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Residence Inn Erie

319 reviews
#23 of 38 Hotels in Erie
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Traveller (31)
Room & Suite (28)
Overview
  • Excellent39%
  • Very good30%
  • Average15%
  • Poor9%
  • Terrible7%
Travellers talk about
“water park”(72 reviews)
“splash lagoon”(112 reviews)
“full kitchen”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
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Offers from Residence Inn Erie
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (319)Write a Review
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318 results
Traveller rating
119
97
49
29
24
Traveller type
Time of year
LanguageEnglish
119
97
49
29
24
Show reviews that mention
All reviewswater parksplash lagoonfull kitchenbedroom suitesocial hourjacuzzi tubwafflesindoor waterparkstove toppull out couchfirst floorsausageearly checkliving areafront desk staffbreakfast buffeteating area
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1 - 5 of 318 reviews
Reviewed 1 week ago

Splash Lagoon is an expensive but enjoyable indoor waterpark for both adults and children. We all enjoyed the wave pool, hot tubs, and slides. However, we discovered that you can not always predict that the quality of the attraction will be reflected in the accomodations....More

Thank John L
Response from Janelle F, Front Office Manager at Residence Inn ErieResponded 2 days ago

Thank you for taking the time to leave us a review. We appreciate your feedback and we will use it to make improvements on any negative experiences you had during your visit. I will make sure all your information is shared with our team as...More

Reviewed 2 weeks ago via mobile

A new hotel in a repurposed building. While it does not have a direct falls view, it us very well located to Niagra sites. Staff was excellent. Our ADA accessible room was close to elevator (A+) and large than most. Having done 200+ nights at...More

Thank Benita D
Response from Janelle F, Front Office Manager at Residence Inn ErieResponded 2 days ago

Thank you for taking the time to write a review. We will share your feedback with your specific property. Thank you again!

Reviewed 4 weeks ago

This hotel was above and beyond what I expected. The staff was very friendly and helpful. We had to switch rooms, as I made last minute reservations and wanted to stay another night, and they made the switch so smooth for us. The suites were...More

Thank Darlene M
Response from Janelle F, Front Office Manager at Residence Inn ErieResponded 2 days ago

Thank you for taking the time to give us a review. We are pleased to hear that you were happy with your stay and we are excited to see you again when your travels bring you back to Erie.

Reviewed 15 January 2018

I paid for my family's adventure: daughter, son-in-law, two granddaughters and daughter, son-in-law, three grandchildren, I invested in two suites. The amenities were wonderfully accommodated - plenty of space.- beautifully decorated with fully equipped kitchenette whirlpool tubs, fireplaces, and big screen televisions. It was nice...More

Thank ferenchakk
Response from Janelle F, Front Office Manager at Residence Inn ErieResponded 2 days ago

Thank you for submitting a review. We appreciate all your feedback. I am pleased to hear you enjoyed your stay and we hope to see you again soon!!

A TripAdvisor Member
1
Reviewed 6 January 2018 via mobile

I was satisfied with my stay until they charged me a $100 pet fee! When I called they refused to remove the charge stating the housekeeper saw me sneaking a dog in. Well, I have no dog. I told them they must have been mistaken...More

Thank A TripAdvisor Member
Response from Janelle F, Front Office Manager at Residence Inn ErieResponded 11 January 2018

Thank you for letting us know about your concerns. Someone from the property will be in touch to discuss this pet issue with you. We appreciate your feedback and look forward to helping you.

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Room Service
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Restaurant
Tennis Court
Details
Price range
US$89 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Erie
#10 Business Hotel in Erie
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Erie
#10 Business Hotel in Erie
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (28)
Questions & Answers
Ask a question
SusieK24
24 February 2017|
Answer
Response from jesso423 | Reviewed this property |
Our room did have tea bags. The hotel didn't sell milk but offered milk at breakfast.There is a gas station nearby for milk and splash lagoon sells milk at their food court.
1
Vote
jesso423
24 January 2017|
AnswerShow all 2 answers
Response from Janelle F | Property representative |
Hello, We have two bedroom suites on each floor (we are a 3 floor property).
1
Vote
Violet K
14 November 2016|
Answer
Response from Janelle F | Property representative |
Hello! We do not have casserole dishes in our rooms- just the standard pots and pans. We have regular 10 cup coffee makers in all of our suites, and they all also have cable/HBO. We have DVD players available by request... More
1
Vote
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12
Room Tips
"If possible, ask for a king suite."
Read review
"Suites by the elevators are quite noisy, lots of kids running around"
Read review
"Room 117 (king suite) was right near the entrance to Splash Lagoon. Busy area, can be loud at times"
Read review
"Stay somewhere else and use TripAdvisor to chose."
Read review
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