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We had a very negative experience at another hotel and had to switch hotels at 1:30 in the morning . We were greeted by the most friendly helpful man at the front desk when we checked in beyond stressed. The rooms were recently remodeled and...More
Not impressed with the staff. Breakfast stops at 9:30 and at 9:15 they were out of eggs and we were told they weren't going to make anymore. They were also out of milk and yogart. Theroom was ok, we found gum on the floor and...More
Thank Chantel P
Response from barry k, General Manager at Fairfield Inn & Suites Harrisburg HersheyResponded 9 August 2016
I have looked at extending breakfast and will consider it after talking to staff.I'm glad you enjoyed the room.We will try and do better on your next visit.I hope breakfast didn't put a damper on your stay .
The room was so humid, the sheets, carpet, and pillows felt wet. The location is convenient and the room was clean and well maintained. The service personnel were very friendly and worked to meet customer needs. I will not be returning as the dampness was...More
Response from barry k, General Manager at Fairfield Inn & Suites Harrisburg HersheyResponded 5 August 2016
Please accept our sincere apology for the problems you had while staying at our inn.We truly strive to make each guests stay a pleasant experience.We apparently failed in your case.Again I'm sorry for the trouble you had at our inn.
We use Fairfield all the time because of their comfortable beds. Not here. Ours were like concrete. The room was damp and smelly. Will never stay here again. Would suggest other Marriott properties in this area might be a better choice.More
Thank Gene A
Response from barry k, General Manager at Fairfield Inn & Suites Harrisburg HersheyResponded 31 July 2016
Sorry that your stay was not a pleasant one.Our beds are less then a year old and meet MARRIOTT specs.We get very few complaints,but I understand everyone is different and likes different bending.We truly strive to make each guest stay an enjoyable one.I'm sorry we...More
I recently stayed here for 3 nights with my husband and two children. This hotel is very small. The major downfall is the double sized beds. They are too small and very uncomfortable. I could feel the springs in the beds! The rooms are super...More
Response from barry k, General Manager at Fairfield Inn & Suites Harrisburg HersheyResponded 25 July 2016
Thanks for your input,I understand your concerns.We do have suites available that may have worked better for your family.I'm not sure of their availability during your stay,but keep in mind for any future stays at Fairfield Inn.Please know we truly want each guests stay to...More
US$143 - US$235 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
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Also Known As
Fairfield Inn Harrisburg Hershey Hotel Harrisburg ,