ago
Dear rustyangus, Thank you for your review; we appreciate the feedback as it assists us in defining our ever-changing improvement plan which benefits all guests. I have followed up with the front desk as to the difficulty you experienced with check in. Breakfast is served and food is produced to ensure all guests may enjoy from 7am to 10 am period. I have shared the issue of the covered peep hole with the room inspector who inspected your room, she sends her sincere apology for this error. We wish you safe travels,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$105 - US$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western inn hershey hotel hershey, best western hotel hershey, best western hershey, hershey best western
FORMERLY KNOWN AS
Red Lion Inn & Suites
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
122
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Frequently Asked Questions about Inn at Chocolate Ave, SureStay Collection by Best Western
Which popular attractions are close to Inn at Chocolate Ave, SureStay Collection by Best Western?
Nearby attractions include Homestyle Charlie (0.9 km).
What are some of the property amenities at Inn at Chocolate Ave, SureStay Collection by Best Western?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Inn at Chocolate Ave, SureStay Collection by Best Western?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Inn at Chocolate Ave, SureStay Collection by Best Western?
Guests can enjoy free breakfast during their stay.
Is parking available at Inn at Chocolate Ave, SureStay Collection by Best Western?
Yes, free parking is available to guests.
What are some restaurants close to Inn at Chocolate Ave, SureStay Collection by Best Western?
Conveniently located restaurants include Piazza Sorrento, Smoked Bar & Grill, and Fuddruckers.
Are there opportunities to exercise at Inn at Chocolate Ave, SureStay Collection by Best Western?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are any cleaning services offered at Inn at Chocolate Ave, SureStay Collection by Best Western?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Inn at Chocolate Ave, SureStay Collection by Best Western?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Inn at Chocolate Ave, SureStay Collection by Best Western?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Inn at Chocolate Ave, SureStay Collection by Best Western?
Many travellers enjoy visiting H. A. Hartman & Son Storage (11.4 km).