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All reviews full size fridge mini kitchen fifth floor front desk honor system stove top free coffee an extended stay nearby perkins ice maker beautiful view spacious room nice hotel bath towels long stay desk area road trip
We were given a smoking room even though we did not book one online and we're told is was all they had. It reaked of smoke and the carpet and chair was stained all over, just a terrible room especially given what we had to...More
1 Thank JanelleH241
Response from IHGService, Guest Relations Manager at Candlewood Suites HazletonResponded 2 weeks ago
I'm sorry to hear that you were disappointed with the room. As a gentle reminder, your room preference and bed type can be guaranteed upon booking (if it's available for reservation). If you reserve a 'standard room', know that its bed type and...More
Candlewood Suites in Hazleton, PA was a shocker. I didn't expect it to be that good! My family and I stayed there, since the condos at the Eagle Rock resort were full over President's Day weekend, and we could not have been more satisfied. The...More
First off, the late night desk clerk was great.
The elevator STUNK like nasty stale cigarettes.
The room was dated and worn. The leather recliner would not recline. The beds were clean and about average for comfort.
The shower pressure was WAY better than the...More
Thank C H
Response from IHGService, Guest Relations Manager at Candlewood Suites HazletonResponded 3 weeks ago
Hi C H,
Thank you for choosing our hotel and for sharing your experience. I am happy to learn you found our rooms and shower beneficial for your trip. I am glad the laundry machines and services delivered by the night desk staff was impressive....More
Me, my boyfriend and son stayed at this hotel in August for a family trip to camel back resort . We like the location near the mountains and the amenities of the room. There is a full kitchen and a fridge supplied with pots and...More
Exterior portico ashtray over flowing with cigarette & cigar butts. Also on the pavers. Lobby floor looks like it hasn’t been swept or cleaned in days. Elevator floors filthy. Carpets in hallways need to be vacuumed. Room was very spacious with kitchen, bathroom, living room...More
Response from IHGService, Guest Relations Manager at Candlewood Suites HazletonResponded 9 October 2018
Thank you for choosing us and for leaving your honest feedback. I am happy that you liked the room layout and enjoyed its amenities. On the other hand, I am sorry for the condition of the public areas and bathroom. Your feedback has...More