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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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Showing 452: English reviews
Cherry Hill, New Jersey
Reviewed 26 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Sung A
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Reviewed 25 November 2016 via mobile

We got a great price thru Priceline and decided to stay for 4 days and just hit the towns around us. SHANE was a sweetheart and we felt we had made a friend by the time we left for home. Anthony, on the other hand, was rude and condescending and so busy trying to hook up with one of the...

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Helpful?
1Thank Tonya L
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

I truly appreciate your feedback about your stay. While I am very pleased to hear about your experience with Shane and the breakfast attendant, I am very disipointed to hear about your interaction involving Anthony. I will be personally addressing this with him as that is not tolerated and has no place in our hotel. I'm sorry to hear that...

Fair Lawn
Reviewed 23 November 2016 via mobile

We planned an entire weekend around a Groupon offer for a room that sleeps 6. Upon arrival at the hotel we were told that none of those rooms were available, only ones that slept barely 3. When asked how they could sell something that they couldn't deliver, they basically said "too bad". Cut and dry that's fraudulent. Neither Groupon or...

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Helpful?
2Thank Ken8051952
CarlsonRezidor, Online Customer Care at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to write your review. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future. Sincerely, Online...

Georgetown, Delaware
Reviewed 22 November 2016

From the time I checked in until my checkout, everything, YES everything was Great! The staff at the front desk, my room, the size, the bed, the linens, the pillows, the size of the bathroom, the towels, the complimentary toiletries, the a/c, the complimentary breakfast-fantastic show breakfast choices and well maintained by the attendant who was quite personable, to the...

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Helpful?
Thank Judy P
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for such a positive review from your last stay. I am pleased that you enjoyed it as much as you did. We hope to see you again when your traveling back to this area. Andrew W General Manager

Manchester Township, New Jersey
Reviewed 21 November 2016

When we were checking in we were meet the gm who checked us in he was nice the room was ready early so we checked in went to the room which was clean and modern the only draw back was the choice of breakfast would have like breakfast burritos like you see on web cite but overal was a great...

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Helpful?
Thank ttcs1027
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

It was my pleasure to check you in and I am glad to hear that you enjoyed our hotel as you did. I am sorry to hear that the breakfast was good but didn't have all the selctions you would have liked. We do rotate our offerings daily so that we are not providing our guest with the same food...

Reviewed 21 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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2Thank Casi B
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Ridgewood, New Jersey
Reviewed 20 November 2016 via mobile

I bought a groupon, choice was a king with a pull out couch or a 1 bedroom suite 2 queens with a pull out couch that sleeps 6. I know Groupon comes as a discounted room like by the dumpster or next to the elevator..... I went with another couple that booked directly off website for a king and couch...

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Helpful?
1Thank Kirstinjoy1204
CarlsonRezidor, Online Customer care at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We regret to hear about your disappointment in the room you received. We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail.

Wilmington
Reviewed 20 November 2016 via mobile

There $150 dollar hold is a TOTAL OUTRAGE!! Staff is rude. I won't stay here again very disappointed Haven't had breakfast yet will update for right now my family is checked in until Tuesday sigh. Our beds were made all sloppy.ugh Saw the bad reviews and thought I give it a try.should have listened to the reviews.

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Helpful?
2Thank Shell H
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for posting a review about our hotel. I am sorry to hear that you did not enjoy your stay with us. As all hotels do, we do place a temporary authorization on all reservations to guarantee the room and tax along with incidentals. This is what the $150 authorization was for. I appologize if this was not explained...

Reviewed 13 November 2016

Bought a groupon for this hotel for a weekend away with my wife and son. We arrived fairly late on our first night and there was a problem with the groupon so that they didn't show us as having paid. The on duty desk clerk handled this perfectly by allowing us to get our stuff to the room and relax...

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Helpful?
Thank Mark D
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to write such a positive review. I am glad to hear that while you had an issue at checking with GroupOn, we were able to get it resolved quickly for you. I am also pleased that our breakfast attendant was able to make your stay with us that much more enjoyable. I will share...

Wilkes-Barre, Pennsylvania
Reviewed 5 November 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Dave W
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off of Interstate 83 and Union Deposit Road, the Country Inn & Suites Harrisburg, PA hotel offers comfortable, spacious accommodations in a prime location. Just minutes from Hersheypark, Giant Center, downtown Harrisburg and Harrisburg International Airport, our Harrisburg lodging features an indoor pool and whirlpool, a Fitness Center and Business Center. With our quality accommodations, signature hospitality and world-class services, guests at the Country Inn & Suites Hotel Harrisburg have an enjoyable stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Address: 1025 Peiffers Lane, Harrisburg, PA 17109
Region: United States > Pennsylvania > Harrisburg
Price Range: €91 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Country Inn And Suites Harrisburg-Union Deposit
Country Inn & Suites Harrisburg-Union Deposit Hotel Harrisburg
Country Inn Harrisburg
Hotel Style:
#11 Business Hotel in Harrisburg
#14 Family Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No special suggestions.”
 of 5 bubbles Viv315, 28 Dec 2016 | Read review
“Quiet rooms are not facing freeway”
 of 5 bubbles PaulaB414, 23 Dec 2016 | Read review
“Been on all floors with no problems.”
 of 5 bubbles Joseph_Toone, 14 Dec 2016 | Read review
“Convenient location.”
 of 5 bubbles 711judyp, 22 Nov 2016 | Read review
“We stayed in a upper floor end room.”
 of 5 bubbles ThosP, 26 Sep 2016 | Read review
5 of 5