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Tru by Hilton Hershey Chocolate Avenue

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204 Hillcrest Road, Hershey, PA 17033
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Hotel direct offer!Price Match Guarantee
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US$261
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TRU by Hilton
US$263
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US$252
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Hotels.comUS$263
Booking.comUS$263
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Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (57)
Room & Suite (40)
Dining (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tru by Hilton Hershey Chocolate Avenue
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 27 in Hershey
Location
Cleanliness
Service
Value
Travellers' Choice
Treat yourself when you stay at Tru by Hilton Hershey Chocolate Avenue. We're located in the heart of Hershey, close to Hersheypark, Giant Center and Hershey's Chocolate World. When you're ready to escape the action, unpack with ease in a smaller, more efficient room, with heaps of storage space and free WiFi. Stay healthy or savor sweet treats with our build your own breakfast, free every day. Enjoy hot scrambled eggs and chicken sausages, yogurt, granola, fruit and oatmeal, or indulge in waffle boats, with over 30 dreamy toppings to choose from. Work, lounge and play in our reimagined lobby, complete with games and cozy semi-private alcoves. Stay in shape in the fitness room with our interactive workout app, or swim in our pool. Our lobby offers free LavAzza coffee, tea, hot chocolate and flavored syrups, available 24/7. Affordable travel now comes with unexpected things - like certainty.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Telephone
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
205Reviews6Q+A14Room tips
Traveller rating
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Most Recent
Fred S wrote a review 9 May
179 contributions48 helpful votes
Check in to this hotel is supposed to be 3pm. We weren't allowed in our room until 440pm. This is completely unacceptable. What a failure by management. If I ever return to Hershey, PA, I will not be staying here. Tru, if you read this please spare me the BS apologies and excuses like blaming covid and Donald Trump. You're close enough to Hershey park that people will stay pay top dollar to stay here.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Stay somewhere else.
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ThemeParkReviewTrips wrote a review Jun 2021
Orlando, Florida188 contributions161 helpful votes
Hotel's Favourite
Wow. We were really blown away by this new hotel in Hershey. First, the location is AWESOME! In a quiet neighborhood yet somehow still only five minutes from Hersheypark, five minutes from amazing restaurants, and one minute to shopping and gas. Second, the staff were all so nice and friendly and accommodating. Third, the room is great. Exactly what you need and no giant furniture you don't need with a super comfy bed. Wifi was really fast. Breakfast had a lot of options. The little market in the hotel had tons of hershey snacks which were delicious. Oh, and the lobby is super fun with games and colorful hangout space. We will be back!
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Date of stay: June 2021
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Trip type: Travelled
1 Helpful vote
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Response from Stephanie Sager, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 6 Jul 2021
Dear ThemeParkReviewTrips, Thank you so much for taking the time to provide us feedback about our property! Guest comments are what helps us ensure we are doing things correctly and help us know when we need to make changes. The Tru is a whole new concept for the Hilton brand as we are only the 3rd one in the world! We love to hear that our unique style, amazing amenities and perfect location were well received and we will be sure to share your comments with our entire team. We truly hope we have the opportunity to host you here again in the future!
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TruthIMO wrote a review 8 May
Peculiar, Missouri3 contributions2 helpful votes
We got into Hershey late, but when we entered, we were promptly greeted by Andrew. He got us a room quickly, with a smile, made sure we got our discount (AAA) & recommendations for a couple different local restaurants that would deliver to our room. Our room was one of the cleanest we’ve seen & was very quiet. Check out was just as quick & easy (I’m sorry, I didn’t get the name of the girl working the desk at checkout). Would definitely recommend this hotel & we will stay here next time we’re in town!
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Date of stay: May 2022Trip type: Travelled
2 Helpful votes
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NewEnglandFamily wrote a review Apr 2022
Fitchburg, Massachusetts51 contributions27 helpful votes
We stayed here for two nights during my kids April vacation. The decor was modern. It was clear they had managed to work some of the decor into budget methods (Walk in shower, vinyl floors, soap dispensers instead of trial size, coffee in the lobby instead of the rooms) but it didn't take away from it at all, in fact I think i preferred the shower to many hotels. My kids spent a lot of time in the pool which we were lucky to be close to. The breakfast was great and allowed us to save a meal out every day. Coffee was available in the lobby all the time (great for my husband) and better than in room coffee makers since those never seem to make decent coffee. The soap/shampoo/conditioner/lotion dispensers in the bathroom were also preferable as we didn't have to worry about whether there was enough for four of us in a tiny little bottle. There was a washing machine/dryer available which I didn't plan to use but thanks to a mishap I did end up needing it on our second night there which helped us extend our clothing a little longer as we were heading somewhere that didn't have one. The gym was also useful for my teen boys.
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Date of stay: April 2022
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Room Tip: The first floor is really convenient to everything.
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Response from Stephanie Sager, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 2 weeks ago
Dear NewEnglandFamily2006, Thank you so much for your 5*review and the feedback you gave regarding your stay with us at our hotel. The Tru by Hilton brand is a newer brand within the Hilton portfolio, and your feedback goes a long way in ensuring we can enhance the experience of all of our guests at the hotel. The Tru by Hilton brand offers a more modernized style of accommodations - eliminating closet space, but offering alternatives for storage throughout the room, eliminating carpet in the rooms for a nice clean sleek look and replacing bottles of shampoo/soaps with bulk dispensers, etc. Its minimal and clever design allows you a unique space to relax, work, play and chew. We are so happy to here that you were pleased with your accommodations and we hope to host you again soon on your next visit to Hershey, PA!
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AdiA wrote a review Apr 2022
ednago65 contributions52 helpful votes
We had a good one night stay at this hotel. The deco is modern, and the room was large and clean (like the rest of the hotel). Staff was friendly and breakfast was nice, good for kids. Very good choice for this area.
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Date of stay: April 2022
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1 Helpful vote
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Response from Stephanie Sager, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 2 weeks ago
Dear adiabr, Thank you so much for your wonderful feedback and giving us all 5*! I will be sure to pass on all the great comments to our staff! I am so glad you enjoyed your stay! I hope you will stay with us again the next time you are in Hershey!
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jadair5105 wrote a review Mar 2022
State College, Pennsylvania1 contribution
Recently stayed at the Hershey Hilton Tru and the staff, hotel, complimentary breakfast had the highest possible standards. When we checked in, we found that I had made our reservation at the wrong Hilton Tru, Grantville rather than Hershey, PA. We stay in the Hershey Tru for various medical visits at the great Hershey Medical Center. Somehow I booked the wrong Tru this past trip. The General Manager, Heidi Weaver, and Corey, the desk clerk, jumped on my boneheaded mistake and within 15 minutes all was cleared up and we were in our room. The rest of the stay was our typical Hershey Tru experience, incredibly clean rooms, very comfortable beds, terrific complimentary breakfasts with excellent coffee, and polite and helpful staff literally everywhere. This why my only hotel card is a Hilton AmEx and I am a Hilton Honors Diamond member.
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Review collected in partnership with Tru by Hilton
Date of stay: March 2022
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Cleanliness
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Response from Stephanie Sager, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 5 Apr 2022
Dear jadair5105, Thank you so much for leaving your amazing 5* review! This is what service is TRU-ly about! I am so happy Heidi and Corey were able to get everything squared away for you! I am so happy to hear that our staff was polite and accommodating and our cleanliness was to your satisfaction! We appreciate your loyalty to the Hilton Brand. Thank you for being a Hilton Honors Diamond Member and we hope to host you again soon at our Tru by Hilton in Hershey, Pa !
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cfbest04 wrote a review Feb 2022
Jefferson, New Jersey46 contributions15 helpful votes
Hotel lived up to what you see online. Modern hotel, rooms are on the smaller side but absolutely perfect for a quick stay. We went for a skating competition and it was perfect. Everything was clean, and the lobby was great to hang out in. Staff were supper nice and friendly.
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Date of stay: February 2022Trip type: Travelled
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Response from James Parker, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 24 Feb 2022
Dear Charlie B, Thank you for your 5* review! I am so happy to hear that our staff was amazing and cleanliness was up to par! Cleanliness and guest satisfaction are our #1 priority and your feedback goes a long way in ensuring we can enhance the experience of all of our guests at the hotel. Hope you think of us the next time you visit Hershey PA!
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ashlogbretav wrote a review Feb 2022
55 contributions27 helpful votes
First time staying at a Tru by Hilton. Check-in was fast and easy. The young man at the front desk was very nice and efficient. The room was really small. I was kind of disappointed at how small the room was. There was no sitting area. The room could have been a little cleaner. There was something on the door handle and the back of the door should have been wiped off (as it looked like something was splashed up on it). There was dirt on the floor in the room when we walked in. The breakfast was ok. I liked the pancake machine. This was ok for one night but not for more than that.
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Date of stay: February 2022
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Response from James Parker, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 25 Feb 2022
Dear Ashlogbretav, Thank you very much for taking time to leave feedback regarding your stay. Cleanliness and guest satisfaction are our #1 priority and I am so sorry it seems that we have missed the mark on your stay. Our housekeeping team typically receives very positive feedback from our guests as you may see from other reviews of our hotel. We truly would love the opportunity to make this right for you in hopes that we may earn your trust to stay with us again on your next visit to Hershey. If you haven't done already, please reach out to the hotel and ask for Heidi, the General Manager, as we like to talk further about your stay.
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glennahadley wrote a review Jan 2022
1 contribution
Excellent care. Felt very safe the bed was awesome. Just need more gluten free options. Front desk was very friendly, kind. Getting a text from Corey was a delightful surprise. Asking if everything was ok.
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Review collected in partnership with Tru by Hilton
Date of stay: January 2022
Value
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Location
Cleanliness
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Sleep Quality
Trip type: Travelled
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Response from Stephanie Sager, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 25 Jan 2022
Dear glennahadley, Thank you for leaving your 5* review. I am pleased to hear that you felt safe and comfortable with us at the Tru by Hilton :) I will pass your comments onto our staff. Also, thank you for bringing to our attention about gluten free options. I know that the property does have a few options but I agree that we should have some more available and I will bring that up to management to see what else we can offer those guests with dietary restrictions like gluten allergies. Thank you for letting us host you! & we hope you choose us again, on your next visit to Hershey PA !
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HeatherAnne1975 wrote a review Jan 2022
Ambler, Pennsylvania125 contributions30 helpful votes
We have been visiting Hershey at Christmas time nearly every year for the past ten years. We typically stay at the Hershey Lodge, I love the decor there, the coziness of the lobby, the Santa visits. But every time we stay there, the actual experience never lives up to the expectations in my mind. So we go at Christmas, it’s crowded, check in is always a disaster. When Santa visits the lobby, there’s never a place to sit and relax and everything is chaos. They have a lovely bar, but it’s piled multiple people deep and you can’t get the bartenders attention. For the price, the rooms are pretty, but small and not as full of amenities as we like. We love the pool but it’s always a crowded chaotic mess. But, it’s lovely and a tradition and we book every year. But why am I bringing this up in a review of Tru by Hilton? We booked our trip too late this year and the Hershey Lodge and Hotel were booked so we booked this hotel. My expectations were not super high, but they exceeded all expectations. The decor was bright and modern and felt fresh and clean. Check in was a breeze. The staff was so helpful and really went out of their way for the guests. The rooms were clean and bright and well appointed (with refrigerators!). And the lobby was so fun, there are air hockey tables and TVs, lots of couches and fun plentiful seating. There is no bar but they had beer and wine for sale, along with snacks. It was a great vibe to sit in the lobby and relax with a glass of wine at the end of a long day. All the guests were so friendly, our kids made “hotel friends”. Breakfast was great, it got a bit crowded, but that’s expected in the busy Christmas season. Overall a great trip and I did not leave disappointed at all. My expectations were, admittedly, low but they were all exceeded. My only complaints are that I wish they offered shuttle service to the park. But besides that everything was great.
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Date of stay: December 2021Trip type: Travelled
Room Tip: The Italian Lodge is practically in the parking lot. You’d never think to go, but their food is...
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1 Helpful vote
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Response from Stephanie Sager, Sales at Tru by Hilton Hershey Chocolate Avenue
Responded 6 Jan 2022
Dear HeatherAnne1975, Thank you so much for taking the time to give your awesome feedback on the Tru by Hilton! I am so glad we were able to exceed your expectations especially compared to your previous experiences at the Hershey Hotel and resorts. The Tru brand is one of Hiltons newest brands and your feedback goes along way in ensuring your next stay with us is perfect! I cannot wait to pass this amazing review onto our staff! I hope you choose to stay with us again on your next visit to Hershey! Happy Holidays to your and yours.
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PRICE RANGE
US$169 - US$391 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
112
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Frequently Asked Questions about Tru by Hilton Hershey Chocolate Avenue
Which popular attractions are close to Tru by Hilton Hershey Chocolate Avenue?
Nearby attractions include Escape Room Hershey (0.7 km), The Hershey Story Museum (1.0 km), and Hershey's Chocolate World (1.0 km).
What are some of the property amenities at Tru by Hilton Hershey Chocolate Avenue?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Tru by Hilton Hershey Chocolate Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru by Hilton Hershey Chocolate Avenue?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Tru by Hilton Hershey Chocolate Avenue?
Yes, free parking is available to guests.
What are some restaurants close to Tru by Hilton Hershey Chocolate Avenue?
Conveniently located restaurants include Phillip Arthur's Cafe, Fenicci's of Hershey, and The Chocolate Avenue Grill.
Are there opportunities to exercise at Tru by Hilton Hershey Chocolate Avenue?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Tru by Hilton Hershey Chocolate Avenue?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Tru by Hilton Hershey Chocolate Avenue?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Tru by Hilton Hershey Chocolate Avenue?
Many travellers enjoy visiting H. A. Hartman & Son Storage (13.4 km).