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A note from The Hotel Hershey
Updated 19/06/20
About
#6 of 26 hotels in Hershey
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 48 cottages, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award. The Hotel Hershey is also one of The Official Resorts of Hersheypark, alongside Hershey Lodge and Hersheypark Camping Resort. Guests at each of our resorts enjoy the value, convenience, and special access of our FREE resort benefits.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Golf course
Tennis court
Babysitting
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Breakfast available
Breakfast buffet
Table tennis
Kids club
Kids' outdoor play equipment
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shops
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
On-demand films
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
15Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
100 Hotel Road, Hershey, PA 17033-9507
Getting there
Car HireSee all Hershey car hire
2715Reviews52Q+A100Room tips
Reviews
Traveller rating
- 1,867
- 503
- 178
- 83
- 84
Time of year
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Popular mentions
All the employees at the Hotel Hershey are so kind and friendly. I attend a conference every year and I have never been disappointed. I see many of the same staff year after year, which tells me they must treat their employees well.
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Date of stay: October 2021Trip type: Travelled on business
Rooms
Location
Service
Room Tip: All rooms are exceptional.
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Helpful
Response from Hershey Entertainment Resorts, General Manager at The Hotel Hershey
Responded 1 week ago
Thank you for your recent stay and for taking the time to write a review. We are delighted you enjoyed your recent visit and look forward to welcoming you back again in the near future!
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Hotel's Favourite
We (me, my husband, and our two kids—ages 9 and 16) had a wonderful 4-night stay at The Hotel Hershey. It’s a beautiful hotel with a truly historic feel. We had a room near the lobby, which was very convenient. The staff was very friendly and the amenities are nice (chocolate scented shampoo and soap in the rooms were a treat). The grounds are gorgeous, and we enjoyed both the outdoor and indoor pools. There are several shops with Hershey items that we didn’t see in the park gift shops. There are also several dining options that have great food, but are on the pricey side. We enjoyed table service breakfast at The Circular one morning and purchased bakery items in the Market Cafe on another (we hit a DD less than a mile away on the other two days). The hotel is basically across the street from Hershey Park. Since the shuttle wasn’t running, they provided free parking passes for the duration of our stay, which worked well. Resort guests can enter the park 1 hour early, which was a plus. We also received free admission to both The Hershey Story and Hershey Gardens included in our stay. I highly recommend visiting both attractions—you can walk to the Gardens from the hotel, and the museum is only a 5-minute drive. We enjoyed our stay, and we’ll definitely be back!…
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Date of stay: July 2020Trip type: Travelled with family
6 Helpful votes
Helpful
Andrea in concierge was amazing! Knowledgeable, accommodating. I mentioned I might get my nails done , she called the spa, I might go to Hershey gardens she got a ticket, I wanted to go to Cullari winery she obtained a shuttle. Jim the driver was so nice! A great experience while my husband and sons did the Falconry Experience. Love Hershey.
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Date of stay: November 2021Trip type: Travelled with family
Helpful
Response from Hershey Entertainment Resorts, General Manager at The Hotel Hershey
Responded 1 week ago
Thank you for taking the time to share this wonderful review. I'm thrilled to hear that you enjoyed your stay at The Hotel Hershey. I truly appreciate your feedback and look forward to sharing this with Andrea and the team. We hope to see you again soon.
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Hotel needs updated and refreshed. Carpets are worn, furniture is worn out. Tub grout and caulking are gross. For the price, this is not acceptable. Disappointed that the coffee shop closed so early everyday and the jeweler was closed two of the four days we were there. We come to this Hotel every other year for a spa vacation. This is the first year we have been disappointed since 2004. The hotel breakfast buffet was outstanding. We've been doing this since 2004 and it has not changed.... only for the better. Staff is extremely friendly in all areas. Could not get reservations for dinner where we wanted, ended up at Red Robin. While I did not like that there was no daily room service, it wasn't a deal breaker. We just grabbed towels off the cart in the hallway whenever we passed one. TV was a mess the whole time we were there. There were thunderstorms so we attributed it to that. We will always love the Hotel Hershey. Its like coming home everytime we visit. I will wait a few years now until the spa is renovated and hopefully they will spruce up the guest rooms as well.…
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: higher room, in the spa wing... much nicer
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Helpful
Response from Hershey Entertainment Resorts, General Manager at The Hotel Hershey
Responded 3 weeks ago
Thank you for your recent visit to The Hotel Hershey and for sharing your review. I appreciate your feedback, both positive and constructive. We hope to have the opportunity to serve you again soon.
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My husband and I stayed in a Cottage room with a king bed. It was a beautiful room with easy access to all the resort has offer. The park was closed during our stay (mid week in the middle of October) so it wasn’t very crowded but can just imagine how much fun families would have staying here during the warmer months! We enjoyed roaming around the hotel and the grounds. The trails are really nice too! The staff is great, they make you feel at home! We will definitely stay here again!
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Date of stay: October 2021
Rooms
Location
Service
Room Tip: We stayed in a cottage room. I was worried about being disconnected from the hotel but it was...
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Helpful
Response from Hershey Entertainment Resorts, General Manager at The Hotel Hershey
Responded 3 weeks ago
Thank you for your recent visit and very kind review. I'm thrilled to hear that you enjoyed your stay and I truly appreciate your positive feedback. We look forward to welcoming you back in the near future.
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ALSO KNOWN AS
resort hershey, the hotel hershey
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
276
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Claim Your Listing Frequently Asked Questions about The Hotel Hershey
Which popular attractions are close to The Hotel Hershey?
Nearby attractions include Hershey Gardens (0.4 km), Tanger Outlets Hershey (1.0 km), and Hersheypark (0.9 km).
What are some of the property amenities at The Hotel Hershey?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at The Hotel Hershey?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Hotel Hershey?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to The Hotel Hershey?
Conveniently located restaurants include The Circular, Trevi 5, and Harvest at The Hotel Hershey.
Are there opportunities to exercise at The Hotel Hershey?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Hotel Hershey?
Yes, dry cleaning and laundry service are offered to guests.
Does The Hotel Hershey offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Hotel Hershey?
Many travellers enjoy visiting H. A. Hartman & Son Storage (15.0 km).
Does The Hotel Hershey have any great views?
Yes, guests often enjoy the park view available here.