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MainStay Suites

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265 Reviews from our TripAdvisor Community

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Showing 265: English reviews
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Reviewed 1 week ago via mobile

We stayed here for the PA state wrestling championships. It's an easy drive to the Giant Center. We had a large group and the staff was very well coming & accommodating especially Ally. It's a nice place for families, there is a pool & game room for the kids.

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Helpful?
Thank Conshytraveler
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Conshytraveler, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Cambridge, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 13 September 2016

We got to the hotel in the evening after a long drive. After checking in, we went straight to our room and taadaa!!!... the room was clean (which is very important to anyone), lots of towels (important to me because I have 3 kids). And, it's like a one-bedroom apartment with high ceiling. It has a kitchenette with dishwasher, fridge,...

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Helpful?
2Thank Marivichs
About Hotel's Favourite Review
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Marivichs, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

BALTIMORE
Reviewed 1 week ago

A few minutes further from Hershey than our previous hotels but well worth it for the kids! This property features a nice size indoor pool with slide, workout room, play room for the kids including indoor basketball, foosball and pool tables (granted, the cues were in terrible condition, but that's what happens when kids use them!). Conveniently located to stores,...

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Helpful?
Thank Jennifer W
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Jennifer W, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to...

Reviewed 6 February 2017 via mobile

Stayed there for a reenactment. We had a hot tub room. The room itself was nice. The breakfast was good. The recreational areas like pool with slide, mini golf, basketball, and pool table were nice. Only complaint I have is the shower curtain was dirty.

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Helpful?
Thank Nancy M
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Nancy M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Southern New England
Reviewed 4 January 2017 via mobile

This was a nice hotel if you are away with a family. The pool was a bit small, but you could see the water slide was a big hit with the small kids. The mini-golf again was small, but still a fun diversion. There was also a pool table and indoor basketball hoop. Breakfast was typical Choice hotel fare, with...

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Helpful?
Thank djjr
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Djjr, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,...

Punxsutawney, Pennsylvania, United States
Reviewed 2 January 2017 via mobile

Nice room. Pool area was very nice. The game area was nice, kids enjoy it. The staff was very friendly. Everything was clean and well kept. We had a few small issues with the heat, it worked but was noisy. We will definitely stay there again.

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Helpful?
Thank Theresa W
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Theresa W, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are...

Reviewed 18 December 2016

Just a 10 minute drive from all of Hershey's attractions, this hotel offfers all the comforts of home with a laundry room, a mini kitchen in the room that is great to have when traveling with kids or even for an extended stay. Rooms are big and comfy, I did read reviews where people said the pillows were too small...

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Helpful?
Thank Melissa N
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Melissa N, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to...

Middletown
Reviewed 27 November 2016 via mobile

Rooms were very big. Mini golf included as well as a basketball court and pool. Breakfast was average but I'd highly recommend staying here. Great price for what your getting. Staff was also very friendly.

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Helpful?
Thank Brian K
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Brian K, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!...

Cinnaminson, New Jersey
Reviewed 17 November 2016

We stayed here twice for Hershey Park vacations. Kids love the pool. Close to Hershey. The free breakfast has a pancake machine that the kids thought was fantastic. We would definitely stay there again.

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Thank TravelingPirates2016
GMPA547, General Manager at MainStay Suites, responded to this review

Dear TravelingPirates2016, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Kansas City Metro Area
Reviewed 14 November 2016 via mobile

This is obviously an older hotel that's been given upgrades, but upgrades in themselves don't help if not maintained. The first room I was given had no running water to the toilet. Even turning the supply valve produced no results. The second room had a smoke detector that was beeping due to an old battery and the bathroom exhaust fan...

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Thank Skylark40
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Skylark40, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
We are brand new, all rooms are SUITES, we offer a large indoor swimming pool with a 2 story water slide, indoor basketball and 9 hole mini golf, free hot breakfast, All rooms have a pull-out-sofa bed, 2 room suites, free wireless and wired internet and all of our rooms have full kitchens. Hershey is only 5 miles, Harrisburg is also only 10 miles, Penn National Casino & Race Track is 1/4 mile and Fort Indian Town Military Gap is only 5 miles. We have a mixture of 2 queen bed suites, king bed suites and 2 room suites. We have a meeting room which we will not charge. Any questions please feel free to contact us Each room bed type can be arranged individually later. We have 385 sq. feet of meeting space available. ... more   less 

Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Region: United States > Pennsylvania > Grantville
Price Range: €66 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites staff and other travellers.
12 questions
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Questions? Get answers from MainStay Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor was a great location!”
 of 5 bubbles Colleen107, 17 Oct 2016 | Read review
“Wifi worked great all over the hotel!”
 of 5 bubbles CarmaleeS, 24 Jul 2016 | Read review
“10 to 15 min away from Hershey Park”
 of 5 bubbles m0niekw, 24 Jul 2016 | Read review
“on top floor so you don't hear kids running above you”
 of 5 bubbles Mamaof2-75, 17 Jul 2016 | Read review
“Try to get a top floor room at the end of the hall. Hopefully it will be quiet.”
 of 5 bubbles TDypko, 25 Jun 2016 | Read review
5 of 5