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Residence Inn Philadelphia Great Valley/Exton

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187 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Honey Brook, Pennsylvania
Reviewed 1 week ago

Stayed here for 10 nights while our house was having some remodeling done. Got a 2 bedroom suite on third floor for us and our 2 cats. The suite was nice with a combined living room / kitchen in the middle with a bedroom / bathroom on either side. Living room also had a gas fireplace. Suite was clean and...

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Helpful?
Thank tcarbone9
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello Mr. Carbone, Thank you for reviewing and staying at the Philadelphia West Chester/Exton Residence Inn due to house renovations. It's great to hear that you found our hotel to be accommodating, especially having pets. Also, we want to apologize about the heating unit in your room, as well as the hotel being a little dated. Thank you for your...

Vienna, Virginia
Reviewed 2 weeks ago

Earlier reviews are correct in that the property is a little dated, but the hotel is well maintained. The hotel is very clean so the older RI style is not an issue. The hotel is well run & the staff is eager to be of assistance. During a snow storm they even had scrapers available for their guests to clean...

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Helpful?
Thank JAR59
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello Jar59, Thank you for taking the time to review and for staying at the Philadelphia West Chester/Exton Residence Inn. Your feedback is important to us and we will relay your kind words to our staff. We are glad that you were able to stay safe during the snowstorm and that you found our ice scrapers to be of use....

Manassas, Virginia
Reviewed 4 weeks ago

We stayed at this hotel on a trip to visit QVC in September 2016. Upon entering the first thing I noticed was that the front desk person was splitting their time between checking in patrons and folding linens in full view of the guests. This is something that was going on during breakfast the next day (see Photos). The room...

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Helpful?
Thank Serbio_Bombilla
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello Serbio, Thank you for your recent stay at the Philadelphia West Chester/Exton Residence Inn. We were delighted to have been able to accommodate you. Also, we want to apologize about your experiences with our staff members. We require front desk to fold laundry during their shifts but we will address it with the staff to fold laundry in the...

Fair Haven, New Jersey
Reviewed 20 January 2017

Room was nice enough but the common area was very dated. The breakfast was average at best, not up the standards of other Residence Inns I have stay at other parts of the country. Staff was very friendly

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Helpful?
Thank Al B
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Dear Al B, Thank you for choosing the Philadelphia West Chester/Exton Residence Inn during your recent travels to the area. We would like thank you about your comments regarding our room but also sincerely apologize about the outdated appearance of our common areas. Also, we are looking into improving our breakfast and we will share your comments with the appropriate...

Minneapolis, Minnesota
Reviewed 17 January 2017

The standout of this hotel was the service. The moment we needed something, they were at the door! The breakfast service was very large, freshly stocked and always clean. Coffee was wonderful too (and I'm picky). BEDROOM: The bedroom was a very nice size and there was a separate vanity area apart from the shower/toilet. LIVING AREA: The living room...

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Helpful?
Thank Sophie_Colbyjack
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello Sophie_Colbyjack, Thank you for your recent stay at the Philadelphia West Chester/Exton Residence Inn. As a Valued Customer, we appreciate your feedback regarding your stay. We will share your comments, especially about our service, with the entire team. Thank you again and we look forward to your next stay with us!

Rahway, New Jersey
Reviewed 7 November 2016

Took a mini vacation here over the weekend.Check in was excellent. Staff was cheerful and very friendly. She answered all my questions with a smile and great attitude. We came in around 7 and the room that I ordered was ready and conveniently located. We did a bit of swimming before retiring for the night. Saturday and Sunday morning breakfasts...

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Helpful?
Thank Steven G
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello StevenG, Thank you for staying at the Residence Inn Exton during your "mini vacation" to the area. It is wonderful to know you found check-in to be excellent, staff cheerful and friendly with a willingness to answer all your questions with a smile and great attitude. We will share your comments with the team and our Guest Service Representative....

Raleigh, North Carolina
Reviewed 31 October 2016 via mobile

Check in Quick and off to my room with mobile check-in. Room Cleaned very ineffective with all sorts of different color hair on the floor. Bed Like most king beds there was a low spot on one side. TV A good amount of channels. Breakfast Really picked over by the time I arrived around 8:45 AM. Exercise room Only had...

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Helpful?
Thank morganrep
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello morganrep, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn. We appreciate your feedback regarding your current stay. We want to sincerely apologize about the cleanliness of your in-room suite. We dropped the ball and will work as hard as possible to correct our housekeeping department to ensure incidents like yours do not happen again. Also, we...

Philipsburg, Pennsylvania
Reviewed 30 October 2016

Stayed one night, had a two bedroom suite. Very nice and clean, enjoyed the fireplace on a cool evening. Breakfast the next morning was ok, nothing to rave about, but I'm not complaining. Couple of light bulbs were out too but once again this is a very nice place.

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Helpful?
Thank pack4321
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello pack4321, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn during your travels. It's great to hear that you found our two bedroom suite to be very nice and clean and that you enjoyed the fireplace. We would like to apologize about the light bulbs being out in your suite as well. We look forward to your...

New Jersey
Reviewed 19 October 2016

This hotel is located right off of Penn Route 276, and opposite an Uno's Restaurant. Also very convenient to shops and the Eagleview business park. Hotel is very well-maintained. Lots of parking spots available. Hotel's amenities include: indoor pool, business center, complimentary breakfast and dinner (Monday and Tuesday).

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Helpful?
Thank lone6star
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello lone6star, Thank you for staying at the Philadelphia West Chester/Exton Residence Inn and taking the time to review our hotel. It was great to hear that you found the hotel to be very well-maintained. Also, that you found us conveniently located to shops and the Eagleview blvd. business park. We hope to see you again soon!

Reviewed 5 October 2016

I have stayed at this location on multiple occasions and although it is pretty standard for a business / travellers hotel the staff make it a little more bearable. The rooms are clean, although dated, staff attentive, happy and helpful. It also does not hurt that it is a stones throw from a very welcoming Chicago Pizza Restaurant that has...

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Helpful?
Thank Toby H
Lisa H, Manager at Residence Inn Philadelphia Great Valley/Exton, responded to this review

Hello Toby H, Thank you for staying at the Residence Inn Exton. We were delighted to have been able to accommodate you during your travels. We are pleased to hear that you found our rooms to be clean, staff attentive, happy, and helpful. Thank you again for staying and for sharing your experience as well! We look forward to your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Residence Inn Philadelphia Great Valley/Exton

Address: 10 North Pottstown Pike, Exton, PA 19341 (Formerly Residence Inn Philadelphia Exton)
Region: United States > Pennsylvania > Exton
Price Range: €86 - €164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Philadelphia Great Valley/Exton 3*
Number of rooms: 96
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Also Known As:
Residence Inn Philadelphia Exton Hotel Exton
Residence Inn Exton
Exton Residence Inn
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Questions & Answers

Questions? Get answers from Residence Inn Philadelphia Great Valley/Exton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware that the bathroom is in the bedroom area. Start the dishwasher right before you plan to be gone for a while.”
 of 5 bubbles Sophie_Colbyjack, 17 Jan 2017 | Read review
“Lower floor is convenient to pool and gym.”
 of 5 bubbles 677steveng, 7 Nov 2016 | Read review
“Third floor is best!”
 of 5 bubbles tobyh656, 5 Oct 2016 | Read review
“Choose away from the highway.”
 of 5 bubbles sallieb321, 7 Aug 2016 | Read review
“We had a suite so was great”
 of 5 bubbles lindakerr8, 27 Jun 2016 | Read review
5 of 5