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Hilton Garden Inn Erie

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#7 of 38 Hotels in Erie
Certificate of Excellence
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Hilton Garden Inn Erie
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645 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Philadelphia, Pennsylvania
Reviewed 23 July 2016

I visit Erie a few times a month, and have stayed at this hotel many times over the years. I actually thought I had written a raving review in the past but don't see it now. This place used to be my go to favorite hotel in the area. Always spotlessly clean and comfortable, amazingly friendly desk staff, and I...

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Helpful?
Thank Raymond S
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for posting your feedback regarding the Hilton Garden Inn Erie and please accept our sincere apologies. We take all comments we receive from our guests very seriously and your suggestions will help us improve our guest experience at our property. Again, please accept our apologies for the inconvenience you experienced. If we can help in any way, please...

Clarendon
Reviewed 21 July 2016

we stayed at the hilton garden inn in erie pa for the roar on the shore bike rally! the hotel is very clean and the room was excellent! the staff were very professional, and helpful! would definately recommend this hotel!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sandra G
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you so much for taking the time to review the Hilton Garden Inn Erie. I am so pleased you enjoyed your time with us at the hotel and hope that you have a great overall experience in Erie with this year's Roar on the Shore. We had such a great group of bikers this year. Remember, book quickly for...

Las Vegas, Nevada
Reviewed 19 July 2016

After getting comfortable in bed, heard noisy water flowing sound. After about 10mins, sound was gone. About 20mins later, sound returned. 30mins later,called front desk and asked to be transferred to another room. Second room was not any quieter.. Air conditioning units were right outside window. Worst night sleep we ever had at a hotel. Breakfast is not included with...

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Helpful?
Thank thomas89031
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We always appreciate hearing from our guests and we will keep your comments in mind as we continually work to meet and exceed our guests' expectations. We are glad to hear you enjoyed our food and service. We strive to make every stay a pleasant...

Marshall, United States
Reviewed 18 July 2016

Enjoyed our stay. Used this hotel as a base for going to Niagra Falls as all the hotels closer were full and the few that were available were crazy over priced. Hotel was clean and delivered on the Hilton Promise. Great night rest at a decent price.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tim H
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you so much for taking the time out of your busy schedule to review the Hilton Garden Inn Erie. We appreciate the very kind comments regarding your stay with us. We hope to see you again soon!

Montreal, Canada
Reviewed 14 July 2016

Service and staff par excellence...this chain never fails to deliver no matter where or when I visit...from the moment I walk in to the moment I leave...I am always thoroughly satisfied. It is what compels me to return.

Review collected in partnership with Hilton Garden Inn
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Thank V1197PPdavidd
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you so much for taking the time to review the Hilton Garden Inn Erie. These are the comments that our staff works day in and out to achieve. Our staff values every one our guests that walk through our front door and we will do anything to ensure our guests are provided with excellent accommodations and service. Thank you...

columbus, oh, United States
Reviewed 13 July 2016

Great location, great accommodations, great food! The pool was not as large as I would have liked for a property this size but the area was quite nice none the less. I stayed with my daughter for 2 days and as a teenager she was pleased as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Crystal H
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. We are very pleased to hear your family enjoyed your time with us. We are very blessed to have such wonder accommodations, amenities and located in a great district of Erie. As a parent myself, it is always a good thing when our kids are happy, especially...

Ohio City, Ohio
Reviewed 11 July 2016

We are a family of 5. We had a jr. suite. We had plenty of room! The room/bathroom were clean. We were on the fourth floor, highway side, near the elevator...and it was completely QUIET! The beds were comfortable (and adjustable, but we didn't know that until the second night). The pool and hot tub were great - new, CLEAN,...

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Thank Turkerophead
JennFisher, AM Supervisor at Hilton Garden Inn Erie, responded to this review

Wow! Thank you very much for the excellent comments regarding your stay at the Hilton Garden Inn Erie. We love hearing such positive comments, as our staff works very hard everyday to provide clean, comfortable accommodations for our valued guests. Thank you again for taking the time to review our hotel and we are excited to see your family again...

Reviewed 10 July 2016 via mobile

Let me begin with two things: 1 - We stayed on points (which shouldn't matter) 2 - We arrived on motorcycles Location: Perfect near everything in Erie, PA Staff: Nice enough but seem to be nicer to other guests upon arrival (see points 1 & 2). Each time we came in we seemed to interrupt a conversation between the staff...

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Helpful?
Thank Scott M
JennFisher, Guest Service Representative at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to share feedback on your recent stay with us. We always appreciate hearing from our guests (even unfavorable feedback) and we will keep your all of your comments in mind as we continually work to meet and exceed our guests' expectations. We strive to make every stay a pleasant one and we hope you...

Saudi Arabia
Reviewed 9 July 2016

We arrived at 5 pm and left 11 am. Pool was nice though not heated as stated in reviews. Exercise room was great, better than most. Free weights and cardio machines which was convenient as it poured rain the next morning. No comment on breakfast as we didn't have it since $10.95 was a bit steep for us. Room was...

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Helpful?
Thank Kai19682016
JennFisher, Guest Service Representative at Hilton Garden Inn Erie, responded to this review

Thank you for taking the time to review the Hilton Garden Inn Erie. We enjoy hearing such great comments regarding our guests stay with us. We hope you come back to the area soon and be our guest again. Thank you.

Buffalo, New York
Reviewed 7 July 2016

My children and I had to stop in Erie during a snowstorm. The first hotel we stopped at had no spare rooms, so by the time we got to the Hilton Garden Inn (after driving for 6 hours in heavy snow), we were exhausted and extraordinarily happy they had plenty of rooms! The price was very reasonable. The room itself...

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Helpful?
Thank Noelle022
JennFisher, Guest Service Representative at Hilton Garden Inn Erie, responded to this review

Thank you! Thank you! That was a very nice review of the Hilton Garden Inn Erie and we truly appreciate receiving such positive feedback. Erie's winters are no fun so I am happy you had somewhere warm and comfortable to wait out the storm. Please come back to visit us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The Hilton Garden Inn Erie hotel is located nine miles away from the Erie International Airport in the heart of the Peace Street Business District - with downtown Erie and the waterfront Bayfront District only ten minutes away. You'll also find that we're near the Splash Lagoon Indoor Water Park, Waldameer Water World, the Erie Zoo, Presque Isle State Park, and the Presque Isle Downs & Casino. Guests who stay at our hotel enjoy our free WiFi, on-site lounge/restaurant, fitness center, indoor pool with hot tub, room service, flat-screen HDTVs with premium cable, in-room microwaves and refrigerators, as well as our 24-hour business center and on-site convenient store. Upgrade to a suite with separate sitting area and large whirlpool tub. We're also adjacent to the Ambassador Banquet and Conference Center featuring 21,000 sq. ft. of event space. ... more   less 

Additional Information about Hilton Garden Inn Erie

Address: 2225 Downs Drive, Erie, PA 16509
Region: United States > Pennsylvania > Erie
Price Range: €88 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Erie 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Erie Hotel Erie
Hotel Style:
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Erie staff and other travellers.
12 questions
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Questions? Get answers from Hilton Garden Inn Erie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the first floor- you will be near the pool and a loud hallway.”
 of 5 bubbles BrianO271, 30 Nov 2016 | Read review
“Low Floor facing lake....quieter”
 of 5 bubbles davidhF9671IR, 5 Nov 2016 | Read review
“ask about an upgrade!! :)”
 of 5 bubbles michmoo, 30 Sep 2016 | Read review
“Stay away from noisy elevators.”
 of 5 bubbles 815jh, 18 Aug 2016 | Read review
“High Floor”
 of 5 bubbles BrianO271, 1 Aug 2016 | Read review
5 of 5