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Sheraton Great Valley Hotel

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Sheraton Great Valley Hotel
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252 Reviews from our TripAdvisor Community

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Showing 247: English reviews
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Los Angeles, California
Reviewed 5 days ago NEW

I'm Lifetime Platinum with Marriott. This was my first stay at a former Starwood property in quite a while. I enjoyed my stay at this Sheraton. The rooms were very clean and updated. The staff was very friendly. The food in the restaurant was good. I enjoyed access to the lounge and had breakfast there each morning. Shekara was attending...

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Helpful?
Thank mshrimplin
Toronto, Canada
Reviewed 1 week ago NEW

I would say the hotel is decent. Not the fanciest or the most updated but it does the trick. Never really have much issues when I stay here. I usually come because the staff is very good. Shekara that works in the lounge is awesome!! 5 stars for her especially. Thanks for your hard work Shekara!

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Thank Duhwan
Dallas, Texas
Reviewed 1 week ago

Our team chooses this hotel time over time because of their people. Janine, Shakira, Eric, Mike, and Rocco. We have many stories on each of them and we drive further just to stay with them. I hope that the management team understands the value they have in these people. We have been there a numerous times. Each time they meet...

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Thank Kate B
Reviewed 2 weeks ago

I stayed overnight during a weather emergency for my employer and found my experience to be good from the start. After a little confusion about the pre-arranged agreement between my employer and the hotel about expense reporting hotel meals, Eric at the front desk and Jeanene at the bar bent over backwards to make things right, even when they were...

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Thank Shawn E
Reviewed 2 weeks ago

Janine was the most helpful server. At breakfast we had issues where servers would not let us bill to our room while on a company trip. Janine was able to refund our breakfast bill and charge it to the room. Her customer service was incredible when many others were unwilling to assist us with questions. 20+ of us when to...

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2Thank Meghan H
Toronto, Canada
Reviewed 3 weeks ago via mobile

The hotel is easy to find and close to the highway. The staff was welcoming and efficient. The rooms like the rest of the hotel was clean and well kept. There is a decent, hot buffet breakfast in the morning but is an additional cost. There is a bar inside the hotel which is also handy to have. There is...

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Thank Nigel S
Atlanta, Georgia
Reviewed 3 weeks ago

I recently came here for work after a year and a half and I must say that I was highly disappointed. If you take a look at my review history you will see that I rarely write bad reviews (I am not too high maintenance). I have stayed at this hotel in the past and it was decent. It was...

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Thank ImranSAP
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear ImranSAP, Thank you being a loyal Starwood Preferred Guest Platinum member and frequenting our property when we know it might be a little further from your office. We've reviewed your feedback with our food & beverage team to ensure they are aware that our kitchen never closes before 11pm. Please accept our apologies for the the challenges you encountered...

Etoile Texas
Reviewed 3 weeks ago via mobile

Jeanine at the bar and Mike , food and beverage manager are superstars in the bar. Awesome. Great space for conversation. Great location. The wine is good. Nice spot for reflection. Once again. Jeanine and Mike are amazing. So glad to have slid into this spot.

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Thank Tim C
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Tim C, Thank you for sliding in and experiencing the bar. We would agree that Jeanine and Mike are superstars. We've made sure to let them know how you feel and give them the praise they deserve. We hope to see you again when you're in the area.

Reviewed 4 weeks ago via mobile

Jeanine at the bar and Melissa our waitress were so accommodating to our 10 kid hockey team and to us at the bar that if you're in this area you must Come here! The rooms are clean and nice and the location is perfect if you're playing at ice line ice rinks.

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Thank Sqburger
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Sqburger, We do see a lot of groups on the weekends and the hotel has a little something for everyone (adults and kids alike). Jeanine and Melissa do such a great job for us and we've made sure to recognize them because of your comments. Thank you for choosing to stay with us and sharing your experience.

Fairfield County, CT
Reviewed 17 January 2017

Free Wifi is a plus. This is a standard suburban Sheraton. The rooms are reasonable and in good condition. The bar has 6 TVs and is good for watching sports. The food is above average. The gym is OK. The furnishings are in good condition and I would stay here again.

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Thank nodrama1

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. Recently renovated. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 East Lancaster Avenue, Frazer, PA 19355
Region: United States > Pennsylvania > Frazer
Price Range: €111 - €203 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Great Valley Hotel staff and other travellers.
3 questions
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Boston, Massachusetts

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Each room I have stayed in has been a great bed.”
 of 5 bubbles C1600ZZkateb, 14 Feb 2017 | Read review
“Hotel is situated close to US 202, so there is a little road noise. The East wing is quieter than the rest of the hotel.”
 of 5 bubbles 911shawne, 9 Feb 2017 | Read review
“Check out the White Horse Tavern”
 of 5 bubbles mmento9, 29 Dec 2016 | Read review
“there is an interesting old Swiss Gothic mansion across the street”
 of 5 bubbles greghS8475LP, 29 Nov 2016 | Read review
“The Club floor was well worth the slightly higher rate.”
 of 5 bubbles m3feaster, 18 Nov 2016 | Read review
5 of 5