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31/12/2017 1/1/2018
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    Extended Stay America - Philadelphia - Exton

    877 N Pottstown Pike, Exton, PA 19341-1561
    +1 877-432-9997
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    31/12/2017 1/1/2018
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    US$84
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    Traveller (11)
    Room & Suite (5)
    Dining (1)
    Overview
    • Excellent15%
    • Very good20%
    • Average20%
    • Poor13%
    • Terrible32%
    4 weeks ago
    “Do Not Stay Here!”
    4 Nov 2017
    “Horrible. Paid for room and no room was available when got there”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Golf course
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (45)
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    1 - 5 of 45 reviews

    Reviewed 4 weeks ago

    Other than the very welcoming front desk staff, this was by far the worst room I've ever stayed in. I was supposedly given a "smoke free" room. The room smelled like chain smokers were living in there. I went out and left the window open...More

    Thank ptizzo74
    Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 4 weeks ago

    Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay,...More

    Hotel's Favourite
    Reviewed 7 March 2017 via mobile

    Front desk staff is very accommodating...clean room..I am noise sensitive and they made sure I was placed in the back..beds are comfortable..I have absolutely no complaints..assistant manager is very helpful in making sure you have what you need. .I have not had a bad nights...More

    Thank cnlentz
    Response from Manager_11525, Manager at Extended Stay America - Philadelphia - ExtonResponded 5 April 2017

    We appreciate you taking the time to share your experience and for choosing to stay with us. It is great to read that our staff provided you with excellent customer service and that you preferred the comfortable beds. Thank you again for your review. We...More

    Reviewed 4 November 2017

    Went to check in after i already prepaid. Clerk said no rooms.were available. Its abouy 8pm at night. Around 830 after speaking back n forth with a clerk. She said oh i found u a room. Lol. If no rooms.were available when i 1st got...More

    Review collected in partnership with Extended Stay
    Thank 370marquettab
    Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 5 November 2017

    Thank you for sharing the details surrounding your stay. Please accept our sincere apologies for the lack of attention at the front desk. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the entire...More

    Reviewed 3 November 2017

    Great friendly service and recommend to everyone I will recommend to anyone clean hotel and rooms and great staff if you have any problems they will fix right away I would stay again plus you will get a great night sleep tooMore

    Review collected in partnership with Extended Stay
    Thank K500FLdanielm
    Response from 00esa, Manager at Extended Stay America - Philadelphia - ExtonResponded 7 November 2017

    Daniel, thanks for recommending Extended Stay America to others. We are thrilled to know you had an excellent stay and you were impressed by our courteous service. Your compliments will be shared with the entire team for all of their hard work. It was a...More

    Reviewed 24 June 2017 via mobile

    Will never stay there again. It's supposed to be a smoke free hotel but the cigarette smell is horrible. It was so bad I couldn't sleep. It looked like a trucker stop hotel, most of the parking was full of trucks. The rooms was dark...More

    1  Thank damaris m
    Response from 00esa, General Manager at Extended Stay America - Philadelphia - ExtonResponded 26 June 2017

    Thank you for evaluating your experience. We apologize for the issues you encountered in your room and regret the inconvenience it caused. We will use your feedback as a training tool to improve our service and facilities moving forward. I appreciate your constructive feedback, and...More

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    Fairfield Inn by Marriott Philadelphia West Chester/exton
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    Hilton Garden Inn Exton / West Chester
    417 reviews
    #1 of 9 hotels in Exton
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    Holiday Inn Express Exton - Lionville
    326 reviews
    #3 of 9 hotels in Exton
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Things to do
    • Golf course
    Details
    • Price range
    • US$75 - US$108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 101
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Extended Stay, Travelocity, Hotels.com, Orbitz, getaroom.com, Hotwire, Cancelon and TripOnline SA so you can book your Extended Stay America - Philadelphia - Exton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Exton
    • Also Known As
    • Extended Stay Exton ,
    • Extended Stay America Exton
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    Traveller (11)
    Room & Suite (5)
    Dining (1)
    Hotel & Grounds (15)
    Bathroom (1)
    Nearby
    Nearby HotelsSee all 9 hotels in Exton
    Hilton Garden Inn Exton / West Chester
    417 reviews
    2.51 km away
     
    Hampton Inn Exton
    607 reviews
    .66 km away
     
    Holiday Inn Express Exton - Lionville
    326 reviews
    3.50 km away
     
    Fairfield Inn by Marriott Philadelphia West Chester/exton
    276 reviews
    .58 km away
     
    Nearby Restaurants
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    388 reviews
    .33 km away
    Vickers Restaurant
    84 reviews
    .48 km away
    Taco-Maya Mexican Grill
    111 reviews
    1.01 km away
    Limoncello
    231 reviews
    1.22 km away
    Nearby Attractions
    The Mill at Anselma
    16 reviews
    2.84 km away
    Movie Tavern
    86 reviews
    4.37 km away
    The Struble Trail
    129 reviews
    6.13 km away
    Regal Cinemas Downingtown
    47 reviews
    4.80 km away
    Questions & Answers
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    Room Tips
    "Go elsewhere as there are hotels right next door and across the street that will do a better job."
    Read review
    "Pick a room with uneven numbers as this will face away from the road and towards trees."
    Read review
    "second floor away from elevator"
    Read review
    "READ THE REVIEWS! There are nicer rooms a street over"
    Read review
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