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Holiday Inn Express Philadelphia Airport

219 reviews
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Traveller (37)
Room & Suite (17)
Dining (8)
Overview
  • Excellent21%
  • Very good38%
  • Average24%
  • Poor10%
  • Terrible7%
Travellers talk about
“delaware river”(18 reviews)
“front desk”(35 reviews)
“shuttle service”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (219)Write a Review
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46
76
53
23
16
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All reviewsdelaware riverfront deskshuttle servicehi expressnext morningfree breakfastfree shuttleclean roomwould stay againphlhiephiladelphiaconvenience
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11 - 15 of 214 reviews
Reviewed 31 July 2017 via mobile

This is a decent hotel for the price. The beds and pillows are comfortable. The breakfast is nice, and the hotel is clean. There doesn't seem to be enough staff in the evening/at night, so the check in line gets pretty long and they run...More

Thank Kim236
Response from IHGService, Guest Relations Manager at Holiday Inn Express Philadelphia AirportResponded 15 August 2017

Dear Kim236, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our beds and pillows, and we certainly appreciate your nice feedback on our breakfast selection and hotel cleanliness. On the...More

Reviewed 24 July 2017 via mobile

It is sad to say this experience makes me say I will never stay at a holiday inn again. After trying to cancel due to a family emergency and getting zero consideration a friend took the reservation. So I would not be out $100s. The...More

2  Thank Connie D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Philadelphia AirportResponded 7 August 2017

Dear Connie D, Thank you for leaving us a feedback. While everything we do is aimed at providing our guests with excellent service and comfortable accommodations, we apologize the condition of the hotel facility as well as the level of service received did not meet...More

Reviewed 19 July 2017

Convenient to airport, but far enough away to be quiet. There is a decent Italian eatery (BYOB) within a few blocks walking distance. I asked the hotel staff for a bottle opener and was disappointed that they did not have one.More

Thank reno1024
Response from IHGService, Guest Relations Manager at Holiday Inn Express Philadelphia AirportResponded 3 August 2017

Hello reno1024, I'm grateful to you for staying with us and sharing your experience. Thank you for the kind words regarding our hotel proximity. We are definitely in good location to the airport and restaurants around the area. On the other hand, I'm sorry for...More

Reviewed 11 July 2017

My daughter stayed here on 7/10/17 at the last minute because her flight was cancelled. Rebecca at the front desk went above and beyond to help my daughter book a room and get to the shuttle. I have rarely experienced such exceptional customer service from...More

Thank Michelle F
Reviewed 25 May 2017 via mobile

During this stay was a large show in the city thus hotel rooms were booked or overpriced. Selected this hotel since the next day an international flight was scheduled and could do some work in the room before the flight. The staff are great here,...More

Thank Philip M
Response from HieFOM, Manager at Holiday Inn Express Philadelphia AirportResponded 7 June 2017

Dear Philip M, Thank you for staying at the Holiday Inn Express Philadelphia Airport and taking the time to share your experiences. Your feedback is valuable in helping us to improve our product and services. I am pleased to hear that our staff was able...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Airport Transportation
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$115 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$115 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (37)
Room & Suite (17)
Dining (8)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
irelandladyluck
12 January 2018|
Answer
Response from dayinthesun28 | Reviewed this property |
I believe you request your needed departure time with the front desk.
0
Votes
WELUV2TRAVEL2GETHER
7 September 2014|
AnswerShow all 4 answers
Response from HieFOM | Property representative |
Thank you for your interest in the Holiday Inn Express Philadelphia Airport. The parking cost $7 per day plus tax and you get a complimentary shuttle from the hotel to the airport. Our shuttle runs 24 hours a day, leaving... More
0
Votes
Room Tips
"Room 116 next fitness and can be loud in the morning."
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"Make sure you have very specific directions"
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"First floor bad cell coverage. TV varies by room, and changes. Laundry room great (new and cheap)."
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"check the smell of the room before settling as you may want to switch rooms if hotel is not to capacity"
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