We visit The Hershey Hotel at least once a year to enjoy the Spa, facilities and dining and our last visit was absolutely fantastic! People make the experience and we were so happy to have had the pleasure of working with Nora Graham Smith during our most recent visit. Nora went above and beyond to make our pre Honeymoon stay so enjoyable that we really can't say enough positive things about her. Our visiting family had such a wonderful stay that we are now planning a full family get together in the Woodside Cottages this Summer. Thank you Nora, the fabulous staff and The Hershey Hotel for the wonderful experience!
Family first timers to Hershey - hotel was just great! Did a spa cocoa massage and loved it! Roomy, loved the bar ambiance and amazing chocolate martinis! Snowed one night for a wonderful wake up view! We were really impressed with the town, cleanliness, food, and people!
Bartender Shivani at Trevi 5 is the best! She is such a great asset to the Hershey Hotel! We LOVED her. Every staff member was super great but Shivani was exceptional. We also loved Ismael at The Harvest. Thanks for a great weekend!
We celebrated our 20th wedding anniversary here. The hotel welcomed us with a custom Hershey chocolate bar. The deluxe king bedroom was large and the bed was comfortable. There is a nice bathroom with luxury amenities. The television was a bit small (seemed more like a large computer monitor). And the only other disappointment was the elevators. There are three for the hotel. One for the west side and two for the east side. So it could take a bit of time to use the elevators. Luckily the hotel wasn't crowded, but I imagine in the summer it can be an issue. We had a nice stay and would return.
We had a WONDERFUL experience at the Hershey Hotel. The staff was courteous, personable, and very helpful. Nora and Jill in guest services helped us from check in through our stay and were fabulous. Our spa visit was exquisite thanks to Jamie and Jenny. This has been by far the best birthday trip I have taken. The room was clean and comfortable. We had a delicious dinner at Trevi 5 before going to the Elton John concert(!)
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