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We stay at a lot of HIE hotels because by and large they are predictable and usually pretty good. This hotel does not meet those standards. Housekeeping appeared to be hit and miss - we had to call the desk for toilet paper to be...More
Thank Pat D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Harrisburg EastResponded 12 September 2017
Dear Pat D,
First of all, allow me to thank you for taking the time to fill out this review and for sharing your experience about your recent stay with us. While our goal is to deliver exceptional service and comfortable accommodations, we apologize we...More
We are currently staying here and when you first walk in it smells like people have smoked inside...the rooms smell the same...the rugs in the hallway are filthy....I have never been to a hotel and the rug in the hallway are so filthy...then the tub...More
1 Thank Maripere
Response from IHGService, Guest Relations Manager at Holiday Inn Express Harrisburg EastResponded 26 August 2017
Thank you for contacting us about your experience at the Holiday Inn Express Harrisburg East - Hershey Area PA.
I am sorry to read that you were letdown by the hotel general upkeep. IHG sincerely cares about your experience, and I appreciate your...More
Yes, there are positives: easy to reach Hershey and Harrisburg attractions, close to restaurants, easy to find off highway, ok pool.
Not the Ritz nor is it supposed to be. It's a moderately priced motel of the sort that would merit four stars if everything...More
1 Thank Michael W
Response from IHGService, Guest Relations Manager at Holiday Inn Express Harrisburg EastResponded 25 August 2017
Hi Michael W,
Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that our...More
I knew it was going to be a great stay when I made a special request at the front desk and Jess didn't roll her eyes....but smiled and said she'd try! Top that with a balloon for my grandson, and she was our new best...More
Stayed here for on business for a few nights. Breakfast was average, front desk was pleasant, and it was clean for the most part (except The comforter that had old blood stains on it). Phones were being upgraded while I was trying to sleep and...More
1 Thank Soakinupsun54
Response from IHGService, Guest Relations Manager at Holiday Inn Express Harrisburg EastResponded 2 August 2017
Thanks for staying with us during your business trip and for writing a candid review. I'm glad that you regarded our front desk staff to be pleasant and hotel to be clean. On the other hand, please accept my sincere apology for the...More
US$107 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#17 Business Hotel in Harrisburg
Non-Smoking Rooms ,
Number of rooms
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Holiday Inn Express Harrisburg East Hotel Harrisburg ,
Response from MicheleSchultheis | Property representative |
Yes, we do ask for a $20 incidental deposit for the room, and if you have a pet there is a non-refundable pet fee. You may use a debit card, but please remember that when the money is released back to your account it can... More
Yes, we do ask for a $20 incidental deposit for the room, and if you have a pet there is a non-refundable pet fee. You may use a debit card, but please remember that when the money is released back to your account it can take up to 7-10 business days to you see it back in to your account.
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"quiet for sleep on long trips to get a nice rest"