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Hilton (right next door) was jacked up in price for the holiday weekend so I made the mistake of this place. First, the overwhelmed, lack of employees working the $20 a day valet parking started off a terrible experience. You wait and wait, no help...More
This was my 2nd time staying at this hotel as I travel from Baltimore to Harrisburg often. My 1st stay was awful about 6 months back but this stay was nothing like I would expected. Upon check-in ( didn't make reservation ) the service far...More
1 Thank bvest2016
Response from Andy B, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 17 January 2018
Thank you so much for taking the time to send us such kind words in regards to your recent stay. I am so thrilled to know that we have redeemed ourselves from your first stay and I look forward seeing you during your next trip!...More
Made a reservation six months in advance for an accessible room. Re-confirmed our room two days prior to arrival. Was arriving for my daughter's college graduation with my other daughter who uses a wheelchair. Upon check-in, the front desk person--Sujay S--said he gave that room...More
Wanted to share my experience at the Crowne Plaze in Harrisburg, PA. I think they could improve in the area of customer service and in the management of house keeping.
I came for a nursing conference. One of the valet drivers rudely directed us to...More
Heard good things about this hotel and how wrong they were. I mainly chose this hotel for the convenient location to the buses and most of the tourist attractions in downtown Harrisburg. That was one of the only plus points.
Got checked in, the check...More