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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Expedia.comUS$93*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$103*
US$93*
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US$103*
US$102*
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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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470 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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Showing 469: English reviews
Wildwood
Reviewed 5 July 2016 via mobile

This hotel is filthy !!!!! Where to start . We stayed 2 nights , upon returning from a long day at the park they never cleaned our room . So I go to the front desk where a unqualified person is working and explain how my room wasn't clean . Now this unqualified person starts to tell me it's my...

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Helpful?
1Thank Travelinguy67
CarlsonRezidor, Online Customer Care Specialist at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We appreciate you taking time to write your review. Please accept our apologies for the disappointments you experienced during your stay with us. We can assure you this is not the level of service or product we at Country Inn and Suites pride ourselves upon. We understand the frustration as well inconvenience that was caused due to the lack of...

Tolland, Connecticut
Reviewed 5 July 2016

When we arrived we were given a room that the toilet didn't work. I went downstairs and asked for a new room. After an hour they found me a new room. At first I was told they didn't have anything and I would need to find a new place to stay. There were other workers at the front desk getting...

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Helpful?
1Thank kkatzer
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I would like to apologize for the service you received during you stay at our hotel. I have addressed these issues with my team to prevent recurrences in the future and do hope you will give us another chance to exceed your expectations Thank you, Leona Lewis

Erie, United States
Reviewed 4 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
2Thank Debbie H
CIS1025, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Reviewed 2 July 2016 via mobile

I booked this hotel from Groupon and I called 4 days ahead of time to request a crib for my 11 month baby. When I called they said everything is set and the crib will be ready when I check in. Unfortunately when I get there, there's no crib and the hotel told me there's nothing they could do. They...

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Helpful?
2Thank Eddie L
CIS1025, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I apologize for the communication regarding the handling of the crib you encountered with your stay at our hotel. I have discussed this with my team and have re trained my desk team on the proper way to respond to our guests. I do hope you will give us another chance to provide the quality service you would expect when...

Lake Placid, Florida
Reviewed 1 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank cal19562014
CIS1025, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Bolingbrook, Illinois
Reviewed 30 June 2016

The hotel staff is very incompetent. A water main broke, resulting in rude customer service and even stopped answering the phones at the front desk. No accommodations made for the breakfast when water was unavailable. Hot tub did not work properly. An injury at the pool resulting in blood in the pool area was not properly addressed and the front...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 324zacharyw
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We are very sorry to hear about your recent stay and the issues that occurred. We do apologize that due to the water main breaking that this resulted in the hotel staff to not be able to answer the phones or provide the kind of service that is usually provided. We also want to apologize for the pool incident and...

Reviewed 29 June 2016 via mobile

Overall it was an excellent experience! We were celebrating my daughters 10th birthday and we loved the room...super comfy beds and very friendly staff. My daughter loved the complimentary fresh baked cookies. Very close to Hershey...a 20 minute Uber ride. The only thing we would change is that the breakfast be available later than 930 on weekdays...that's too early when...

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Helpful?
Thank denisevelez
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for the nice comments, we do appreciate your business and do hope you return Leona Lewis General Manager

Hamilton, Canada
Reviewed 29 June 2016 via mobile

We arrived after a 6 hour drive to discover that there was no reservation. Fortunately we had booked through Groupon and had the confirmation. After about 15 minutes Shantay(?) helped us by rebooking the room with an upgrade. She stayed overtime to help us. Great customer service! Breakfast was typical for this type of hotel. Enjoyed the pool and hot...

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Helpful?
1Thank Everfabulous
CIS1025, Owner at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for your comments and especially pointing out Shantay. We o hope you will return should your travels bring you to the Harrisburg area again Leona Lewis

HARRISBURG, United States
Reviewed 29 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank James S
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Dallas, Georgia
Reviewed 28 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank reginam257
CIS1025, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

38 photos of this hotel

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off of Interstate 83 and Union Deposit Road, the Country Inn & Suites Harrisburg, PA hotel offers comfortable, spacious accommodations in a prime location. Just minutes from Hersheypark, Giant Center, downtown Harrisburg and Harrisburg International Airport, our Harrisburg lodging features an indoor pool and whirlpool, a Fitness Center and Business Center. With our quality accommodations, signature hospitality and world-class services, guests at the Country Inn & Suites Hotel Harrisburg have an enjoyable stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Address: 1025 Peiffers Lane, Harrisburg, PA 17109
Region: United States > Pennsylvania > Harrisburg
Price Range: €95 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Country Inn And Suites Harrisburg-Union Deposit
Country Inn & Suites Harrisburg-Union Deposit Hotel Harrisburg
Country Inn Harrisburg
Hotel Style:
#11 Business Hotel in Harrisburg
#14 Family Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and other travellers.
4 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
lantz1ct, 25 Mar 2017 | Read review
“No special suggestions.”
Viv315, 28 Dec 2016 | Read review
“Quiet rooms are not facing freeway”
PaulaB414, 23 Dec 2016 | Read review
“Been on all floors with no problems.”
Joseph_Toone, 14 Dec 2016 | Read review
“Convenient location.”
711judyp, 22 Nov 2016 | Read review
5 of 5
Expedia.com
US$93* /night
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Booking.comUS$103
PricelineUS$102
TripAdvisorUS$93
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*Disclaimer
Prices are for 1 room, 2 adults
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