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Location was good - breaks fast was good - area to sit and eat breakfast is very small Our room had a very very strong and overwhelming smell - like super musty (we went and bought a can of air freshener from Walmart) The carpets...More
Response from GrovecityGM, director of Operations at Comfort InnResponded 4 days ago
Thank you for taking the time to respond to our online survey. We appreciate the feed back given to us. We apologize that we did not meet your standard during your last stay at the Comfort Inn. We are looking into the musty smell issue...More
Hotel was sold out, but the rooms are quiet. Check in/out was easy. Rooms were good size, breakfast area is small. Staff was friendly. The hotel is older and could use some updating like new carpeting and paint
Directly across the street from the Outlet, this hotel is clean and comfortable. It does have a breakfast each morning and cookies available all day if you need a nibble. Staff are helpful and there is plenty of parking.More
Thank Ed T
Response from GrovecityGM, front desk at Comfort InnResponded 2 September 2018
Thank you for taking the time to respond to the online survey. We value your feedback and use it to ensure our guests a more comfortable stay.
We hope to see you in the future.
Director of Operations
Grove City Comfort Inn...More
We stayed here overnight while shopping at the outlet mall across the road. When checking in, the person at the desk was quiet but friendly. We went to our room and it wasn’t bad. It was pretty clean but on the smaller side. We went...More
Upon check in could tell the front desk clerk was a little overwhelmed but she was sweet and friendly. I had a king room with a jacuzzi. I really thought about using it until I was sitting on the bed and it started gurgling and...More
Response from GrovecityGM, Director of Sales at Comfort InnResponded 6 August 2018
Thank you for taking the time to respond to our online survey. We appreciate the feedback and we will use the information provided to make the improvements necessary to ensure exceptional service in the future. We apologize to you that we failed to exceed your...More