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This is a decent hotel for the price. The beds and pillows are comfortable. The breakfast is nice, and the hotel is clean. There doesn't seem to be enough staff in the evening/at night, so the check in line gets pretty long and they run...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Philadelphia AirportResponded 15 August 2017
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our beds and pillows, and we certainly appreciate your nice feedback on our breakfast selection and hotel cleanliness. On the...More
It is sad to say this experience makes me say I will never stay at a holiday inn again. After trying to cancel due to a family emergency and getting zero consideration a friend took the reservation. So I would not be out $100s. The...More
2 Thank Connie D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Philadelphia AirportResponded 7 August 2017
Dear Connie D,
Thank you for leaving us a feedback. While everything we do is aimed at providing our guests with excellent service and comfortable accommodations, we apologize the condition of the hotel facility as well as the level of service received did not meet...More
Convenient to airport, but far enough away to be quiet.
There is a decent Italian eatery (BYOB) within a few blocks walking distance.
I asked the hotel staff for a bottle opener and was disappointed that they did not have one.More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Philadelphia AirportResponded 3 August 2017
I'm grateful to you for staying with us and sharing your experience. Thank you for the kind words regarding our hotel proximity. We are definitely in good location to the airport and restaurants around the area. On the other hand, I'm sorry for...More
My daughter stayed here on 7/10/17 at the last minute because her flight was cancelled. Rebecca at the front desk went above and beyond to help my daughter book a room and get to the shuttle. I have rarely experienced such exceptional customer service from...More
During this stay was a large show in the city thus hotel rooms were booked or overpriced. Selected this hotel since the next day an international flight was scheduled and could do some work in the room before the flight.
The staff are great here,...More
Thank Philip M
Response from HieFOM, Manager at Holiday Inn Express Philadelphia AirportResponded 7 June 2017
Dear Philip M,
Thank you for staying at the Holiday Inn Express Philadelphia Airport and taking the time to share your experiences. Your feedback is valuable in helping us to improve our product and services. I am pleased to hear that our staff was able...More
Thank you for your interest in the Holiday Inn Express Philadelphia Airport. The parking cost $7 per day plus tax and you get a complimentary shuttle from the hotel to the airport. Our shuttle runs 24 hours a day, leaving... More
Thank you for your interest in the Holiday Inn Express Philadelphia Airport. The parking cost $7 per day plus tax and you get a complimentary shuttle from the hotel to the airport. Our shuttle runs 24 hours a day, leaving from the hotel to the airport every half hour and picking up at the airport on demand.
We also offer park, stay, and go rates, which includes a hotel room, parking for 10 days, breakfast, and the rides to and from the airport.
If you require any further help, please contact the hotel at 610-521-1200 and we will be happy to assist you.
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"Room 116 next fitness and can be loud in the morning."