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All reviewswafflessausagepet friendly hotelhard boiled eggspeach streeta great stayfirst floorgrove citywe've stayedthe breakfast areawould definitely stay here againnice place to stayfree breakfastrooms were very cleanstaff was friendlyoff the highwayindoor pool
Couldn't get in early but settled in soon after some shopping and dinner. Large clean room with everything you need. Disappointed that the pool had no hot tub so no swimming yet. Located close to the casino and will check it out later.
We stay in this hotel several nights a year and have done so for the last 4 or more years to visit Lake Erie and Presque Isle Downs. We ask for room 117 as it is close to a side exit so we can get...More
The most important thing to me in a hotel room is the cleanliness - I will sacrifice a lot in the sake of cleanliness. Unfortunately, it was lacking at the La Quinta room 307. The bathroom sink drained very slowly. Thi is a pet friendly...More
1 Thank Edward B
Response from lq6247gm, General Manager at La Quinta Inn & Suites ErieResponded 27 October 2016
Thank you for taking the time to provide feedback from your time with us. When I took over as GM, our first course of action was to address issues such as the ones you had mentioned. The staff has made a huge impact...More
My husband and I stayed at La Quinta on 9/05/16 and paid a total of $90 including tax. The first room we were assigned had a running toilet and the hair dryer had been stolen/taken. We requested a room change and the staff person at...More
I stay here annually on my way to a dog show in Connecticut. Easy access, clean hotel with a friendly staff and canine friendly. They only thing lacking are more food places nearby. There is fast food, but not a nice sit-down restaurant that I...More
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Response from lq6247gm | Property representative |
The hotel was renovated a few years ago, and we strive for excellence at LaQuinta. Our hotel is clean and welcoming and our staff is amazing. We just like others struggled for a bit with getting the right staff. We looked... More
The hotel was renovated a few years ago, and we strive for excellence at LaQuinta. Our hotel is clean and welcoming and our staff is amazing. We just like others struggled for a bit with getting the right staff. We looked for those that take ownership and have a strong work ethic. It sometimes takes a while, but worth it in the end to be able to provide the best possible service. We do believe people just have different views and we are okay with that. We welcome ALL comments and views because they help us improve our operations. It would be a pleasure to have you at LaQuinta in Erie. Our Jacuzzi Suites are wonderful. The jets do work and they are well maintained. We hope to see you soon!